Citytranslate Reviews 21

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

These people are quick, accurate and not expensive! I needed a birth certificate translated and I got an email reply late on a Friday evening, when all other translators had gone home for the weekend... See more

Rated 5 out of 5 stars

CityTranslate offers an excellent translation service. They are very responsive by email and phone, have great prices and deliver very quickly certified translations. I used them for a 21 page docume... See more

Rated 5 out of 5 stars

I have already worked for City Translate several times and it was always a positive experience. The staff are competent and friendly, the agency pays on time. I will continue to work with City Transla... See more

Rated 5 out of 5 stars

Pleasure to deal with. I got two documents translated and certified within the day on email and in 2 days the paper ones. Best prices around and prompt communication too.

Company replied

Company details

  1. Translator

Written by the company

Established and based in London, City Translate is a fast growing translation agency working with the very best translators and interpreters around the globe. We utilise cutting-edge technology and our processes and services meet the highest standards. We provide fast and accurate translation, localisation & interpreting services in more than 200+ language combinations, for both businesses and individuals and we specialise in working with rare languages. With a team of creative and technical linguists, we help businesses around the globe to communicate effectively with their target audience. We take pride in only working with qualified and experienced translators who live in the country of your target market.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

Great service

Great service, super quick and reliable. Good value for money as well, a lot better priced than other companies. Thank you!

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Competent and reliable

Professional managers, friendly communication, notable customer and freelancer support. A reliable and competent translation agency to work with.

15 April 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Very professional and quick. Made everything so easy. I got my translation one day earlier.
Thank so much for everything, Maria Sofronov.
I would surely recommend.

12 April 2021
Unprompted review
Rated 5 out of 5 stars

Great!!!

they translated a document from German to English, the price was fair, the translation was accurate and on time

14 March 2021
Citytranslate logo

Reply from Citytranslate

Thank you for your feedback, it was a pleasure working with you.

Rated 5 out of 5 stars

Great agency to work with!

The PMs are friendly and the instructions are clear. The rates are a bit low and the deadlines a bit rushy, but it is a great agency to work with. It is also great that they implemented a system to pay some projects on the same day of delivery. Very happy to work with them!

9 March 2021
Citytranslate logo

Reply from Citytranslate

Thank you for your feedback Nicholas, it is a pleasure working with you.

Rated 1 out of 5 stars

Possible fraud, not replying to phone or emails

Spoke to them over the telephone on 19.02.2021 to arrange for two diplomas to be translated to english. They said send them over and we will send you a way to make the payment. If you pay before 4 pm today we can get it done for you even tomorrow. Never paid them any money however sent them the scans. Really concerned about that and asked them to respect my rights under GDPR and destroy all the email. Not had a reply since. Been sending them emails and calling them, no reply or answer. STAY AWAY!

Dear Citytranslate.co.uk

Update to your reply, how dare you lie in such a way? You have at least 4 emails and at least as many missed calls from myself. My last email, sent tonight on 2nd of March 2021 at 21:29 which you would have known if you have read and replied to my emails! I can prove everything I say as still have the emails in my sent folder. Unfortunately have not recorded the telephone coversation I had with someone called Maria, again I can prove that I had a converstion on your mobile number. Also as I have stated in the above email, please delete all the emails and documents I have sent you as I DO NOT give you my consent to hold them! You have to respect GDPR. It's up to you what you want to do people... will also write you a nice Google review as more people need to know about this scam you are operating. Trust me or them, you have been warned! Hope this helps otherto stay away. Thank you for reading.

2 March 2021
Citytranslate logo

Reply from Citytranslate

Dear Mr. Constantin. We don't have any emails from you. Furthermore, we never issued any invoices or made any payment requests to yourself therefore you couldn't have paid us.

Rated 5 out of 5 stars

I have already worked for City…

I have already worked for City Translate several times and it was always a positive experience. The staff are competent and friendly, the agency pays on time. I will continue to work with City Translate in the future. Highly recommended.

24 March 2020
Unprompted review
Rated 5 out of 5 stars

CityTranslate offers an excellent service

CityTranslate offers an excellent translation service. They are very responsive by email and phone, have great prices and deliver very quickly certified translations. I used them for a 21 page document and received translation in PDFs within 2 days. I was nervous about paying up front but I needn't have been; the service was very professional. I recommend them.

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Quick, accurate and excellent value.

These people are quick, accurate and not expensive! I needed a birth certificate translated and I got an email reply late on a Friday evening, when all other translators had gone home for the weekend. They promised to send me the translation by 11am on Monday, but it arrived on Sunday morning, the day before! Super service.

1 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service - highly recommended

I used CityTranslate for a certified translation of my Italian ID card into English, for DVLA purposes, and I had a great customer experience. Excellent service, quick and accurate information, speedy translation and postage, ease of communication and payment, great value for money. I definitely recommend using this service.

9 January 2019
Unprompted review

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