So I had a question about my account with phone savvy and within 10 mins of me sending my message Alexander called me. Well he had the most upbeat chirpiest personality I have heard over a phone in ye... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Spoke with Jake prior to signing up with an enquiry. He went above and beyond to help me. After visiting the website and signing up for a family plan. I was very impressed at how quickly and efficient... See more
Quick service....always worked no problems. Enjoyed lots more calls and contact from my loved one. When cancelling subscription, the response was fast personal,heartfelt and kind, really sweet and ma... See more
Such a great way for myself and my partner to keep in touch, Jake has been so helpful to me, I was using another well known service before Phone Savvy & it was costing me double at least!! Brilliant s... See more
Company details
Written by the company
We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk
Contact info
197-201 Manchester Road, WA14 5NU, Altrincham, United Kingdom
- 0161 706 0656
- info@freedomtelephony.co.uk
- cheap-prison-calls.co.uk
4.9
Excellent
214 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I use it literally everyday to make…
I use it literally everyday to make calls cheaper for my partner in prison I’ve never had an issue with it and as I said is so much cheaper then mobile rates
14 July 2024
Unprompted review
Great service makes calls a lot cheaper…
Great service makes calls a lot cheaper and longer for me and my parner happy with phonesavvy
1 March 2024
Unprompted review
Fantastic
Brilliant service and excellent on the phone, staff are so helpful and polite. Id be in trouble without phonesavvy makes me and my parter so grateful we can stay in contact. Highly recommend.
17 June 2024
Unprompted review
100% Recommend (:
Amazing customer service support every time I’ve needed to speak to them! Never had any issues with the service either since I have been using & the calls connect straight to my mobile number also made sure my line wasn’t disconnected due to not being able to pay on time one month! Would recommend them to anyone who needs to stay in contact with a loved one or friend it’s also cheaper for them to call using this service as well (: This has saved me & my partner so much money keeping in touch!
15 June 2024
Unprompted review
It's and amazing service
It's and amazing service, my partner uses it everyday it makes call making for him much cheaper and he can spend a lot more time speaking to his daughter.
I heard of the service but didn't know to much about it, I just signed up and we have not looked back since. If you talk to someone in prison regularly this is the best way of making your calls cheaper and lasting longer.
12 June 2024
Unprompted review
Great customer service
Great customer service, very helpful. Clear phone calls. Cheap phone call rates making it easier for my partner to ring me from jail so that he gets longer with his phone credit. Would recommend phone savvy.
6 June 2024
Unprompted review
My thoughts
I’m happy with the service that has been provided. I have found this company to be upfront, genuine and a coast effective option. Genuinely good service no complaints👍
1 June 2024
Unprompted review
Hiya I’ve had a really good experience…
Hiya I’ve had a really good experience with savy phone it’s a lot easier and cheaper for the loved ones also can have longer calls I recommend it
22 May 2024
Unprompted review
Phone savvy is so reliable and helps…
Phone savvy is so reliable and helps out so much financially so my partner is always able to contact me and tge children
17 May 2024
Unprompted review
PHONE SAVVY hidden fees
PHONE SAVVY hidden fees ! not unlimited minutes when you pay really is disgusting my partner can’t ring me now and it’s not even been a month since I purchased only been 2 weeks ! 1000% wouldn’t recommend using it
16 May 2024
Unprompted review
Reply from PhoneSavvy.uk (Cheap prison calls)
Hi,
Thank you for leaving your review. We do appreciate the feedback both good and bad.
In your instance, we have checked and we can see that on the product page you signed up with, it does state that a fair usage of 3000 minutes applies. I'm sorry if this has caused frustration or confusion. 95% of our customers use fewer minutes than this so we appreciate that some customers, like yourself, can use much more than the fair allowance we provide.
To resolve this, we've tried calling you, texting you, and e-mailing you, but we've not heard back from you over the last week.
As you can see from our excellent reviews, we do try to go the extra mile for our customers where possible. We're still eager to help you with this so please feel free to reach out to us on 0161 7060656.
Take care and all the best,
Rachel
I give 5 star it’s been so much easier…
I give 5 star it’s been so much easier and better and I will be continuing with this until further notice
12 May 2024
Unprompted review
The service is brilliant and they are…
The service is brilliant and they are always willing to help if you let them know I've been using the service for over a year and it never let me down
9 May 2024
Unprompted review
Great service
Been with this company since February very quick set up no problems atall also spoke with Alexander today who was great to get direct debit date changed for me very friendly and professional company would definitely recommend
9 May 2024
Unprompted review
Couldn’t recommend this company enough
Couldn’t recommend this company enough. Was spending ridiculous amounts of money with another landline company which also resulted in less call time with my partner when I was introduced to this company the experience completely changed for the better for both of us.
If you haven’t yet registered for savvy phone, I highly recommend you do now.
4 May 2024
Unprompted review
Have been using phone savvy for 1 month…
Have been using phone savvy for 1 month now as my partner has been away it’s helped loads a 45min call would normally cost £15 now only cost around £3.20 I’ve just had our little boy 3 weeks ago and it’s been awful not having my partner here so phone calls is all we have atm it’s been an absolute life saver !
3 May 2024
Unprompted review
Amazing Service
Amazing Service. Saves you so much money ! Very friendly customer service , very affordable price for a month would definitely recommend!!
26 April 2024
Unprompted review
Really good customer service fast and…
Really good customer service fast and reliable would definitely recommend using this service
Fast response if any problems
Cheap and affordable too
25 April 2024
Unprompted review
Best service
I have never had any issues it has always been great and easy for my friends to call me. It is dry easy to set up and is very cheap.
23 April 2024
Unprompted review
One word amazing
Great customer service so helpful and polite and willing to go the extra mile to help you stay in contact with your love ones, would recommend them to everyone.
22 April 2024
Unprompted review
A brilliant service
A brilliant service and it means my partner Leanne can phone me everyday at little cost to herself
I strongly recommend that everyone who has a loved one who is in prison signs up to this service
22 April 2024
Unprompted review
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