We have used Cherwell to supply all the fenestration in our new build project. Everyone we dealt with has been very professional and courteous. We were extremely lucky to have Harry as our main point... See more
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Review summary
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Can't fault CW. We were replacing a 44yr old internal sliding patio door that divided the lounge from the porch. The whole experience was seamless. Steve opened the showroom on a Saturday for us to v... See more
Company replied
They have a great showroom to look around, better than just looking though a book ( although they were available too). I was given the information I needed to make the right decisions. I was shown... See more
Company replied
CW have replaced our old French patio doors, removed waist high conservatory type wall and replaced with Origin French doors and floor to ceiling windows. Not the cheapest quote but professional appro... See more
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Company details
Written by the company
Cherwell is a specialist supplier of premium windows, doors, and architectural glazing systems for discerning homeowners, architects, and developers across Oxfordshire, Warwickshire, Buckinghamshire, and the surrounding regions. With over three decades of experience, we’re known for combining deep technical expertise with a personalised, design-led approach. Whether you're building a modern new home, extending a period property, or undertaking a full-scale renovation, our team works closely with you to specify the right glazing system for your needs, not just what’s in stock. From high-performance alu-clad windows and ultra-slim aluminium sliding doors to timber and timber-alternative solutions, everything we recommend is tailored to suit your build, performance targets, and aesthetic preferences. We’re here to help you navigate complex decisions around U-values, compliance, sightlines, ventilation and more, without the jargon. Our showroom Banbury offers a relaxed, consultative space to explore full-size working displays, compare materials, and ask the questions that truly matter. No pressure, no hard sell. Just honest, considered guidance from people who care about getting it right. At Cherwell, we don’t sell glazing. We help design outcomes. That’s what makes us different, and why so many of our clients return, recommend, and review us. Allow Cherwell to help right from the planning stage with a free consultation. Visit https://cherwelluk.com for more details or call us on 01295 270938.
Contact info
Unit G3 Marley Way, OX16 2RL, Banbury, United Kingdom
- 01295 270938
- sales@cherwelluk.com
- cherwellwindows.co.uk
4.6
Excellent
322 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Internal sliding patio door.
Can't fault CW. We were replacing a 44yr old internal sliding patio door that divided the lounge from the porch. The whole experience was seamless. Steve opened the showroom on a Saturday for us to view the various systems which was useful. The QFort system was selected. The time scale indicated was 10 weeks but installation came in earlier which was completed in 6 hours. Great job Cherwell.
20 March 2026
Unprompted review
Reply from Cherwell.
Hi William,
Thank you for your fantastic review. We’re delighted to hear that the whole experience felt seamless and that you’re pleased with your new internal sliding patio door.
It’s great to know Steve was able to help by opening the showroom for you and that you found the right system with QFort. We’re also really pleased we could complete the installation ahead of schedule and deliver everything efficiently on the day.
Thank you again for your kind words, we really appreciate your support.
Kind regards,
The Cherwell Team
Attention to every detail of our choice…
Attention to every detail of our choice and of our order.
Excellent communication.
Expert and efficient fitters delivered and fitted our door.
Even vacuumed very particularly when finished!
Can't fault this company.
13 March 2026
Unprompted review
Reply from Cherwell.
Hi Mr & Mrs Upton,
Thank you so much for your wonderful review. We’re delighted to hear that you were pleased with the attention to detail throughout your order and the level of communication from the team.
It’s great to know our installers delivered an efficient and professional service and we’re especially glad the finishing touches, including leaving everything spotless, didn’t go unnoticed!
Thank you again for your kind words and support, it really means a lot to us.
Kind regards,
The Cherwell Team
EVOLUTION STORM FRENCH DOORS
EVOLUTION STORM FRENCH DOORS
Excellent quality product and relatively customisable to match the adjacent windows. They were quite pricey but rock solid. You do get what you pay for.
The office team were very efficient and the paperwork spot-on. The installation team were really efficient and left the room spotlessly clean afterwards.
30 March 2026
Unprompted review
Reply from Cherwell.
