I rang today to get a multi car quote, 1st of all the call was picked up but no answer, all i could hear was call handlers slagging off a customer...! Then I explained how I needed assistanc... See more
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Breakdown cover pathetic… despatch mechanic from Cardiff for car not starting in Cheltenham! Technology said it would 50 mins… reality was 1hr 20mins. Tried to change my address and wanted to charg... See more
Shocking, just been to dads and says he has just renewed over phone for a great deal, £700+ for driving 1000 miles a a year. Also as hes retired took of driving to work as if that’s reducing policy.... See more
60% hike in premiums with no changes or conditions? Suffered grim chatbot service following by 40minute queue on phone. No explanation or negotiation on premium hike. So, I've just got a dozen price c... See more
1.4
Bad
84 reviews
No history of asking for reviews
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Scam Insurance Company, Beware!
These jokers happily take your money but they don't even allow you to make a claim. I have been trying to contact them for over two days, have left callback details which they say they'll call back in 15 minutes (a lie).
Please take your custom elsewhere, these are not a proper company. Noone works for them, just a reassuring automated voice talking nonstop nonsense about how great they are.
21 July 2020
Unprompted review
Disgraceful
Disgraceful
Customer service from John hogins as been disgusting , has failed to sent a whiteness statement to a third party insurance which he received on 16/10 .
I’m disgusted would not recommend Churchill
I was in a car accident in September which was non fault on my behave and my case has still not been resolved
I’m having to chase Churchill insurance I do not receive any update
Every time I phone I keep receiving different excuses
Fed up 😡
16 December 2019
Unprompted review
4/5 churchhill,would recommend.
Given 4stars would of been a 5star rating.The price of vehicle just on the low side.Having said that the rest of the service was excellent in every other way,from child seat replacement.Time before I received money was very quick. I would recommend and use again,if they don’t price me out.
21 April 2019
Unprompted review
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