While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Hello guys I have been robbed £13000 frome these scumbag. Now on the other note if you have been sent an email from strategic recovery funds they are also scams as well saying they can get your money... See more

Rated 5 out of 5 stars

Thanks to Citygate Housing for pointing me in the right direction of my property journey. I've always had a keen interest in the property market but wanted assurances in taking the first step. Ben and... See more

Rated 1 out of 5 stars

I’m having the same issue. Invested back in July, meant to received 1st payment on 20th October. Received an email regarding banking issue , just like someone other people mentioned here in their conc... See more

Rated 1 out of 5 stars

People leaving reviews like Najeeb Alneab (below) are clearly connected to Citygatehousing and are the ones pocketing investors money. Their message should be flagged and removed from this site. Which... See more

Company details

  1. Industrial Real Estate Agency

Written by the company

Choose CITYGATE for your property investment needs and experience the difference. With our team of experts, ground-breaking solutions, and personalised approach, we are committed to helping you achieve success in the property market.


Contact info

2.2

Poor

TrustScore 2 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I invested £27k stupid me I know after…

I invested £27k stupid me I know after 3 months of payment they stopped all
Phones are switched of no contact wtf do I do now any help or advise ? Please email iah2023.hotmail.com or me or contact 07810826698. About to have a heart attack.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! Well marketed, well presented, promises government and local authority backed. Then they're gone with you money and the property isn't even theirs to rent, lease or own.

I ignored, the little niggle in my gut and now down £27,000.

Reported to the police!

31 October 2024
Unprompted review
Rated 3 out of 5 stars

Journalist's enquiry

I’m a financial journalist and have written about social housing investment companies, including Citygate Housing. If you’re a Citygate Housing investor and would like to contact me about your experience, my email is penmanaz@ gmail.com.
Please note I have not invested in Citygate Housing, my rating is not based on personal experience.

3 November 2024
Unprompted review
Rated 1 out of 5 stars

AVOID! AVOID! AVOID!

They took my 65k for 5 units and promised 36 months of 'guaranteed' payments every quarterly. They even went to lengths to proove this was goverment backed and regulated so so nothing could go wrong and my payments would not stop. How wrong was I, after 1 payment all payments have been halted and they can not be reached.

After closer inspection, I did a little research on the property I had invested with and contacted the owner and the owner has no contract with CG nor has he ever heard of them.

I put my money and faith in them and they ruined my family.

AVOID AT ALL COSTS.

2 November 2024
Unprompted review
Rated 1 out of 5 stars

PONZI PONZI PONZI

People leaving reviews like Najeeb Alneab (below) are clearly connected to Citygatehousing and are the ones pocketing investors money. Their message should be flagged and removed from this site. Which company doesn't respond to emails or have a phone number to contact? Day by day it is becoming more and more apparent they are scammers. Plain and simple there is no government backing and there is no social housing. They have 0 contracts with any councils as they claim and no estate agent of the blocks they mentioned have heard of them! Justice will be served to these frauds!

1 November 2024
Unprompted review
Rated 1 out of 5 stars

The Investment Equivalent of Setting Your Money on Fire

Investing with CityGate Housing. Think of it as a unique opportunity to watch your hard-earned money be spirited away to… well, I'm not entirely sure. Somewhere mysterious, definitely sunny, and far from any returns you’ll ever see.

They market it as a “government-backed income” investment, which sounds reassuring—until you realise that the only thing that's actually guaranteed is their ability to dodge you once they’ve got your cash. Lovely.

And the customer service? The last time I heard from them, I still had hope, which tells you how long it’s been. They call it a “partnership.” A partnership? I’d have more luck partnering with my late mother-in-law. I’m wondering if the next step is to send smoke signals to get an update.

So, if you fancy an investment experience with all the customer service of a faulty toaster, CityGate’s your place. Just don’t expect them to respond, fix anything, or act remotely like a functioning company.

Toss your money into a well instead. At least it won’t pretend it’s emailing you back.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

I’m having the same issue

I’m having the same issue. Invested back in July, meant to received 1st payment on 20th October. Received an email regarding banking issue , just like someone other people mentioned here in their concern. Since then I’m trying to call and emails after emails, but there is no answer as of yet. I will wait another week before take a legal action, bring police in and other channels if needed. We all need to make enough noise to the authorities have no option, but to take action against these scammers.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Foolhardy

If you refuse to do your due diligence, are seduced by high rates of return and ignore warnings then this is what you get.

I have spoken to many investors and tried to warn them about Citygate but most went ahead and invested regardless.

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Cannot be contacted

October payment still hasn’t been received, and there's been no direct update on the supposed banking issue. It leaves me wondering if there was any malicious intent. They also announced an institutional buyout and claim they’ll return our initial investments by February 2025. With the lack of transparency, how can we trust this promise?

They have ceased all communcations!

29 October 2024
Unprompted review
Rated 1 out of 5 stars

Recieved an email this evening from…

Recieved an email this evening from Citygate Housing saying they are going to be reimbursing all investors their initial investment back by Feb 2025…..? I’m not sure if I trust this, can anyone share some advice on what we need to do to get our money back and which authorities to speak with?

29 October 2024
Unprompted review
Rated 1 out of 5 stars

Does anyone know what we do here…

Does anyone know what we do here…

Money was invested and now none of the numbers work, no one responds on the instagram, people saying they invested money and no return

What is the next step we can take to try and get our money back

Help much appreciated

29 October 2024
Unprompted review
Rated 1 out of 5 stars

Not to be trusted!

I was due to receive my first investment payment on October 20th, but nothing has come through. They communicated about having banking issues and that I will get paid within 7 working days but that has not happened. I am so distressed as £13,500 is all the savings I had. No one from Citygate has reached out, and calls to the provided number go unanswered. It’s starting to seem very suspicious. The silence from them—no contact by email, phone, SMS, or WhatsApp—says a lot, especially given how quickly they reached out to take the funds initially.

28 October 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, they are taking people's money and playing on ethical investments/government backed investments. This is not the case and are about to be taken to court by a large group of existing investors for non payment and fraud.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

This firm appears to be a scam

This firm appears to be a scam. They are not paying investors back on the scheduled dates and they have also removed meaningful communication. There company offices are reported as empty.

16 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look