Childsplay Clothing Reviews 

10,484
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 888 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising its reliable service. Customers frequently mention that the products are of exceptional quality, reasonably priced, and always arrive beautifully wrapped in lovely presentation boxes ideal for gifting. Consumers also love the remarkably swift delivery times and the exceptionally smooth, easy-to-navigate ordering process from start to finish. However, some people mentioned experiencing frustrating delivery delays, unexpected transit issues, or rather careless parcel handling by carriers. A few reviewers also noted receiving incorrect items, dealing with unhelpful support, or finding that specific clothing items ran much smaller than expected.

What people talk about most

Product

Consumers find product to be positive, highlighting excellent quality, authentic branded merchandise, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast shipping... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the excellent clothing... See more

Order

Reviewers highlight positive aspects of order, noting an easy and smooth ordering process alongside fast... See more

Service

Clients share positive opinions on service, highlighting first-class assistance, fast shipping, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered late in the evening needing a premium delivery service. I incorrectly input an old email address which I no longer have access to. On contacting Child's Play clothing, they amended the detai... See more

Company replied

Rated 5 out of 5 stars

Really well packaged items and a really good deal on my little girls hoka rincon trainers for going back to school,highly recommended and I will be shopping here from now on.. first class service and... See more

Rated 5 out of 5 stars

Excellant service overall Lovely item great quality Great box to gift Quick delivery Easy to order All info available needed Definately recommending n shopping again

Company replied

Rated 5 out of 5 stars

Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more

Company replied


Company details

  1. Children's Clothing Store
  2. Baby Store

Written by the company

Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.

About Childsplay Clothing

Written by the company

Our Guarantee

The World's Favourite Online Kids Designer Store

The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including: Europe (Spain, France, Italy, Germany, Holland) Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan) Asia (Japan, China, India, Korea) African Nations (South Africa, Egypt, Algeria) North America (USA, Canada) South America (Brazil, Argentina, Uruguay) Australian Nations (Australia, New Zealand) Russian Federation (Russia, Ukraine, Lithuania)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(10,484)

901 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The ordering was easy

The ordering was easy. Delivery was quick. presentation was amazing.

17 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Stephanie!

We're delighted to hear you found the ordering process easy, your delivery arrived quickly, and that you loved the presentation of your order. We take great pride in making every delivery feel special, so it's wonderful to know it made such a positive impression.

Thank you for your support, and we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Fantastic service.

Easy to shop on the website. Delivery was on time and the customer service was fantastic ,they were quick to respond,my complaint was resolved immediately..truly truly happy.

10 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Tina!

We're delighted to hear you found our website easy to use, your order arrived on time, and that our customer service team was able to resolve your issue quickly. Providing prompt, helpful support is something we take great pride in, so your kind words really mean a lot to us.

Thank you again for your support. We're thrilled you're so happy with your experience and look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great product

Great product, super fast delivery, very well packed

14 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your fantastic review Jabar!

We're delighted to hear you were pleased with your product, our super-fast delivery and the care taken with the packaging. We always strive to provide the very best shopping experience, so it's wonderful to know we delivered on all three.

Thank you for your support, and we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Price

Fast delivery
Nice package
Price

10 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Kristina!

We're delighted to hear you were pleased with our fast delivery, beautiful packaging and competitive prices. Providing great value alongside an exceptional shopping experience is always our goal.

We really appreciate your support and look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Quality Service

Used this site first time to order some sweatshirts for my nephew. From ordering to delivering it was very smooth. Quality was great and the packaging was very good.

17 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Lenin!

We're delighted you chose to shop with us for the first time and that you had such a smooth experience from ordering through to delivery. It's fantastic to hear you were pleased with the quality of the sweatshirts and our packaging.

We really appreciate your kind feedback and hope your nephew loves his new sweatshirts. We look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

The items were delivered beautifully

The items were delivered beautifully, the parcel was wrapped in paper and items were well cared for. The nicest looking childrens clothes ever had delivered even the reciept was packaged in the most lovely little case so much so ive kept that and the paper :) thank you.

14 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Rio!

Your kind words have truly made our day. We're absolutely delighted to hear how much you appreciated the care that went into packaging your order. We believe every delivery should feel special from the moment it arrives, so it's lovely to know the wrapping and presentation stood out to you.

The fact that you've even kept the receipt wallet and wrapping paper is such a compliment, thank you! We hope you love the beautiful childrenswear just as much, and we can't wait to welcome you back for another special shopping experience soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your kind review Maria!

We're delighted to hear your order arrived quickly and safely. We take great care to ensure every parcel is securely packaged and delivered as promptly as possible, so it's wonderful to know you had such a positive experience.

We really appreciate your support and look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Best sale price I could find on line…

Best sale price I could find on line for a pair of Flower Mountain and fast delivery

9 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your fantastic review Chiara!

