Clarks - Clapham Reviews 44

TrustScore 4.5 out of 5

4.7

58/60 St Johns Road, SW11 2QS Clapham Junction, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing staff and they are very helpful in finding exactly what you are looking for and especially the staff at Clark’s at Clapham Junction. Really want to highlight the service I received from Ms Nan... See more

Rated 5 out of 5 stars

Went shopping for my son’s school shoes and was looked after brilliantly by Lynda at the Clapham branch. She was friendly and patient throughout despite the store being busy with parents last minute... See more

Rated 5 out of 5 stars

Roweida was so friendly and helpful fitting wellies and trainers for my two young children. She was patient and understanding when my toddler didn't want to use the measuring guide and brought differe... See more

Rated 5 out of 5 stars

I went to the St John's Road retail shop to exchange some shoes I purchased online. I was a bit concerned as exchanging something bought online in a shop can be a bit tricky with some retailers. As... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 58/60 St Johns Road, SW11 2QS, Clapham Junction, London, United Kingdom

  • 02079243059

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Went shopping for my son’s school shoes…

Went shopping for my son’s school shoes and was looked after brilliantly by Lynda at the Clapham branch. She was friendly and patient throughout despite the store being busy with parents last minute shopping the day before school started. I received great advice on shoe sizing as his feet grow and what to look out for. She also told me about the discount going on trainers bought with school shoes which I took advantage of to make sure he’s well kitted-out for the rest of the year. Great service and glad to see Clark’s still has people maintaining that standard - not easy to find these days.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Great service this morning in Clapham

Great service this morning in Clapham. The boys were served quickly and efficiently by Rowaida. She was friendly with the boys, checked there enough space in the shoes for growth, explained all clearly to me. A great service, thank you!

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Rowaida couldn’t have been more helpful. She went out of her way to make sure we had all the ideas and delivery options for shoes needed this weekend for a wedding. Very happy with the pair we ended up with.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

I went to Clapham Junction Clarks

Rowaida at the Clapham Junction branch was so helpful and patient. She measured both my 6 and 4 year olds feet. She got several pairs of shoes until we found the right pair. Amazing service! Thank you!

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Great staff

Sudeys provided excellent service and was really kind and patient with our two young children.

17 August 2024
Unprompted review
Rated 5 out of 5 stars

Babies first shoes

I came in to get my baby a first pair of shoes. The ladies - one of them called Lynda - were so helpful and very sweet to my baby making her feel comfortable when measuring her feet and trying shoes for the first time. We bought a lovely pair of shoes!

4 June 2024
Unprompted review
Rated 5 out of 5 stars

super comfortable shoes

Bought a new pair of shoes that were not a perfect fit. Lynda was super helpful and friendly. She explained the different types of insoles to me and introduced me to other cushioning pads that didn't know existed. She was patient with me and and a result I have a perfect fitting new shoes! Thank you, Lynda :)

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, nice shoes. Lynda, the sales assistant, was helpful and gave my son good advice.

28 May 2024
Unprompted review

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