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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, perfect fit, and sturdy build, noting its effectiveness for filming rides and its secure attachment even at high speeds. The customer service is frequently highlighted as exceptional, with many appreciating the prompt, helpful, and accommodating responses, often going above and beyond to resolve issues. Reviewers also commend the efficient delivery service, with many experiencing surprisingly fast shipping times. However, some customers reported issues with specific product designs, mentioning that certain mounts interfered with helmet functions like ventilation or felt too bulky. A few people also experienced problems with shipping, including lost packages or unexpected delays due to complex international delivery processes, leading to frustration with tracking updates and customer support's ability to provide clear information in these instances.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, with many praising the high-quality materials, solid build, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and... See more

User experience

Consumers find the user experience to be highly positive. Many reviewers praise the ease of installation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order for a mount to my helmet. My helmets specific mount was found to be out of stock after I had purchased it. The amazing member of the support team that helped me not only at first in... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Chin Mounts. I originally ordered a mount for a different helmet, but due to delays I had to return it. Even though it wasn’t really their fault, they went above a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about ChinMounts! The camera mount fits perfectly on my helmet and feels super secure without the hassle of messing around with straps. Compared to the usual strap-on... See more

Company replied

Rated 5 out of 5 stars

Fast shipping, perfect fitment and multiple options for mounting. Nice to support a Canadian company. Mostly customer service with prompt replies and help to get my chin mount back onto my helmet... See more

Company replied


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Chin Mounts makes the best helmet camera chin mounts for GoPro, Insta360, and other action cameras. Our helmet camera Chin Mounts are the best way to mount a GoPro to your motorcycle, mountain bike, or motorcross helmet. Helmet Specific Chin Mounts available for over 1000 motorcycle, mountain bike, and motocross helmets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

886 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience — Highly Recommended

Everything fits perfectly, and all of my ordered items were delivered safely. Even though my country is far from the country I ordered from, the delivery time was surprisingly fast. I recommend buying camera accessories from
chinmounts.com, and I plan to purchase from them again in the future.

ORDER - 3 Flexible Adhesive Mount For Cars (2+1 deal); Chin Mount for AGV-K1/K1 S; Action Pack - Ultimate Camera Angle Adjustability.

21 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Jonas! Thank you so much for the recommendation! We know international shipping could be a worry, so we’re glad your order arrived quickly and safely. We look forward to helping you gear up again in the future! - The Chin Mounts Team

Rated 5 out of 5 stars

Great choice of helmet specific mounts

Great choice of helmet specific mounts. Took the guesswork out. Really keen pricing, no delivery issues.
Fits like a glove on my POC Otocon full face. Can't wait to get the Osmo6 mounted and take it out for a play.

20 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Steven, we really appreciate the feedback! We know how frustrating 'universal' mounts can be, so we’re thrilled to hear our helmet-specific design fits your helmet perfectly. Enjoy the first ride and can’t wait to hear how the footage turns out! - The Chin Mounts Team

Rated 5 out of 5 stars

This is my 3rd helmet chin mount

This is my 3rd helmet chin mount, all on different helmets. Great product as usual. Never had an issue. Follow the instructions correctly and never comes off. Has been great for all my filming on my bike. Also, the service, communication and postage time is second to none. Highly Recommend A1++++

20 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Steve, thank you so much for the awesome review! We are honored to be your go-to choice for your third helmet setup. There’s no better compliment than a returning customer who trusts our mounts to keep their gear secure across different helmets. We’ll keep working hard to ensure our communication and shipping stay top-notch! - The Chin Mounts Team

Rated 5 out of 5 stars

Such a good customer support i made a…

Such a good customer support i made a mistake when ordering and it took them no time at all to sort it out super kind staff

18 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Dylan, thank you so much for the kind words! We’re thrilled to hear our team could help get your order sorted out quickly make the process stress-free for you. We’ll be sure to share your feedback with the whole staff! Appreciate your support. - The Chin Mounts Team

Rated 5 out of 5 stars

Mounts are perfect fit

Fits perfectly on my helmets

15 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Dennis, thanks for the review! We’re thrilled to hear the mounts were a perfect fit for your helmets as its design. Appreciate your feedback and happy riding! - The Chin Mounts Team

Rated 5 out of 5 stars

Great ideas

Great ideas. Works very well

17 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hello William! We appreciate the support and are happy to hear our products are working well for your rides. We can't wait to see your awesome POVs along the way. Enjoy! - The Chin Mounts Team

Rated 5 out of 5 stars

Chin mounts have been amazing they’re…

Chin mounts have been amazing they’re equipment is so well manufactured and designs perfectly to fit so many helmets and bike windshields I’m currently using flexi mount and it has been the best purchase I ever bought

5 December 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Thomas, thank you so much for the high praise! We take a lot of efforts in the design and manufacturing of our mounts, so it’s awesome to hear the flexible mount is working out well for your setup. Happy riding! - The Chin Mounts team

Rated 4 out of 5 stars

Product fits perfect

Product fits perfect. Customer service is responsive.

