ChoiceCashReviews 

622
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and compassionate approach, making the process smooth and understandable. Many highlight the excellent customer service, noting that agents are courteous, patient, and explain all terms clearly, including interest rates and payment options. The service is frequently described as efficient and easy, with many appreciating the quick processing of paperwork and timely funding. However, some people mentioned issues with same-day funding not being delivered as advertised and experiencing delays. A few others also felt that the interest rates were high or that the monthly payments were excessive.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

User experience

People report positive experiences with user experience, describing the process as easy, smooth, and... See more

Payment

Users describe positive interactions with payment, often highlighting the speed and ease of the process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with ChoiceCash. The ChoiceCash loan is made by Quill Bank, a Utah Charted bank, located in Provo, Utah. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Quill Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

622 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(622)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I thought I was approved for one number…

I thought I was approved for one number but at the end it was changed...

9 October 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re sorry to hear about your frustration – our aim is to make the ChoiceCash process transparent and easy from start to finish. We apologize your approval did not meet your needs. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

Good

Excellent 1

12 October 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We are thrilled that we were able to help with your financial needs. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

I received good customer service at the…

I received good customer service at the onset and no problems since.

3 October 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

They truly helped me.

The crew that I talked to on the phone were top notch. They explained everything while having patience with me. I have had many loans in my day but I have never had such a good crew helping me. Great Job Guys. Keep it up and u should be proud of yourself. Hit yourself in the arm and say Great Job Dude.

3 October 2025
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Reply from ChoiceCash

Thank you for taking the time to share your experience, Leonard. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Good loan officer

Good loan officer. Still kind of expensive but the process was smooth.

10 October 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Quick

Quick, easy and straightforward. All my options were explained and the process was seamless
Definitely recommend this company!

2 October 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again for your business.

Rated 5 out of 5 stars

My Choice for fast cash.

Employees were very helpful, prompt and courteous.

8 October 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! Thanks again for the positive review!

Rated 4 out of 5 stars

We had a few hiccups

We had a few hiccups; but it all ended up well; just not as quick as advertised.

4 October 2025
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Reply from ChoiceCash

Thank you for taking the time to share your experience, Pamela. We are happy to have been able to assist you with your financial needs. Thanks again for your business.

Rated 5 out of 5 stars

The process was simple and fast

The process was simple and fast! Time is money and I didn't waste any time. It's straight-forward and easy. Is it expensive? Yes. I'm using as a "bridge Loan" and paying off early. They were amazing.

2 October 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Great experience

Great experience, quick and efficient. Thank you!

25 September 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We’re happy to hear that you had a positive experience with us. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Polite

Polite
Informative

Patient

Great customer service from beginning to end

30 September 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We have worked hard to establish an outstanding reputation for quality service. Thanks again for sharing your feedback.

Rated 2 out of 5 stars

This was the most convoluted process…

This was the most convoluted process I've ever experienced. There was always just one more document that needed to be completed. They never told me what the interest rate would be until the final document. I would not use Choice cash again.

24 September 2025
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Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash. We appreciate your patience during the loan process and are sorry the process was not as smooth as it should have been.

Rated 5 out of 5 stars

Patient and kind is how I describe your…

Patient and kind is how I describe your staff. I was so glad to receive my link to pick up cash yesterday. Thank you

19 September 2025
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Reply from ChoiceCash

Thanks much for the review, Linda! We are thrilled that we were able to help with your financial needs.

Rated 5 out of 5 stars

Great job 👍!

12 September 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We’re glad we could help. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

easy and fast.

The process was easy and fast,

17 September 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We’re happy to hear we were able to help! Thanks again for the shout-out.

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