***UPDATE*** Following on from my review I did receive a new item, including all parts which I am very appreciative of. Still lack of communication from the company but have to say I am very please... See more
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Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget. We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.
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This Is It Stores Online, Amy House, 8 Wentworth Road, Heathfield , TQ12 6TL, Newton Abbot, United Kingdom

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Very pleased with my Crank & Tilt Garden Parasol.
Excellent quality at a competive price.
Swift delivery and packaged well.
Definitely recommend Christow for quality & service.

Reply from Christow
Excellent communication and prompt delivery. Good quality product. Thank you

Reply from Christow
First time I have ordered from Christow and really happy I did. The whole experience has been lovely, easy to order and a lovely quality bathroom cabinet at a reasonable price. I will look forward to shopping with you again.

Reply from Christow
The shed is made of flimsy wood, no stops behind the doors so rain can easily get in. Really disappointed, would have returned it as not fit for purpose but my husband helpfully assembled it while I was out. Going to have to buy something else to keep my tools in.

Reply from Christow
Great communication before delivery. Products delivered on time and as in great nick!

Reply from Christow

Reply from Christow
Great price, efficient and quick service , I'd buy from them again. The parasol we bought was perfect for the beach.

Reply from Christow
Good quality at affordable prices. Delivery and packaging all good. Easy to build

Reply from Christow

Reply from Christow
We ordered a shed but unfortunately when about to put the roof on we found a hole in one side and upon further investigation shelving damaged and splits in the door, we immediately notified the company the same day as delivery with photos and requested that replacement parts be sent out but had no reply until 18 days later. They offered a monetary figure as compensation as they didn't stock spare parts? but this would not have resolved the issues we found so we phoned them to try and resolve. When we requested a new shed and they collect the damaged one they said we would have to package the damaged shed in the packaging it came in...... 3 weeks after we contacted them they thought we would still have the packaging! We then asked if it was possible for them to send a replacement and we would package the old one in this packaging but was told this was not possible. We requested that a manager phone us back but were told by the person we were talking to that he couldn't guarantee that we would get a return call, beyond belief. DO NOT use this company, we are contacting citizens advice.

Reply from Christow
Dreadful company to deal with. Automated phone system that I have rang repeatedly. 15 minutes minimum wait time. Been waiting on an order that came short, been promised a further delivery but nothing has arrived. Sent email after email that generates an automatic response but nothing one actually calls back.

Reply from Christow
Prompt delivery and good products. Unfortunately I ordered the wrong product at first so arranged a return and ordered the correct product which arrived on time and is exactly what I wanted. My issue is the customer service when something goes wrong. Emails state 7-14 days response time and very long wait times on the phone. I was in a queue for 40mins today waiting to speak about my return which has not been acknowledged. Returned 8 July and still no acknowledgement on 21st. Customer service say it is with Evri still, Evri have referred me to the company so I am in limbo and still waiting for a refund for the returned item which appears to be lost in transit

Reply from Christow
Ordered a parasol & base
Came in 2 shipments a few days apart but all good.
Good quality products, easy to assemble 👍🏻

Reply from Christow
Extremely happy with these artificial flower walls, great product highly recommended and look fab in our garden.

Reply from Christow

Reply from Christow
A wonderful service with great communications, especially with the quality products, which were excellent & 👌 would recommend them highly!

Reply from Christow
Ordering and delivery were excellent. Unfortunately one of the items was faulty in that the leaves on the hedging were inside out. I have made the company aware of the issue and await a response

Reply from Christow
Ordering process was easy. Parasol arrived quickly, very well packed and with excellent assembly instructions. The parasol is a quality build, robust and solid. It took two of us to assemble it but it is very worth the effort.

Reply from Christow
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