Cheekypants Reviews 

348
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the products for being exceptionally comfortable, well-made, and reliable for daily use or specific needs like periods and mild incontinence. Reviewers often mention that the underwear provides a secure fit and effective protection, allowing them to feel confident and go about their day without worries. Some people were dissatisfied with certain aspects, noting that a few items experienced unexpected leakage or did not fit properly according to the sizing. Reviewers occasionally mentioned that the products felt too bulky or were simply not suitable for their specific personal requirements.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that they are thick, well made,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are well made, comfortable, and fit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love that there’s discounts on bundles. Really easy to find the materials and washing instructions. Good website to navigate. Also the pants are great, loads of protection and really comfy.

Company replied

Rated 5 out of 5 stars

I'm giving 5* for the fact that it's a good idea. They're not for me, they're forming part of a present for my wife. I feel like if I were to test them, you wouldn't get a rounded view of the pr... See more

Company replied

Rated 5 out of 5 stars

No other company beats Cheeky for me! Fantastic range of options, I’ve got several pairs of period pants from them and all perfect. Good choice of flows/lengths of use. And the price is so affordable!... See more

Company replied

Rated 5 out of 5 stars

Great night time pants - my son was so worried about needing to wear standard pull ups on school residential. These have been a game changer. They look like normal pants, are comfortable and we added... See more

Company replied



Company details

  1. Underwear Store
  2. Hygiene Articles Wholesaler
  3. Lingerie Store
  4. Maternity Store

About Cheekypants

Written by the company

Cheeky Pants - simple reusables since 2008!

makesimpleswaps

Who are Cheeky Pants?

Cheeky Pants have been specialising in 'Simple Reusables since 2008, when we launched our best-selling reusable wipes kit on www.cheekywipes.com. Since then we've moved on to create our range of period pants, makeup removing pads and cloth sanitary pads within the UK. Our aim is to make reusable the norm with simple, cost effective solutions which are kind to your skin, your pocket and the planet.

Our team of experts all use the products themselves and are on hand to answer any questions or give any advice you may need, they just LOVE to talk pee, poo and periods

Small swaps can make a BIG difference, since 2016 we have saved:

babywipes peeprotection makeupwipes

Fast & Free Shipping!

Free RM Tracked delivery on all orders over £40

VIP shipping available for £9.95 which guarantees free UK shipping for life.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

348 reviews

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4.6

All reviews

(348)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having not tried period pants before I…

Having not tried period pants before I was a bit anxious about them working but have found them extremely comfortable and I feel safe from leaks and protected. Would definitely buy more

2 July 2025
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Reply from Cheekypants

Well done for taking the chance, it is lovely to hear that they are working well for you,

Many thanks for your review,

Kirstin

Rated 3 out of 5 stars

I like the prompt service

I like the prompt service, not too happy with the fitting of my purchase, they are bulky round the bum. I have another pair of cheeky pants that fit really well but they were given to me and I don’t know what style they are. The fabric and padding are lighter and more comfortable to wear than other makes of similar pants.

12 July 2025
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Reply from Cheekypants

Thank you for your feedback, sorry to hear this style is not right for you - you have ordered our most absorbent, thickest incontinence pants.

I will drop you an email to figure out which style you have that you are getting on well with and we can switch them.

Keep an eye on your inbox,

Best wishes,

Kirstin

Rated 4 out of 5 stars

My order arrived quickly and was a good…

My order arrived quickly and was a good fit, my only issue was 1 of the swimming costumes I ordered was the wrong colour, I have kept it anyway as I don’t mind the colour sent to me

7 July 2025
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Reply from Cheekypants

Thanks for taking the time to review your order and I am so pleased the swimsuits are a great fit.
I'm really sorry if we sent the wrong colour - it's always worth dropping us an email to let us know so we can resolve it asap for you.
If you need anything, let us know at customers@cheekypants.com
Warm regards,
Jo

Rated 5 out of 5 stars

Really helpful customer service, great product

Really helpful customer service enabled me to get the exact size my autistic child needed in their chosen style of period pants. They were originally given a pair at school via their school Period Poverty scheme, and wanted the same ones because they knew how they would feel. The fit is perfect, comfortable, the fabric very soft, not bulky but incredibly absorbent, even for my child’s very heavy periods. They now have more confidence going about their life. Thank you!

1 July 2025
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Reply from Cheekypants

Thanks for taking the time to review your order and I am so pleased we were able to chat you through the options for your child.
The period poverty scheme is proving invaluable and we're really proud to be part of it.
You know where we are if you need any other help or advice along the way.
Warm regards,
Jo

Rated 5 out of 5 stars

great company and amazing value for…

great company and amazing value for money too. everything was quick and easy, including delivery. Will definitely be coming back again

12 June 2025
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Reply from Cheekypants

Thanks for the lovely review and feedback. We work hard to offer an extensive and affordable range and as a small business, we know how important it is to get it right.
Warm regards,
Jo

Rated 5 out of 5 stars

3rd time ordering these

This is the 3rd lot of incontinence briefs I have ordered for my son. They don't hold a whole wee but if he has an accident at night it's less obvious to him then pants and he feels more grown up as they are like boxer shorts instead of the pull ups.

