CIA insurance we’re a saviour. We had an insurance policy coming up for renewal but had a tenant from hell and we’re going through an eviction, and they were systematically destroying the house with h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Competitive and very efficient. Staff always call when renewal is due and are always professional and efficient. They could do with some new 'on hold' music, has been the same Beatles songs for many y... See more
I have used this company for the last 4 years. I am always treated with understanding and respect and all information given is very clear. I am updated with any changes to policy and advised of any e... See more
I needed to cancel a policy because I had sold the property. Aliyah took the details, cancelled the policy and my refund was in my account next day. I find CIA to be extremely efficient and have use... See more
Company details
Information provided by various external sources
Flexible, comprehensive insurance for a wide variety of tenant and property types. We won't be beaten on price, guaranteed!
Contact info
Boughton Leigh House, Brownsover Road, CV21 1AW, Rugby, United Kingdom
- 01788 818670
- trustpilot@cia-landlords.co.uk
- cia-landlords.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 48 hours
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A fasy and easu process
I found the service very quick and easy. The assistant was both helpful and precise.
1 July 2026
Phil at CIA insurance was so…
Phil at CIA insurance was so knowledgeable and friendly when it came to renewing our household insurance, many thanks it made the renewal so much easier.
3 July 2026
Great service, always efficient
Called this morning and Luke helped me update the sum insured, was great in terms of quick turnaround.
3 July 2026
Excellent customer and really good…
Excellent customer and really good insurance company to deal with
2 July 2026
One of the best and easy companies to…
One of the best and easy companies to communicate with, all round great customer service helpful clear speaking staff will also communicate via email as well. 5 star's from me.
1 July 2026
Excellent customer support.
30 June 2026
very helpful and professional
very helpful and professional, fantastic service from start to finish.
30 June 2026
Cia insurance services always provide…
Cia insurance services always provide the information regarding the service they offer they are very informative and to the point. The package you buy may have add ons these are discussed and never pushed on you so you never feel under pressure. Friendly staff products i have bought in the passed have been very competitive
29 June 2026
Great service and always there to talk…
Great service and always there to talk to you if you need
Guidance.
I recommend cIA insurance to get you a great deal
30 June 2026
I renewed my landlord property…
I renewed my landlord property insurance with Lisa she was very helpful to me and also gave me some discount on premium as well I was very satisfied
24 June 2026
Able to speak with a member of staff…
Able to speak with a member of staff and had all
Questions answered much better than chat lines etc
25 June 2026
Excellent service
Dominique ensured that we were happy with the terms and explained everything in detail.
30 June 2026
Very easy process and helpful staff
9 June 2026
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