We're delighted to hear you found the best sale price on your Flower Mountain shoes and that your order arrived quickly. We always strive to offer great value alongside exceptional service, so it's wonderful to know we delivered on both.

Thank you for choosing to shop with us. We hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Delivery the packaging

Delivery the packaging

9 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Debra!

We're delighted to hear you were pleased with both the delivery and our packaging. We take great care to ensure every order arrives quickly and beautifully presented, so it's wonderful to know you appreciated it.

Thank you for your support, and we really look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great

Great service

13 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Dominique!

We're delighted to hear you had a great experience with our service. Your kind words mean a lot to the team and motivate us to keep delivering the best possible experience.

Thank you for choosing to shop with us. We look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

In stock items great quality fast…

In stock items great quality fast delivery

13 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your kind review Sharon!

We're delighted to hear you were pleased with the quality of your items and our fast delivery service. It's wonderful to know we had everything you wanted in stock and could get your order to you quickly.

We really appreciate your support and look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Love it

Fast shipping
Great prices
Quality items

13 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Joy!

We're delighted to hear you were pleased with our fast shipping, great prices and the quality of your items. Providing excellent value alongside a premium shopping experience is always our goal.

We really appreciate your support and look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.
Beautiful packaging.
Happy with purchase

13 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Louise!

We're delighted to hear you were happy with your purchase and that you enjoyed our beautiful packaging. It's also great to know your order arrived quickly.

We really appreciate your support and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Children's beautiful clothing great…

Children's beautiful clothing great designer wear i buy for my granddaughter she loves the clothes.

18 December 2025
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Kanta!

We're thrilled to hear that both you and your granddaughter love our designer childrenswear. It means so much to us to know she's enjoying her new clothes, and we hope she has lots of wonderful moments wearing them.

Thank you for choosing to shop with us. We truly appreciate your support and look forward to helping you find more beautiful pieces for her in the future!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Fast shipping, items were in perfect condition and just as described. I had to return a couple of things as I ordered multiple options and the returns process was so easy and quick, I received the refund within a couple of days. I'd accidentally packaged something up with the return which they contacted me about, and asked if I wanted it sent back. Amazing customer service, so pleased!

22 July 2026
Unprompted review
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to leave such a fantastic review Lauren!

We're delighted to hear you had a great experience from start to finish and that everything arrived quickly and in perfect condition. It's also wonderful to know our returns process was straightforward and your refund was processed promptly.

We're especially pleased that we were able to reunite you with the item that was accidentally included in your return. Providing the best possible service is always our priority, so your kind words truly mean a lot to the team.

Thank you again for your support, we look forward to welcoming you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Will defo buy from here again

Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very welcome surprise. The item itself was exactly as described and I received regular updates on transit details. Will definitely be ordering from here again.

6 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Larna! We're delighted to hear your order arrived early and that you loved the gift wrapping, it's always our aim to make every delivery feel extra special, especially for birthday celebrations.

We're so pleased the item was exactly as expected and that you found our delivery updates helpful throughout. We hope your daughter has a fantastic birthday and loves her gift!

Thank you again for your kind words. We can't wait to welcome you back for your next order.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

It is beautiful

It is beautiful

6 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Rejoice! We're so pleased to hear that you're happy with your purchase and that you think it's beautiful.

We truly appreciate your support and hope you enjoy it for many years to come. We look forward to welcoming you back to Childsplay Clothing again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Easy to deal with shoes delivered…

Easy to deal with shoes delivered promptly very happy with my purchase

7 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to leave your wonderful review Rita! We're absolutely delighted to hear that you found us easy to deal with and that your shoes arrived promptly.

It's fantastic to know you're so happy with your purchase, and we truly appreciate your support. We hope to welcome you back to Childsplay Clothing again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Got a lovely pair of Clarks trainers at…

Got a lovely pair of Clarks trainers at a fantastic price . Delivered when stated and kept informed through the process of making its way to me.They were beautifully packed a s a nice little note inside to say who packed them !! Lovely touch .Will definitely order again.

10 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Lorna! We're delighted to hear you found a fantastic deal on your Clarks trainers and that they arrived just as promised.

It's lovely to know you enjoyed our signature packaging and the personalised packing note too, we think those little touches make all the difference!

Thank you so much for your support, and we can't wait to welcome you back again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great team who are actually available on the phone if you need them

Laurie and the team at Childsplay were really helpful in getting the right size shoes delivered to us when the manufacturer’s size charts were inaccurate. They were available on the phone and super flexible in their processes. Thank you!

1 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Kate! We're delighted to hear Laurie and the team were able to help you find the right size, especially where the manufacturer's size guide wasn't quite accurate.

It's great to know our team could provide the flexibility and support you needed.

We really appreciate your kind words and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

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