CICAR Reviews 

27,843
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 852 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast vehicle pickup process, transparent pricing without hidden costs, and friendly staff members who make rentals easy. Travelers also appreciate the clean, reliable vehicles and the convenience of full insurance coverage included in the standard rate. Some reviewers were not happy with occasional vehicle issues, such as dirty interiors, mechanical problems, or worn tires encountered across multiple trips. A few consumers also mentioned encountering long queues at kiosks and unexpected fuel charges when returning cars. Despite these specific complaints, most visitors remain satisfied and plan to book again.

What people talk about most

Service

Clients share positive opinions on service, highlighting quick and efficient pick-up and drop-off procedures... See more

Product

Reviewers mention positive feedback about product, noting that the vehicles are generally new, clean, and in... See more

Price

Consumers find price to be positive, frequently highlighting competitive rates and exceptional value.... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing employees as extremely friendly,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that vehicles are generally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The booking process was quick and easy and saved us time to secure a car ahead of arrival. After arrival we located the desk easily by the exit and waited 5 mins in the queue. Other companies had m... See more

Rated 5 out of 5 stars

Absolutely amazing car rental company. Very good price, excellent service and we also got exactly the same car as it was showed on the website during the booking. Cicar has also the tour guide app y... See more

Rated 5 out of 5 stars

Have rented numerous times now via Cicar on the Fuerteventura airport and was never disappointed. With the new office the already short queues are even shorter and arranging all the paperwork is... See more

Rated 5 out of 5 stars

Great Service, again! Just completed latest rental with CICAR/Cabrera Medina after 18 years of using this company. Still excellent and hassle free: No nonsense, friendly staff, easy processes and ver... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

28K reviews

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4.8

All reviews

(27,843)

1,172 reviews in the last 12 months

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Rated 5 out of 5 stars

Great cars and good service

The service and cars are always excellent and in really good condition. They didn't have the car I booked but got a superior car instead which turned out very useful as we needed the space. They are a bit more expensive but worth it.

13 May 2026
Unprompted review
Rated 4 out of 5 stars

Car was clean and reliable

Car was clean and reliable, location relative to where we were staying was convenient. Pick up and drop off was straightforward BUT the lady in the office appeared to be working alone which meant she could not be in the office all the times posted on their website or on the office door. I felt sorry for her but it meant we had to wait half an hour to receive the car as she was, I think , delivering one to another customer. What I learnt was to state clearly when you want to pick up the car and be there at that time or else she may have gone out. Otherwise, it would have been five stars. .

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Experience was perfect

Experience was perfect. No queue to collect the keys, went straight to the desk after arriving but did notice the queue building as we walked out from arrivals. Instructions for collection was straight forward. Car was in a great condition and wish I could have taken it home with me. Could have done with a wash but that’s only from dust on the island and I had to add screen wash. Other than that everything was spot on. Drop off was also super easy too. Left a full tank of petrol as instructed and took keys to the desk. Staff were friendly and clear with what I needed to do. I will be using them again in a few months. Definitely value for money.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Cicar Fuerteventura

Collected the car a little earlier than we booked for as we overestimated Fuerteventura airport’s busyness but wasn’t charged any sort of early fee, very quick and simple and friendly staff. Held a fuel fee which is to be returned to your card if the car is returned with equal amount of fuel in it. Drop off also simple with equally as friendly staff. Highly recommend

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Service was great

Service was great. We received a different car that booked but it was probably better. It was equipped with all the features that you would need to drive on Tenerife (360° camera, hill assist, AndroidAuto, ACC).
They do not require additional insurance, as full coverage is included in the basic price, which itself is quite cheap. The only deposit the want is the fuel deposit, depending on level of fuel when you pick up the car. This is then returned if you return the car with the same fuel level.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Seamless workflow

Seamless workflow. We took the car, payed, used it, and returned it - such as it should be.

There were no petty attempts to draw out more money for gas and damages that are usually expected with rental companies that I have used so far (Goldcar, Europcar etc).

Car was in excellent shape, highly equipped. There was no waiting in any of the steps of the procedure. No deposit was needed (other comapnies asked for 300 euros of deposit with a sketchy insurance policy, here the car is fully ensured).

I specifically recommend CICAR over any other Tenerife rental.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Probably the best car hire in Lanzarote

Probably the best car hire in Lanzarote. We have booked with CiCar for the last 3 of our visits to Lanzarote. Each time it's been a fast process collecting the keys and getting on the road. No attempts to sell extra insurance or other extras, just an all inclusive price. Just bring it back with a full tank. We got the car, and a free upgrade too, and were on our way in about 10 to 15 minutes. We had a minor issue with the car we originally got, the battery died, but, it was sorted with no hassle. We got a replacement car, same model, and were back on the road within 25 minutes or so. Highly recommend and will always use CiCar when visiting Lanzarote in the future.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Having reserved a well priced mid range car for a week I was given a lovely upgrade at no extra cost.
The whole booking and collection process was simple form start to finish, just fill up the car to the same fuel level as when it was collected and that's it!
Highly recommended.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. They solve everything very quickly. We also got a better car than expected. Thanks again!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

The 0% insurance excess is a huge deal

The 0% insurance excess is a huge deal when it comes to selecting a car hire firm. CICAR offers this and it is the most important element. Also, we had booked a Peugeot 208 for our Tenerife hire (1 week), but by mistake I had selected a manual gear change - I am more used to automatics. The agent found me an automatic but only on a higher range Peugeot 408 and gave me it at the same price as my original booking. Terrific! We had a Peugeot 208 automatic for our 5 days on Grand Canary (also CICAR, also excellent service, including rapid take-back at the airport)

30 April 2026
Unprompted review

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