21 June 2025
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Reply from Cheekypants

Thanks for taking the to review our kids pants. They are great for small leaks and I am so pleased they are making a difference to you both.
Warm regards,
Jo

Rated 5 out of 5 stars

This is a genuine company

Their products work, and they work really good. If you're still unsure about reusable period products, don't be. Cheeky pants deliver exactly what they promise, no fakery, no trickery, no disappointment. 🤗

5 June 2025
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Reply from Cheekypants

Thanks for the lovely review and I am so pleased you are loving the pants. We are really proud of our range and down to earth approach and it seems you are too!
Warm regards,
Jo

Rated 5 out of 5 stars

Amazing customer service and swimsuit

My swimsuit arrived really quickly but it had a slight he mark on it so I contacted customer services and sent a couple of photos. They couldn’t have been more helpful and offered me either to send it back for a swap or that I could try washing it to see if the mark came out and they would send me a partial refund. I chose the latter and the mark came out and they sent a partial refund straight over. The whole process was so easy and everyone I dealt with was so friendly and helpful. And the swimsuit is lovely and I wore it every day of my holiday!

29 May 2025
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Reply from Cheekypants

Thanks for the lovely review and for persevering with the mark. I'm pleased we were able to help you efficiently and it seems like your new swimsuit was living it's best life on holiday with you!
Warm regards,
Jo

Rated 5 out of 5 stars

I really loved the underwear

I really loved their menstrual underwear, it's great quality, comfortable and it looks amazing. My favorite models where the Feeling sassy, for normal flow (they're pretty); and the Feeling hip, for heavy flow (they're very sporty and comfy).

15 May 2025
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Reply from Cheekypants

Thanks for the lovely review and I'm so pleased you have a few faves within our range!
Warm regards,
Jo

Rated 3 out of 5 stars

Pants too big

Pants too big, too short, fabric rather hard, pants returned & refunded very quickly

22 April 2025
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Reply from Cheekypants

Thanks for taking the time to review your order and I'm sorry you couldn't find a style to suit. If you want to chat through any of the other styles/options, drop us an email to customers@cheekypants.com and we'll be happy to help.
Warm regards,
Jo

Rated 3 out of 5 stars

The pants I recently purchased were not…

The pants I recently purchased were not as good as the previous pair unfortunately

1 April 2025
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Reply from Cheekypants

Thanks for taking the time to review your order and I'm sorry you aren't having as much success with these pants. They are one of our heaviest flow styles but I have dropped you an email to see how we can help. Keep an eye on your inbox/junk folder and we can go from there.
Warm regards,
Jo

Rated 5 out of 5 stars

Very helpful staff, great service…

Jo went extra mile in sourcing product quickly, that showing as out of stock.
Arrived next day.

18 March 2025
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Reply from Cheekypants

Thanks for the lovely review and I'm so pleased we were able to get you what you needed.
Warm regards,
Jo

Rated 5 out of 5 stars

Pretty and Practical Pants

I suffer endometriosis and heavy periods although hormonal contraceptives have helped keep this at bay. Now nothing works and I suffer heavy bleeds and floods at random these pants are a godsend keeping me dry and comfortable in nice colours and styles at a great price. No more night leaks in bed and extra security during the day. Thank you

26 January 2025
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Reply from Cheekypants

Thank so much for such an honest review and I am so pleased the pants are making a difference. We know how fab and effective they are for really heavy bleeds and it's so important that our customers feel secure.
Warm regards,
Jo

Rated 5 out of 5 stars

Great product

Great product. I already had some and needed a few more.

21 March 2025
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Reply from Cheekypants

Thanks for taking the time to review your order and I'm glad you have been able to top up your stash!
Warm regards,
Jo

Rated 4 out of 5 stars

Excellent Service

The service from ordering to delivery has been excellent. Sadly the product ordered was not the size I believed I had ordered. Again the return and refund service has been excellent.

19 March 2025
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Reply from Cheekypants

Thanks for taking the time to review your order and I'm the items weren't the right fit for you.
I'm glad the returns and refund process was smooth and efficient.
If we can help with anything else, drop us an email to customers@cheekypants.com.
Warm regards,
Jo

Rated 5 out of 5 stars

Comfy

It is very comfy to wear and looks pretty too

26 February 2025
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Reply from Cheekypants

Thanks for taking the tome to review your order for the great feedback, we really appreciate it.
Warm regards,
Jo

Rated 4 out of 5 stars

Wish these had been around years ago

Having tried other similar products I was recommended to try these. I need a bit of assurance against small bladder leaks when doing heavy exercise. I'm a size 12 and ordered size 10-12. They're a bit snug, but I like this as they feel secure and don't shift. A bit of a "VPL" through lycra but not too bad, and a little bit "rustly" - minor matters compared to feeling confident that a leak more than a small panty liner can hold is not coming through my sports kit. Would recommend.

13 March 2025
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Reply from Cheekypants

Thanks for taking the time to review your order and I'm so pleased they are giving you confidence whilst you work out.
We love our pants for this too, one of our team is training for the London Marathon at the mo and she won't run without a pair of Cheeky pants on!
Warm regards,
Jo

Rated 5 out of 5 stars

Great cust service

I had to contact customer service and I received a response the same day which is great.

11 March 2025
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Reply from Cheekypants

Thanks for taking the time to review your order and I'm pleased we were able to resend your parcel for you, it's so frustrating when the couriers let us all down!
If we can help further, you know where we are.
Warm regards,
Jo

Rated 5 out of 5 stars

Lovely underwear.

Lovely underwear.
I buy these for my sensory daughters. The material is soft, silky and comfortable which is what is needed. I have bought 7 pairs so far!

19 February 2025
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Reply from Cheekypants

Thanks for the lovely review and I am so pleased the pants are working well for your daughters. We really appreciate the feedback.
Warm regards,
Jo

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