Chatters Hair Salon - Skyview Reviews 559

TrustScore 4.5 out of 5

4.7

13658 137 Avenue NorthWest, Skyview, T5L 5G6 Edmonton, AB, CA


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Rated 5 out of 5 stars

All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints... See more

Company replied

Rated 5 out of 5 stars

Star is extremely knowledgeable about hair types and what the best style would be for me. She was fun to chat with and was patient & kind with my daughter for her cut as well.

Company replied

Rated 5 out of 5 stars

Lisa is an exceptional stylist who takes great care to ensure every detail is perfect. Her work is flawless—I leave feeling amazing and unlike past experiences with other stylists I never need to touc... See more

Company replied

Rated 5 out of 5 stars

What can I say about Lisa? She always has my back. Does an amazing job of my hair, and always comes with excellent recommendations. She knows when I’m skeptical and assures me she has my best interes... See more

Company replied


Company details

  1. Hair Salon
  2. Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 13658 137 Avenue NorthWest, Skyview, T5L 5G6, Edmonton, AB, Canada

  • +1 780-476-7211

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great Experience

Star is extremely knowledgeable about hair types and what the best style would be for me. She was fun to chat with and was patient & kind with my daughter for her cut as well.

15 October 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're happy to hear that you found Star knowledgeable and fun! We appreciate your kind words regarding the patience shown to your daughter. Thank you for your positive feedback!

Rated 1 out of 5 stars

This was one of the worst experiences…

This was one of the worst experiences ever!!
I did my due diligence and read all the reviews on this red seal journeyman hairstylist … Star. Which gave me the confidence that she knew what she was doing and that I could trust her with my hair. I have very fine, fragile hair and I have been loosing lots, which leaves me feeling less confident already.
I walked out of Chatters with my head down cause I had a ball on my head, she cut my bangs that I have been growing out to my temple on the right side … complimented with many chopped layers around my face. The left side she did something different… I still can’t figure it out, finished it off with some wings around the base. Blew me dry with a round brush and hey you’re on your way. I feel so embarrassed to leave my house. I paid … and straight home, to cry and hate on myself some more. I know it is only hair and it will grow back but honestly now I need to go see a real stylist and pay again to have my hair cut into something that resembles a style. This “STAR” is not a good stylist at all and honestly if you read this please go some where else. Hopefully this saves at least one person from feeling the way I do.

UPDATE…… they said Manager would call …. Well I still have not received a call. Curious if this is just something they post on all the negative reviews? Well I am still very upset!!!
No response makes me even more upset!!!

9 October 2025
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Reply from Chatters Hair Salon - Skyview

We're very sorry to hear about your experience. It sounds like you're feeling upset the haircut you received, especially given your hair concerns. We appreciate you bringing this to our attention, and our manager will contact you by phone. Thank you again.

Rated 4 out of 5 stars

I really liked my hairdresser

I really liked my hairdresser. She did a great job cutting and styling my hair.

11 October 2025
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Reply from Chatters Hair Salon - Skyview

We're glad you enjoyed your haircut and styling! We appreciate you taking the time to share your positive experience with Lita !!

Rated 5 out of 5 stars

L. Mills, dedicated customer.

Always a fantastic job with my hair, with Lisa. I ‘d give 10 stars if it were an option. You make me feel beautiful . Thanks so much!

11 October 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you consistently have a fantastic experience! It's wonderful to know that Lisa makes you feel beautiful. Thanks so much for your amazing feedback!

Rated 5 out of 5 stars

Lita was amazing

Lita was amazing! Definitely recommend her to anyone!

11 October 2025
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Reply from Chatters Hair Salon - Skyview

happy to hear that you had such a wonderful experience! Thank you for recommending Lita to others; we appreciate it.

Rated 5 out of 5 stars

Stylist was interested in what I…was looking for

Stylist was interested in what I wanted! Plus,, she was most pleasant!
I got the haircut I wanted!!! And pleased !!!!

10 October 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear that Ciara was attentive to your preferences and that you are pleased with your haircut! Thank you for your positive feedback!

Rated 5 out of 5 stars

Great cut for curly hair

Everyone was very friendly and Lisa did a great job cutting my curly hair. She knew exactly what to do to give me the shape I needed!

8 October 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that everyone was friendly, and we appreciate your kind words regarding the excellent curly hair shaping. Thank you for your positive feedback!

Rated 5 out of 5 stars

Hair Cut

I had Received a cut from Stylist Ciara, and she gave me what I asked for.

27 September 2025
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Reply from Chatters Hair Salon - Skyview

We're glad you received the haircut you wanted. We appreciate you taking the time to leave us this positive feedback regarding your experience.

Rated 5 out of 5 stars

Stylist was very helpful with the style…

Stylist was very helpful with the style I was looking for. Not pushy on product.

8 October 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear that the stylist was very helpful and not pushy while assisting you with your desired style. We appreciate your feedback!

Rated 5 out of 5 stars

Lisa is friendly and very knowledgeable…

Lisa is friendly and very knowledgeable of providing me with the best hair style. Thank you Lisa

8 October 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're happy to hear that you enjoyed your experience! It's great to know that you found Lisa friendly and knowledgeable. Thank you for your positive feed back.

Rated 5 out of 5 stars

Amazing service!

Quite literally the best hairstylist I have ever been to. Star is incredibly passionate about her craft and it shows. I love my hair once again.

8 October 2025
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Reply from Chatters Hair Salon - Skyview

happy to hear that you love your hair! It's wonderful knowing Stars passion for hairstyling shines through, creating a positive experience for you. Thanks for your kind words!

Rated 5 out of 5 stars

Lisa did an amazing job on my hair

Lisa did an amazing job on my hair! I have been to her a few times and will definitely be back. She was very friendly and easy to talk to.

30 September 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you had such a wonderful experience and that you will be back. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

First time for eyebrow wax and tint

First time for eyebrow wax and tint. She asked lots of questions and did what I wanted. I will return!! Thank you Lisa!

30 September 2025
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Reply from Chatters Hair Salon - Skyview

We're happy to hear that you enjoyed your first eyebrow wax and tint! We appreciate your kind words and are so glad we met your expectations. We look forward to seeing you again!

Rated 4 out of 5 stars

The hairstylist was very attentive and…

The hairstylist was very attentive and she didn't talk non stop and ask intrusive inane questions.

27 September 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're happy to hear that you appreciated the attentive service and comfortable atmosphere Ciara provided. Thank you for your positive feedback; we value your time!

Rated 5 out of 5 stars

Always 5 Stars for Star!

27 September 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We are so happy to hear that you consistently have a 5-star experience with us! We appreciate your continued support and feedback.

Rated 5 out of 5 stars

Lisa is awesome

Lisa is awesome

16 September 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

Thank you for taking the time to review your appointment with Lisa! We look forward to seeing you again!

Rated 5 out of 5 stars

Lobna was absolutely amazing

Lobna was absolutely amazing, the first time I went she gave me the perfect hair cut and this time she gave me the perfect highlights and color. She will definitely be my stylist from now on. Cheers , Donna

18 September 2025
Chatters Hair Salon - Skyview logo

Reply from Chatters Hair Salon - Skyview

We're so happy to hear that you've had such wonderful experiences! It's great to know you love your haircuts, highlights, and color. We appreciate you choosing us and look forward to seeing you again.

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