15 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hello Jim, we love to hear it! Glad the fit is spot on as its design and that our team could help you out for your order. Thanks for choosing us! - The Chin Mounts Team

Rated 1 out of 5 stars

I think this is a fabricated review…

I think the evaluation is fabricated and the comments are also exaggerated. . I bought several times from London a month ago, and the package arrived at my home in New York State within three days. This time I bought from this company, and it's garbage company . I bought from them based on the package being shipped within five days, and I didn't want to pay for expedited shipping because I didn't trust them much. Now it's the eighth day, and the package hasn't arrived. , this is the tracking number.UUS6294490056073770 ,

14 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hello Mouni, thank you for your feedback. We’ve checked your tracking number (UUS6294490056073770) and can confirm the carrier delivered your package on February 16. Please be informed that the carrier’s estimated shipping time is 5 business days (excluding weekends and holidays). We take full responsibility for monitoring shipments and proactively updating our customers on their status.

Regarding your concerns about Trustpilot, as it is an independent, third-party platform, we have no authority to modify or fabricate reviews; they represent genuine customer experiences. Thank you for your support! 🫡 - The Chin Mounts Team

Rated 5 out of 5 stars

Great Service

Great service, vast product selection, super fast shipping and handling. Can't wait to take it to the ride tomorrow

14 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Ariek, thanks for the kind words! We’re so glad we could get your gear to you quickly. Enjoy the ride tomorrow and stay safe out there! - The Chin Mounts Team

Rated 5 out of 5 stars

Good communicatie

Good communicatie. Good product

12 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Daan, thank you so much for the kind words! We are thrilled to hear that you had a good experience with our communication and are happy with the product. We look forward to serving you again soon! - The Chin Mounts Team

Rated 5 out of 5 stars

Solid product

Product came quickly and I like the packaging. The mount fits absolutely perfect on my helmet and cannot wait to put it to the test!

12 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Brian, thanks for the genuine feedback! We're glad the shipping was quick and that the mount fits your helmet perfectly. Enjoy the ride and put that gear to the test—we'd love to hear how it performs :-) Safe rides! - The Chin Mounts Team

Rated 5 out of 5 stars

Great customer service

My package got lost halfway through delivery they went above and beyond to retrieve it. An eventually sent a new one

Great customer service!

14 January 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Annemijn, thank you so much for your kind words! We’re really glad we could get everything sorted out and ensure you received your order. If you ever need anything in the future, we’re always here to help. We truly appreciate your support! - The Chin Mounts Team

Rated 5 out of 5 stars

What made my experience great was a…

What made my experience great was a product that has lasted me and is still good since July 2024. I love this product and have bought another for my second helmet

10 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Matthew, thank you! It’s awesome to know your original product is still going strong after two years of rides. Thanks for the continued support and feel free to let us know if there is anything we can assist, as always! - The Chin Mounts Team

Rated 5 out of 5 stars

The visepro clamp mount - perfection!

The visepro clamp mount is well designed and extremely well made, with very tight tolerances - very good quality! Fast shipping, nice, protective packaging.

9 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Bob, We really appreciate the detailed feedback! We put a lot of work into the engineering of our VisePro Mount, so it’s rewarding to hear that the quality hit the mark for you. Thank you and enjoy the ride! - The Chin Mounts Team

Rated 5 out of 5 stars

Always perfect products

Always perfect products, been using chinmounts for years !

9 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Tom, thank you for the kind words and your continued support over the years. We're happy to keep providing the quality mounting solutions for you :-) Enjoy your rides! - The Chin Mounts Team

Rated 5 out of 5 stars

I Now Only Trust One Brand of Mount

I've had a lot of camera mounts, and this is now the only one I trust to secure my cameras properly. Love the products, best quality.

2 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hello George! Thank you so much for the incredible vote of confidence! As in the same community, we understand how much the mount gear means to our riders, so this is the highest compliment we could receive. We’re thrilled to be part of your journey! Enjoy your rides. - The Chin Mounts Team

Rated 5 out of 5 stars

Perfectly done

Perfectly done, holds extremely well and looks great!!

6 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Julius, thank you so much! Your recommendation is much appreciated! We’re so glad to hear the mount is performing as well as it looks. Thanks for sharing your experience and for the support 🙏 - The Chin Mounts Team

Rated 5 out of 5 stars

The fit and durability of this helmet mount is perfect.

The fit and durability of this helmet mount is unmatched. Also the POV that it offers is awesome. I've had this mount for about 4 years. Never once did it come loose. I use the gopro hero 11 black.

6 February 2025
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi William, thank you for sharing your experience. 4 years and still going strong! It’s awesome to know our mount is keeping up with your GoPro and delivering those perfect POV shots. Thank you for being a crucial part of our community! - The Chin Mounts Team

Rated 4 out of 5 stars

Customer service and products

Customer service in my experience is very helpful. They do their best to provide an answer to any problems you have. Honey helped me previously and helped me again recently. I really appreciate what they do. Products are pretty good the only thing is the chin mounts I feel need a bigger print then what’s offered as I feel it doesn’t have enough material or 3m adhesive to hold up to the weight of action cams like the DJI action 5 pro. I did have to reapply the 3m and ended up supergluing the 3m to the back of the mount. It could also just be Aussie heat 🫤.

6 February 2026
Unprompted review
Chin Mounts logo

Reply from Chin Mounts

Hi Mega, thank you so much for your kind words about our customer service — we’ll be sure to pass your message along to Honey! We really appreciate you taking the time to share your experience.

The mount shape itself is engineered to maximize surface contact and hold with 3M industrial-grade adhesive. If you ever have any questions about fit, installation, or want us to take a closer look at your setup or adhesive, please don’t hesitate to reach out — we’re always happy to help! Safe rides! - The Chin Mounts Team

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