Hi Martin,
Thank you for your detailed review. We’re delighted to hear how pleased you are with your Evolution French doors and that the quality and customisation have met your expectations.
We really appreciate your comments on value, it’s great to know the product has lived up to that investment. It’s also fantastic to hear that both our office team and installers delivered an efficient, professional service and left everything spotlessly clean.
Thank you again for taking the time to share your experience, it means a great deal to the whole team.
Kind regards,
The Cherwell Team
Basically they did what they said they would do!
I needed a new door and side-panel to replace the draughty 40 year old one we had. Cherwell Windows were helpful in setting out the options and in selecting a door that would - maybe not last 40 years - but probably see me out! Communication was efficient and the fitting team arrived at the agreed time and - to my relief - obviously knew what they were doing. The door was well fitted with minimal damage to existing surrounds. It looks good and works perfectly. The fitting team also offered useful advice and cleaned up well before departing. The guarantee arrived a week or so after. So - basically they did what they said they would do: something I know one should regard as normal but sadly all too often isn't! Obviously the quality of their ongoing accountability is something that I cannot comment upon having only had the door a few months.
23 February 2026
Unprompted review
Reply from Cherwell.
Hi John,
Thank you for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear that you’re happy with your new door and side panel, and that the whole process from discussing options through to installation went smoothly.
It’s great to know the fitting team made a positive impression and carried out the work with care, leaving everything clean and tidy, and that the end result looks good and performs as it should.
Your comment about “doing what we said we would do” genuinely means a lot to us, it’s exactly the standard we aim to deliver on every project.
Should you need anything further down the line, we’re always here to help.
Kind regards,
The Cherwell Team
Professional and credible
They were on it. Great Salesman who was very knowledgable. The product is high quality and looks great and the back office team are delightful to deal with. Very happy. Just saving up for more now!
3 March 2026
Unprompted review
Reply from Cherwell.
Hi Gemma,
Thank you so much for your lovely review. We’re delighted to hear that you found the whole experience professional and that the team made such a positive impression from your initial consultation through to our back office support.
It’s great to know you’re pleased with the quality and finish of the product as well. And we’ll be ready whenever you are for the next project!
Thank you again for your support, we really appreciate it.
Kind regards,
The Cherwell Team
Happy customer
We’ve had multiple windows fitted by Cherwell Windows over the years and have always been very happy. The customer service team has been consistently helpful and professional, and the fitters were excellent. They worked efficiently, were very professional throughout, and always left the house clean and tidy after each installation.
2 February 2025
Unprompted review
New door improved warmth in the hallway
I had my old, draughty front door replaced by a Solidor version from Cherwell last year and it has made a huge difference to the temperature of the hallway, it looks smart and is easy to lock, unlike the original which had bolts and several 'inherited' locks with too many keys to mention. Now I just have one key and I can't lock myself out - it's such an upgrade and although quite expensive, the installation was done professionally and quickly with very little mess so I would definitely recommend Cherwell.
14 August 2025
Unprompted review
Reply from Cherwell.
Thank you for sharing your experience, Ms Kirk.
We’re really pleased to hear what a difference your new front door has made improved warmth, better security, and a simpler locking system are exactly the kind of everyday upgrades we aim to deliver. It’s great to know the installation was carried out efficiently and with minimal disruption, and that you’re enjoying both the practicality and appearance of your new door.
Thank you for your recommendation and for choosing Cherwell.
Kind regards,
The Cherwell Team
Choose Cherwell
A year ago, we had a complete set of Cherwell doors, windows and bifold doors for our bungalow. Cherwell provided excellent service throughout the process from helpful advice and planning through to the post installation check. The windows and doors look perfect and have greatly enhanced the appearance and cosiness of our home - thank you Cherwell.
12 February 2025
Unprompted review
Reply from Cherwell.
Thank you for your lovely review, Robert.
We’re delighted to hear how pleased you are with your doors, windows and bifold doors, and that they’ve made such a positive difference to both the appearance and comfort of your home. It’s great to know that our team supported you throughout the entire journey, including the post-installation check, that ongoing care is something we take seriously.
