Cheapasmokes Reviews 3,508

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 4 out of 5 stars

Relieved that after hours of sifting through scam sellers/looking for red flags on other sites like the ones who steer you away to pay via bank info sent by e mail and using e-commerce as any crook c... See more

Rated 5 out of 5 stars

Went to six supermarkets (my brand - Chesterfield - is not available in local tobacconists) and couldn't buy my usual cigarettes on the run up to Christmas. Cheapasmokes to the rescue! Ordered o... See more

Rated 5 out of 5 stars

The order was my first with cheapsmokes and rather late in the day. However delivery was made as stated the next day. In addition the price quoted was lower than other similar companies So a... See more

Rated 5 out of 5 stars

Quality tobacco at a reasonable price. Good variety of tobaccos. I am still experimenting with different mixes to find my ideal choice which I quite enjoy. The cut is shag cut which is fairly rough an... See more

Company details

  1. Tobacco Shop
  2. Cigar Shop
  3. Electronic Cigarette Store
  4. Tobacco Supplier
  5. Vaporizer Store

About Cheapasmokes

Written by the company


Cheapasmokes, a small family business trading on the high street and online. Retailers of tobacco products including cigarettes, cigars, hand rolling tobacco, pipe tobacco and all smoking accessories.

We stock an extensive range and aim to be the lowest price across our product range. We also aim to offer the best customer service possible, with email and phone support available.

Next day working delivery is available*.

Telephone Sales 8am to 4pm Mon/Thu and 12pm Friday.

Highest quality customer service.

*Order must be completed before 3pm Mon-Thu and 12pm on Fri. VISIT OUR SHOP SHOP CIGARETTES SHOP TOBACCO SHOP CIGARS

All our products are UK duty paid and compliant with UK Track & Trace legislation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

The order was my first with cheapsmokes…

The order was my first with cheapsmokes and rather late in the day. However delivery was made as stated the next day.

In addition the price quoted was lower than other similar companies

So a combination of low cost and delivering as promised was very much appreciated, and I will definitely be buying more cigars from you.

Thanks
Allan Tye

22 July 2025
Rated 1 out of 5 stars

Slow slow slow

Slow slow slow
Snail paced fulfillment of orders
Whether it's this company or royal mail
I have no idea
Ordered on Sunday
Still waiting to hear about my order
Did managed to find out though eventually royal mail have sent it to Chelmsford not to my actual address in Cornwall
Marvellous
Whether it was sent out correctly in the first. Place
I am still trying to find out
Four days awaiting information on items paid for is not great at all

15 May 2025
Unprompted review
Cheapasmokes logo

Reply from Cheapasmokes

Just to clarify, your order was placed on Sunday and dispatched the very next day on Monday, fully within our scheduled fulfilment times. We dispatch all orders the same day, Monday to Friday, and this one was no exception.

The delay and misrouting to Chelmsford lies entirely with Royal Mail, not ourselves. We understand how frustrating this must be, but once an order leaves us, it is in the hands of the courier. We are currently following this up with Royal Mail to understand why it has not been delivered to Cornwall as intended.

We pride ourselves on a fast and efficient dispatch process and regret that this situation—caused by the postal service—is giving a different impression.

Thank you for your patience while this is being resolved.

Cheapasmokes Team.

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