I've been trying to use sharps removal services from this company. I had a contract from last year, and they haven't managed to any yellow containers yet. Currently, I've got 2 to be removed, and they... See more
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We would just like to mention how brilliant Andy Skinner is! He is always lovely when he comes anyway but today he went above and beyond for us, helping us out with an issue with a huge pallet deliver... See more
Company replied
We've had Neil as our Citron Technician for a year now & he is always polite, engaging, jolly & happy carry out his duties. Even after giving him permission to use our store as a cut through, he's a... See more
Company replied
Ignores all emails, increases annual fee by well over 100% and sends emails asking for payment even though we requested the contract be cancelled. Being completely ignored by the company yet being a... See more
Company replied
Company details
Written by the company
With over 45 years of industry experience, we are one of the world's leading providers of washroom hygiene services and products. Our mission is to elevate the washroom experience with an industry-leading range of solutions, supported by reliably on time, hassle free, expert service
Contact info
Ceva House, Exelsior Road, Le65 1nu, ASHBY DE LA ZOUCH, United Kingdom
- 0800 066 5552
- ukservice@citronhygiene.com
- citronhygiene.co.uk
3.5
Average
604 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Sarah is Citron technician
Sarah is our Citron technician, she is always accommodating and friendly both with staff and service users.
26 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Liz king came over to Lutterworth dbi7…
Liz king came over to Lutterworth dbi7 on Wednesday she emptied all the sanitary bins she is very pleasant to approach you really do have a great one here could we keep having her to Lutterworth DBI7 please
27 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Brilliant Service!
Ian Lesner is the friendliest Citron technician I have ever met!
He is so lovely and professional!
We have around 7 offices that Citron look after for us and it's always nice to see and speak with someone so lovely, so thank you for all that you do Ian, we really appreciate it 😊
25 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Friendly staff
We got a gentlemen who comes to our shop at greggs he is really nice and has a good friendly chat his name is Ian lesner he is super
24 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Phil C our technician today
Phil C our technician today. Very quick and helpful.
24 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Fatface
Ian Lesner provides a professional, efficient and friendly service to our store. Nothing is ever too much trouble.
23 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Baring Court
Ian Lesner provides a good efficient service. Pleasant experience. Did a good job . No issues 😊
23 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Citron visit
Our Citron lady visited us at Coventry Boys and Girls Club and it was her first time she had been.
Marie Wilson was most helpful and made sure everything was done to our satisfaction and that all our toilets were nice and clean.
Thank you Marie
Paul
22 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Andrew Hudspith
Super friendly service, helped another client out after customer services/sales didn't get back to them, very efficient and lovely!
22 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Marie Wilson was great
Marie Wilson was great. Efficient and friendly. Would definitely recommend.
19 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Excellent service from Phil
Excellent service from Phil! Always pleasant, polite, and charming, nothing is too much trouble!! Its been great to have such a super clean, hygienic service, especially after the last 2 years of Covid.
19 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
Excellent
Excellent reliable service. Our technician Ian Lesner is always polite and efficient. Thank you
16 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review!
The guy who comes to teesdale leisure…
The guy who comes to teesdale leisure centre ( Ian lesner ) is very polite and friendly and always provide a top quality service.
16 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Have a lovely technician who comes in…
Have a lovely technician who comes in called Ian Lesner every month with a smile on his face always and makes our day just a little better. Always helpful and happy with his service
15 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Excellent
When Phil comes he goes above and beyond to provide an excellent service. He always has a smile on his face and nothing is too much trouble. Thank you Phil.
10 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Highly recommend
Always a quick and efficient service and our technician Mark Blackburn is polite and cheery.
8 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
We were visited by Andrew Hudspith to…
We were visited by Andrew Hudspith to remove our sanitary bin and he was very polite. He was efficient and friendly.
4 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Always smiling and polite
Always smiling and polite, fast service from Andrew Hudspeth
4 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Friendly professional service from mark
3 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Helpful service as always from Jonathan…
Helpful service as always from Jonathan Laffan
3 August 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
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