Thank you again for choosing Cherwell and for sharing your experience.
Kind regards,
The Cherwell Team
Great service
Great service. Engineer came the day the issue was reported and duly sorted out the problem. Super.
12 November 2025
Unprompted review
Reply from Cherwell.
Hi Chris,
Thank you for your kind feedback. We’re really pleased we could resolve the issue so quickly for you. It’s always our aim to deliver prompt, reliable service, glad to hear it made a difference!
Best regards,
The Cherwell Team
Great service from quoting to fitting
Great service from quoting to fitting. Everything was dealt with quickly and efficiently. The fitters arrived and were very clean and worked quietly and tidy.
29 October 2025
Unprompted review
Reply from Cherwell.
Hi Sara,
Thank you for your kind review. We're so glad to hear you had a great experience from quoting right through to installation and that you're loving your new doors!
We’ll be sure to pass your feedback on to the fitting team, they’ll be pleased to know their work was appreciated.
Best regards,
The Cherwell Team
An excellent experience
An excellent experience from start to finish - from Cherwell’s first measuring call to final fitting.
Delighted with the result and wouldn’t hesitate to recommend!
Many thanks again!
22 October 2025
Unprompted review
Reply from Cherwell.
Hi Jenny,
Thank you for your lovely review! We’re so pleased to hear that everything went smoothly from the initial survey through to the final fitting, and that you’re delighted with the result.
Your recommendation means a lot to us, thank you again for choosing Cherwell.
Best regards,
The Cherwell Team
Very happy
We have used Cherwell to supply all the fenestration in our new build project. Everyone we dealt with has been very professional and courteous. We were extremely lucky to have Harry as our main point of contact. Our install was not straight-forward and he helped us through every step of the way, patiently answering all our questions and supporting us right up until the very end of the installation. Service and commitment which was above and beyond! I'm very pleased we chose Cherwell and have no hesitation in recommending them.
12 June 2025
Unprompted review
Reply from Cherwell.
Hi there,
Thank you so much for your kind words and for trusting Cherwell with your new build project. We're delighted to hear you’re happy with the service and that everything went smoothly, even with a more complex installation.
Harry will be especially pleased to receive your feedback, we’ll be sure to pass it on. Going above and beyond is exactly what we aim for, so it’s great to know that made a difference to your experience.
We truly appreciate your recommendation and are always here if you need anything in the future.
Best regards,
The Cherwell Team
Great quality
We have recently had 7 windows from Cherwell and we are delighted with the outcome. The quality of the windows are excellent and we are really pleased with the installation. The team themselves were very helpful too, both at the showroom, in email correspondence and the guys who fitted the windows. We will definitely use again for further window and door replacements and would definitely recommend to others.
14 September 2025
Unprompted review
Reply from Cherwell.
Hi Naomi,
Thank you for your kind review. We’re so pleased to hear you’re delighted with your new windows and that the quality and installation met your expectations.
It’s great to know the team supported you throughout, from the showroom to emails and the fitting itself. We really appreciate your recommendation and look forward to helping you again with future window and door replacements.
Best regards,
The Cherwell Team
New Origin French doors
CW have replaced our old French patio doors, removed waist high conservatory type wall and replaced with Origin French doors and floor to ceiling windows. Not the cheapest quote but professional approach throughout made us buy. Not disappointed, finished product looks superb.
1 July 2025
Unprompted review
Reply from Cherwell.
Hi Richard,
Thank you for your review and for choosing Cherwell for your project. We’re really pleased to hear you’re happy with the Origin French doors and the full-height glazing, it sounds like a fantastic transformation.
We appreciate your recognition of our professional approach, and it’s great to know the finished result has lived up to expectations.
Best regards,
The Cherwell Team
The best removal company we've ever used
Fantastically flexible, friendly, careful and committed. The team from Cherwell Removals were a pleasure to have around and worked incredible hard to ensure that the job was done throughly and efficiently—drafting in extra team members when needed. Not only that, they were very competitively priced for the service they offered. Thoroughly recommended!
