"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more
Company replied
Jim made my flight booking process smooth and stress-free. He handled everything efficiently and simplified what could have been a complicated task. Really appreciate his quick help and clarity! Th... See more
Company replied
I was communicating with 2 staff members at CheersTravel today and both of them were very helpful and respectful. Zara was trying very hard to help me, but unfortunately, I was struggling to unders... See more
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Company details
Written by the company
Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.
Contact info
Australia
- cheerstravel.com.au
4.9
Excellent
15K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cheerstravel
Dear Chondan,
We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Good options
Good options, cheaper price and nice customer services. They are kind and supportive to help customers.
3 April 2026
Unprompted review
Reply from Cheerstravel
Dear Nikhil,
We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
I really appreciate what Gautam helped…
I really appreciate what Gautam helped me today. He was very patient to explain all of the details of the flights and gave an appropriate advice.
Many thanks to Gautam.
Thi Pham
3 April 2026
Unprompted review
Reply from Cheerstravel
Dear Thi,
We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
I had a great experience with the team…
I had a great experience with the team while arranging my alternative flight. The process was handled professionally, and I truly appreciate the prompt support and clear communication throughout.
A special thanks to Ayaan for going the extra mile to ensure everything was sorted smoothly. Your assistance made a stressful situation much easier to manage.
I’m very satisfied with the service and would definitely recommend it to others.
1 April 2026
Unprompted review
Reply from Cheerstravel
Dear Ronit,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Experience with Prince
Experience with Prince has been incredible today. He went above and beyond to provide the best deal and was so patient. Appreciate such service and highly recommend Cheers Travel.
2 April 2026
Unprompted review
Reply from Cheerstravel
Dear Kynetha,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Christina was very helpful and prompt…
Christina was very helpful and prompt and assured that I get the ticket’s rebooked after the airline had cancelled the flight for a part of the journey. Thanks a lot Christina.
2 April 2026
Unprompted review
Reply from Cheerstravel
Dear Pranav,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Awe customer service
Awesome customer service. Lisa made the process very easy and got me a great deal on flights. Highly recommend.
31 March 2026
Unprompted review
Reply from Cheerstravel
Dear Tim
Many thanks for your positive review. We’re happy to know you’re satisfied with our service.
We appreciate your trust in us!
Kind regards,
Cheers Travel
Initially I had issues with booking…
Initially I had issues with booking tickets as it was getting declined multiple times stating the ticket not available even though it was showing on the website, but once I did it was good
26 March 2026
Unprompted review
Reply from Cheerstravel
Dear Jyni
Thank you for sharing your experience with us. We sincerely apologise for the initial difficulty you faced while booking your tickets—that’s certainly not the experience we aim to provide.
We’re glad to hear that once the booking went through, everything went well. Your feedback is valuable and helps us improve our systems and service.
We truly appreciate your patience and support, and we look forward to serving you better in the future.
Warm regards,
Cheers Travel
Got the tickets booked easier to book…
Got the tickets booked easier to book it on call rather den doing it online. Prince was the one helping me out and made it easier to book the tickets.
Thank you
31 March 2026
Unprompted review
Reply from Cheerstravel
Dear Gargi Paul,
Thank you for sharing your experience with us. We’re delighted to hear your kind words and truly value your support.
Looking forward to working with you again.
Best Regards
Cheers Travel
Had a great customer experience with…
Had a great customer experience with Preeti from Cheer travels, explained all the benefits and promotions very well and saved me a lot of money with my flight booking to Turkey! Thanks once again for your support and help
30 March 2026
Unprompted review
Reply from Cheerstravel
Dear Sao Seumalu
We sincerely appreciate your positive review. Your feedback motivates us to keep delivering our best.
Thank you again for your support!
Regards
Cheers Travel
Staff was very
Staff was very friendly and reasonable price. I am really happy with them.
31 March 2026
Unprompted review
Reply from Cheerstravel
Dear Kavinda,
Thank you for your wonderful feedback. We truly appreciate your support and are glad you had a great experience.
Best regards,
Cheers Travel
Booking was pretty much easy
Booking was pretty much easy, I booked it yesterday, in short was a good experience.
30 March 2026
Unprompted review
Reply from Cheerstravel
Dear Ash,
Thank you so much for your thoughtful review. We truly appreciate you taking the time to share your experience—it means a lot to us.
We’re glad you had a positive experience and look forward to serving you again in the future.
Warm regards,
Cheers Travel
I booked flights with them earlier as…
I booked flights with them earlier as well. Very easy and convenient. Customer service is very good.
30 March 2026
Unprompted review
Reply from Cheerstravel
Dear Rohan
Thank you for your kind feedback—we truly appreciate it and look forward to serving you again!
Warm Regards
Cheers Travel
Great service and very helpful staff
Great service, Preeti was very helpful in answering our queries. Booking process was very easy and prices were cheaper compared to other places.
25 March 2026
Unprompted review
Reply from Cheerstravel
Dear Manisha Mahat
Thank you so much for taking the time to share your positive feedback.Your kind words are incredibly encouraging and serve as a great motivation for our team to continue delivering the best possible service.
We look forward to serve you again soon.
Warm Regards
Cheers Travel
Had to make an urgent booking overseas…
Had to make an urgent booking overseas and Mike from Cheers Travel was amazing. We got everything sorted quickly and conscious of my budget.
31 March 2026
Unprompted review
Reply from Cheerstravel
Dear Wayne
Thank you for taking the time to leave such a positive review! We’re delighted that you’re happy with our service and look forward to welcoming you again.
Regards
Cheers Travel
My experience with prince was amazing
My experience with prince was amazing, he answered all my queries, with care and careful explanation, gave me perspectives on all my options while walking me through the entire process to ensure I had a good understanding. Prince has set the bar on what great customer service is and he should be held as the standard.
30 March 2026
Unprompted review
Reply from Cheerstravel
Dear Diego
We truly appreciate your kind words! It’s always a pleasure to hear that our efforts made a positive impact. Thank you for sharing your experience with us.
Regards
Cheers Travel
Reply from Cheerstravel
Dear Krishan Dalal
Thank you for your wonderful feedback! We're really happy to know you had a great experience. Your support encourages us to continue delivering our best every day.
Regards
Cheers Travel
All quarries were resolved quickly.
30 March 2026
Unprompted review
Reply from Cheerstravel
Dear Mizan Laskar
Thank you so much for your kind words and positive feedback! It truly means a lot to us that you took the time to share your experience. We’re glad to hear you’re satisfied, and your support motivates us to keep doing our best. Looking forward to serving you again!
Regards
Cheers Travel
Lisa just booked my flight in last…
Lisa just booked my flight in last minute. Well done and thank you !
29 March 2026
Unprompted review
Reply from Cheerstravel
Dear Hieu Nguyen
Thank you for your kind words and for taking the time to share your positive feedback.
We look forward to continuing to serve you.
Warm regards,
Cheers Travel
got a call back from customer service !👍🏻
had a bit of trouble finalising booking online initially but got through all ok in the end and the customer service called afterward to ensure that i have received all needed documents and confirmation to ensure all is confirmed and completed. !👍🏻
29 March 2026
Unprompted review
Reply from Cheerstravel
Dear JK
We sincerely appreciate your kind feedback. It means a lot to us and motivates our team to keep delivering the best service possible.
Warm regards,
Cheers Travel
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