ChicWish Reviews 4,695

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 646 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that items are well-made, beautiful, and often exceed expectations. Many appreciate the unique and stylish designs, finding them versatile and true to online descriptions. The customer service is also consistently highlighted as helpful, responsive, and supportive, with many positive interactions reported. However, some people were dissatisfied with aspects of their order and the return policy. Issues included delayed shipments, items not matching descriptions, and difficulties with the return process, particularly concerning international shipping costs and the inability to return certain items.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the high quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, praising quick arrivals,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the prompt, helpful, and... See more

Return policy

People report ambiguous experiences with the return policy. Many customers found the return process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The clothes seem to be good quality for their generally low cost. I needed to contact customer service about my user account info and, despite some apparent language barriers, they were helpful and ki... See more

Rated 4 out of 5 stars

My ChicWish order of 3 items was split into 2 different shipments. Received a week apart, no notice in the first shipment that a second shipment was forthcoming. ChicWish customer service team clari... See more

Rated 4 out of 5 stars

I'm disappointed of the quality of my chosen dress. I was expected better quality, than the dress which when i tried on, my skin became very itchy. Another story was the colour - which was compl... See more

Rated 5 out of 5 stars

The clothes are actually great for the prices and customer service is responsive. I have ordered several skirts and tops from them and had wonderful compliments on them. I have a harder time with ther... See more


Company details

  1. Shopping & Fashion

About ChicWish

Written by the company

Chicwish traces its beginnings back to the original idea: wish to cater the young generation with a distinct sense of chic style, while keeping with our great quality and affordability.

We appreciate vintage-inspired and handmade collections, while establishing our online store as a mecca for those who with an eye for fun fashion.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 17% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My Go-To for Timeless, Romantic Pieces

Since first discovering Chicwish on social media, it has become my go-to destination for unique fashion that feels whimsical, polished, and effortlessly elegant, capturing a sense of quiet luxury at an accessible price point. Every piece I’ve purchased has felt timeless, something I genuinely cherish and enjoy wearing again and again.
What Chicwish does especially well is curate a collection that beautifully balances romance, style, and practicality, making elevated fashion feel attainable. If I could suggest one thing, it would be to restock some of the most popular timeless dresses more frequently, as I’ve occasionally missed out on pieces I loved due to them selling out so quickly.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with Chicwish! My order arrived safely and everything was packaged nicely. The quality honestly exceeded my expectations—the fabric feels good, and the pieces look just like the photos online (which is rare these days).

I was especially impressed with how flattering everything fits and how put-together the styles are. It gives that effortless, feminine vibe without looking cheap or overdone.

Shipping was smooth, and overall the whole process was easy. I’ll definitely be ordering from them again. Highly recommend if you’re looking for cute, well-made pieces that feel a little more elevated.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I bought a beautiful halter dress but sadly it did not look that good on me. I had absolutely no problem returning it only to buy an item I absolutely LOVE!!! Thank you ChicWish! I keep coming back buying more!!!!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I have purchased quite a few cardigans from Chic Wish over the years and have been happily surprised with the quality of each piece and also the likeness of each item was to the advertising photo which is extremely important.
The last cardigan I purchased was too big, so I applied for a return/refund. As the cost to return the cardigan was very expensive, Chic Wish negotiated with me to give me a 40% refund and keep for which I am very happy.
Chic Wish help center replied to my request to return/refund immediately, instead of avoiding me, as so many overseas companies do, in my experience, and were very helpful and friendly.
This gives me comfort and confidence to continue to deal with Chic Wish and I am very happy to share my experience.

10 April 2026
Unprompted review
Rated 4 out of 5 stars

Good Quality Clothes and Customer Service

The clothes seem to be good quality for their generally low cost. I needed to contact customer service about my user account info and, despite some apparent language barriers, they were helpful and kind. I also appreciate the option to keep an item that didn't quite work in exchange for a store credit. I would shop at ChicWish again and recommend it.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

( ͡° ͜ʖ ͡°)☆。☆。*¸.•*´¨L♡VE¸.•*

I recently found ChicWish just from watching Television. The website is so FUN! I enjoy viewing the "Shop The Look" because I may also be interested in the following products that match what I'm looking at. The site has an easy to read description of clothes, detail and size. I really love my Multilayer Heart Frayed Edge Knit Sweater in Red L/XL. It is very fun to wear. Fast Shipping. Thank You ChicWish. Sat April 11, 2026

6 April 2026
Rated 5 out of 5 stars

Did a great job helping me with a…

Did a great job helping me with a return since I had some issues with the dresses I received. I loved the dresses and wanted to exchange them for different sizes and the online chat-email helped me with my return quickly and kindly. I highly recommend them and will be ordering from them again in the future due to their customer service:

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Skirt/top

The quality of the clothes were outstanding. I unfortunately had to exchange/return some items, but the staff were incredibly helpful and prompt. I can’t wait to order more items!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

I found the perfect skirt for an…

I found the perfect skirt for an upcoming event on Chicwish, ordered it, then realized that with processing time, the skirt may not arrive in time for the event. I reached out to their customer service, and they quickly and professionally helped me upgrade the shipping. I was very pleased with my interactions with their customer service team and with the item I purchased. Thank you!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered a number of dresses from…

I have ordered a number of dresses from chickwish and always been pleased with sizing and quality. I have just had a lovely embroidered dress delivered and it was flawed! I contact customers services and they offered me a refund and return! Which I agreed to. They the told me keep the dress as the return would be problematic. The ladies I had contact with were so helpful. Will be buying again from chicwish!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality pieces

I’m extremely happy with my purchases. The quality exceeded my expectations, especially at this price point, where I honestly anticipated less. The luxurious bow tie skirt received so many compliments. I’m already looking forward to ordering again!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Customer Service Award Winner!!

I have ordered from ChicWish in the past and always been pleased. This time, I had procrastinated ordering items that I needed for a trip. Some of my items were not going to arrive on time. Of the items that did arrive, there were a couple that did not fit. The most important item showed up on time and fit perfectly. Through the entire situation the Customer Service team was very supportive and helpful in getting returns taken care of and cancelling things that they knew would not arrive in time. They always treated me with respect and never pointed out the fact that I brought this all on myself. I really appreciated their professionalism. I have always recommended ChicWish but I wanted to praise their "going the extra mile" efforts when the going got rough.

8 March 2026
Unprompted review

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