28 August 2025
Unprompted review
Reply from Cherwell.
Hi there,
Thank you so much for the positive review , we really appreciate you taking the time to leave feedback! We believe this might have been intended for Cherwell Removals, rather than Cherwell Windows, but it's always great to see local businesses being recognised for great service.
If you get the chance, we’d encourage you to share your kind words with the correct company, we’re sure they’d love to hear it too.
Best regards,
The Cherwell Windows Team
I benefited from looking around the showroom.…
They have a great showroom to look around, better than just looking though a book ( although they were available too). I was given the information I needed to make the right decisions. I was shown a lot of patience as I was nervous about make the wrong decision. It was great to be assisted by experienced and professional people.
I am very pleased with the windows and door I chose, they were fitted by very polite and professional fitters.
17 January 2025
Unprompted review
Reply from Cherwell.
Hi Diane,
Thank you for your lovely review. We're so pleased to hear you found the showroom experience helpful, being able to see and feel the products in person really does make a difference.
It’s great to know our team supported you through the decision-making process with patience and care, and that you're happy with the final result. We'll be sure to pass your kind words on to the fitters as well.
Best regards,
The Cherwell Team
Highly recommended
We had used Cherwell Windows a few years ago to replace several of the windows in our house. We were so pleased with them that we have just used them again to replace our remaining windows. Again, their work was excellent. They arrived punctually and replaced the windows with minimum disruption. The windows are excellent quality. Thank you Cherwell Windows!
4 August 2025
Unprompted review
Reply from Cherwell.
Hi Carole,
Thank you for your lovely review and for coming back to Cherwell for the second phase of your window replacements. We're so pleased to hear you're happy with both the quality of the windows and the service provided by our team.
It’s always a pleasure to work with returning customers, and we truly appreciate your continued trust in us.
Best regards,
The Cherwell Team
Great windows
I have used Cherwell Windows many times over the years and they never disappoint. Any problems down the line are quickly sorted out. The staff at all levels are lovely and always helpful.
19 August 2025
Unprompted review
Reply from Cherwell.
Hi Mrs Ratna,
Thank you for your continued trust and for taking the time to leave such a kind review. We're so pleased to hear that you've had consistently positive experiences with us over the years.
It means a great deal to know our team has been able to support you whenever needed, we’ll be sure to pass your lovely comments on to everyone involved.
Best regards,
The Cherwell Team
A great front door install
We had a beautiful front door and side window panels fitted, to match our windows also from Cherwell. The sales team were happy to help, and endured my multiple revisions to the design until I was satisfied. The team were accommodating around installation dates, and the install crew were knowledgeable, friendly and good-spirited. Very satisfied and will use Cherwell again for future projects.
15 August 2025
Unprompted review
Reply from Cherwell.
Hi Matthew,
Thank you for your fantastic review. We're so pleased to hear you’re happy with your new front door and side panels, and that they complement your existing windows from Cherwell perfectly.
It’s great to know the team supported you through the design process and that the installation crew made the experience smooth and enjoyable. We really appreciate your kind words and look forward to working with you again on future projects.
Best regards,
The Cherwell Team
Cherwell Windows are excellent
Cherwell Windows are excellent. We are gradually replacing all the windows in our house and used them twice so far and will use them for the remaining windows.
Very friendly and helpful pre-sales service helping us choose the correct windows. Excellent site surveys and high quality installation work. At all stages of the process they kept us informed of progress.
They have replaced a variety of windows in our house not just standard sizes but bespoke roof windows and arched windows. There were no issues with sizes or fitting with the bespoke windows.
We have no hesitation in recommending Cherwell Windows.
2 June 2025
Unprompted review
Reply from Cherwell.
Hi J Price,
Thank you for such a thoughtful and detailed review. We're delighted to hear you’ve had a positive experience with us across multiple installations and that the team has supported you throughout, from pre-sales advice to the final fit.
It's especially great to know that the bespoke roof and arched windows were handled smoothly and met your expectations. We really appreciate your recommendation and look forward to helping you with the next phase of your project.
Best regards,
The Cherwell Team
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