Cheerstravel Reviews 15,462

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,522 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the helpfulness and professionalism of the staff. Customers consistently praise the seamless and stress-free booking process, often noting the efficiency and ease with which their travel arrangements were handled. Many people appreciate the excellent customer service, with agents going above and beyond to provide support, offer economical options, and ensure satisfaction. Reviewers also found the pricing to be very competitive, often securing better deals than they could find elsewhere, making it a recommended option for affordable travel. However, some customers also noted occasional difficulties, such as struggling to understand a staff member or experiencing an initial booking failure that led to a phone call with a higher price offer.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as seamless, simple, and... See more

Service

Users describe positive interactions with service, highlighting efficient, quick, and genuinely helpful... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the efficiency, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding very competitive fares that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more

Company replied

Rated 5 out of 5 stars

John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more

Company replied

Rated 5 out of 5 stars

Jim made my flight booking process smooth and stress-free. He handled everything efficiently and simplified what could have been a complicated task. Really appreciate his quick help and clarity! Th... See more

Company replied

Rated 5 out of 5 stars

I was communicating with 2 staff members at CheersTravel today and both of them were very helpful and respectful. Zara was trying very hard to help me, but unfortunately, I was struggling to unders... See more

Company replied


Company details

  1. Flights Search Site

Written by the company

Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Really helpful by processing the…

Really helpful by processing the tickets from Prince. Thank you for your time and cooperation.

10 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Rajendra,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Mike was incredibly helpful in securing…

Mike was incredibly helpful in securing a flight for us at the very last minute during an emergency. Despite the urgency, he managed to find us a great flight and ensured everything was booked smoothly. His quick response, professionalism, and willingness to go the extra mile made a stressful situation much easier for us. We truly appreciate his support and highly recommend his service.

9 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Praveen,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 4 out of 5 stars

Cheers travel we had good experience…

Cheers travel we had good experience with Ayaan.very helpful. We haven’t solved our change of flights yet but I’m sure will work it out.
Unfortunately what is going around the world with fuel is very stressful.
Keep our fingers crossed everything will work out.

8 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sophie,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Very easy booking process and customer…

Very easy booking process and customer service team followed up to check that everything is alright

9 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Siraj,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 4 out of 5 stars

Managed to rebook flight to London after…

Managed to rebok flight to London after disrupion to Middle East carriers schedule due to war

8 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Terence,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Thanks to Cheerstravel

Thanks to Cheerstravel, I got an amazing deal in the most busiest month of the year. Preeti was very helpful and supportive during the entire process of booking. Thank you once again.

9 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sanket,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Booked my flight through Cheers Travel…


Booked my flight through Cheers Travel and had a smooth experience. The pricing was very competitive compared to other platforms like Skyscanner, and the staff were helpful throughout the booking process. Everything was handled professionally and I received my tickets on time. Would recommend for affordable travel deals.

8 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Yogita,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Jim Kapoor is an ASSET.

Jim Kapoor was an amazing customer service provider.. he was patient and helped me get the best deal for my family and I. He heard out considerately what our requirements were and suggested the most economical options. He is an ASSET for Cheers Travels.

8 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Mahalasa,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Bill was fantastic!

Bill was fantastic, professional and prompt. Thank you so much. Highly recommended.

7 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Ramy,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Managed to get a full service flight…

Managed to get a full service flight for the price of budget using Google Flights and comparing prices. Got a call a short while later with a free seat allocation and flexible ticket. Thanks Cheers Travel!

3 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Andrij,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Selena was a terrific help in securing…

Selena was a terrific help in securing quality travel options and was kind and super professional.

6 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Gary,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 4 out of 5 stars

Overall it was good experience.

6 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Diwash,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Experience

I wanted to take a moment to express my appreciation for the excellent service I received while booking my flight ticket. Special thanks to Gautam for his outstanding assistance throughout the process. He was extremely helpful, knowledgeable, and ensured that all my travel needs were met seamlessly.

6 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Amit,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, process of booking tickets was very easy.

6 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Vivek,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, happy to refer Cheers travel.

5 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Thrupthi,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

really helpful and easy to book with!

2 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Allie,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Giving 5 stars reflect my booking…

Giving 5 stars reflect my booking process .
Leo was so helpful to make all easy through phone booking . Absolutely recommend this Cheerstravel.com.au in your future flight travel. Thank you!

4 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Juvy,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Booking my flight with Cheerstravel…

Booking my flight with Cheerstravel made the process nice and easy. Looking forward to booking flights in the future! Special thanks to Sandra for her kind customer service.

3 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Diego,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Nice service and great options.

Nice service and great options.

4 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Asif,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

Very easy and user friendly

Very easy and user friendly

3 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Chondan,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

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