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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting that items did not match their online descriptions or images. Customers often received products made from cheap materials like polyester, even when advertised as linen or other fabrics, and noted poor quality and workmanship. Reviewers also encountered significant issues with their orders, including incorrect items, wrong colors, and extended delivery times. Furthermore, many struggled to obtain refunds, with the company often offering only partial amounts. The website itself was a source of frustration for some, with reports of it being unresponsive or even blocking users.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product quality. Many customers report receiving items that... See more

Quality

Customers consistently express disappointment with product quality. Many reviewers report receiving items... See more

Order

Users describe negative interactions with their orders. Many reviewers report receiving items that do not... See more

Refund

Reviewers highlight negative aspects of the refund process. Many customers report significant difficulty in... See more

Website

Consumers find the website to be problematic. Many reviewers report that the website is not working or that... See more

Based on these reviews

Rated 1 out of 5 stars

Scam - not Brisbane based. Not orthopedic shoes. Cheap and chunky shoe would only refund international freight which was interesting as they claim to be based in Brisbane. This company should not be a... See more

Rated 1 out of 5 stars

They go by different names: Chloe or Zoe and Chloe, or something else and Chloe. I bought shoes from them, they arrived 3 weeks later, they don't look like the picture, made from very cheap material,... See more

Rated 1 out of 5 stars

If zero stars were an option, that's the one I'd select. Briefly, ordered three blouses. Two of the three are incorrect; one is a completely different blouse, the other is the wrong color.... See more

Rated 1 out of 5 stars

wrong fit, material incorrect, . emailed within 12 hours after receiving item which was 3 weeks after order, (should have been a clue). no address of store or phone number, Only an email.... See more


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Shoe Store

Information provided by various external sources

Enter Chloé's world and discover the latest designer clothers, bags, fragrances and accessories from the luxury Paris fashion Maison.


Contact info

1.2

Bad

TrustScore 1 out of 5

297 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Do not purchase from this company

Do not purchase from this company. They should be closed, shuttered, and shut down forever. It is a fraud. Website states you can return items but you cannot. They will offer you a 20% and then a 50% discount and they will tell you that their warehouse is in China and it can cost up to $50 to return your items. The masquerade as an Australian company, but they are really in China with zero customer service and integrity.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

I really don’t think they deserve even…

I really don’t think they deserve even one star. They portray themselves as Canadian but are from China. The shirts I bought are nothing like the SWEATERS I thought I was buying. Shame on me for trusting them. It took them almost 2 weeks to give me the return info & then they said I would have to return them to China address because “their warehouses were FULL. Like I said shame on me for trusting them. Paying the postage to China to return them would be the second foolish thing apart from buying them in the first place. DO NOT BUY FROM THEM. ITS THROWING AWAY YOUR HARD EARNED MONEY!

23 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THEM

DO NOT PURCHASE FROM THEM! I would give zero stars if I could. Products are rubbish material and are faulty. I have lost $133 and requested full refund. Returned garments and as company is fraudulent my items are ‘stuck in customs’. I have no redress.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Service provider says London but I received a package from China with a poor-quality dress that I did not order, Seller is not responding, website is not working.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is fraud

This company is fraud ! They are falsely advertising and sending crap dresses . Afterwards they block you so can't level get on their website
I paid good money $70 for the white calls shell dress and they delivered ridiculous white cloth polyester fabric with circle patches attached .

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish that they are selling

Absolute rubbish that they are selling. My dress arrived today and looks nothing like the advertised Zara lace dress. No lace at all except a screen print on a tent like fabric. Not the material that they advertised. Very disappointing .

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Another sucker

Another sucker - lured in by the appearance of being a Brisbane shop. Nothing of the sort. My shoes were advertised as 'orthopaedic' but were nothing of the sort. Offered a 15% refund. Insulting.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

"Absolutely terrible experience with…

"Absolutely terrible experience with Chloe and Millie. The item I ordered arrived completely different from what was advertised, not the fabric or the colour. Customer service was unhelpful and took ages to reply. They expected me to pay exorbitant return costs, more than the item cost itself! Do not buy from this company; their quality is abysmal and their service is awful."

1 December 2025
Unprompted review
Rated 1 out of 5 stars

What a scam...I thought I was…

What a scam...I thought I was supporting an Australian Mother and daughter company, and though there items were a bit expensive for me, I thought I would give them a go..
The are nothing but scammers and there clothing are absolutely rubbish..I could have gotten the cloths cheaper from Temu or Shein, as I soon found out that they sell the same stuff, only much cheaper.
Never again will I be fooled by this so called Chloe and Sienna

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Absolute joke! Made in China - not Melbourne mother and daughter! Should be removed as fraudulent information! DO NOT PURCHASE!

13 October 2025
Unprompted review

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