Kyle was wonderful! Excellent experience. Both he and the salon manager were super helpful, kind and professional. I had a haircut today that made me feel fresh and lighter. He did exactly what... See more
Company replied
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I have not been to a hair salon since I was a teenager. Tried an at home hair cut and lost all confidence :( I knew I needed professional help at that point and booked was able to book a next day appo... See more
Company replied
Roxy is amazing , she listens she’s personable she’s great with customers . Listened to my concerns regarding my hairand proposed ideas to fix it ! Just wonderful plus my mom is always happy with... See more
Company replied
I came in for a full set of highlights and cut! My stylist was Roxy and she was absolutely fantastic. I have been getting my hair professionally done for years and I truly can say Roxy is incredible.... See more
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Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1644 Hillside Avenue, #38, V8T 2C5, Victoria, BC, Canada
- +1 250-592-1444
4.7
Excellent
316 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went to Chatter Hair Salon today and…
I went to Chatter Hair Salon today and the hairdresser, Megan, asked what I wanted to do with my hair. I told her I wanted a long layered cut and even showed her a picture. After she finished, I asked if it was layered because it honestly just looked like a straight cut to me. She said it was, but that it only looked different because my hair is longer than the one in the picture.
I’m not totally happy with it since it doesn’t really look layered like I wanted.
5 April 2026
Unprompted review
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're happy you had a great experience and an excellent haircut! We appreciate you taking the time to leave us such positive feedback.
Liv is great and very friendly!
12 October 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're happy to hear that you had a positive experience with our team member! We appreciate your feedback and time.
Kelly was great and followed my…
Kelly was great and followed my instructions to the letter. Nice conversationalist.
11 October 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're happy to hear that you had a positive experience and that your instructions were followed carefully. We appreciate your feedback and time.
Mary is always great
10 October 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're glad you had a wonderful experience. Thank you for taking the time to share your positive feedback with us.
Excellent service
Excellent service. Friendly and knowledgeable staff. LOVE my haircut. I'll be back.
9 October 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're happy to hear you received excellent service from our friendly and knowledgeable staff! We're also glad you love your haircut and will be back.
Fabulous experience
Chelsea did an incredible job with my hair! She was kind and friendly and easy to talk to as well! Will definitely return in the future!
9 October 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're happy to hear that you had an incredible experience! It's wonderful that you felt comfortable and enjoyed your time. We appreciate your positive feedback and look forward to seeing you again!
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're so happy to hear that you had such a wonderful experience. We appreciate your kind words and are grateful for your review!
You will be treated respectfully
Jamie is amazing and kind, staff polite and welcoming when you arrive for your appointment.
6 October 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We appreciate you sharing your experience! We're so happy to hear that you find our staff amazing, kind, polite, and welcoming upon arrival.
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're glad you enjoyed your blowout. We appreciate you taking the time to share your experience with us.
Love the Hillside Chatters!!
The staff at the hillside chatters were incredibly accommodating, taking me in for a last minute trim, and they did exactly what I needed! Thanks so much!!
2 October 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're so happy to hear that the staff were incredibly accommodating and took you in for a last minute trim, and that they did exactly what you needed! Thanks so much!
Great staff, super helpful.
I always see the same stylist here, very happy I found her actually. I have been going to this Chatters for about 4 years now to see Roxy, and she is awesome, super friendly and does a great job. Their front desk staff is also super friendly and helpful.
21 September 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're so happy to hear that you've found a stylist you love and that you appreciate our front desk staff's friendliness and helpfulness. Thank you for your wonderful feedback!
Excellent cut
Excellent cut. She listened and made good suggestions. I was very happy.
22 September 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're glad you were happy with your excellent cut! It's great to hear that our stylist listened and made helpful suggestions for you.
On time appointment at a clean salon
On time appointment at a clean salon. Roxy did her usual magic with my hair - after a less than successful visit to another salon. Always a pleasure.
29 September 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're glad you enjoyed your experience! It's wonderful to know that we could provide you with excellent service and that you were pleased with your hair. Thank you for your positive feedback!
My preferred place for hair styling
My preferred place for hair cut and coloring services. Staff are friendly and prices are reasonable.
20 September 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're so glad to be your preferred place for haircuts and coloring! We appreciate you noting our friendly staff and reasonable prices. Thanks for the positive feedback!
Kellie was very personable
Kellie was very personable, professional and did a great job on my hair. I will request to see her at my next appointment.
22 September 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're glad you enjoyed your experience! It's wonderful to hear that you found our team member to be professional and personable, and that you were happy with your hair.
Reply from Chatters Hair Salon - Hillside Shopping Centre
We appreciate your feedback. We're so sorry that you didn't have a good experience due to your health condition. We'll review this situation.
Eyebrow waxer was friendly
Eyebrow waxer was friendly, professional, not rushed, did a very good job. Thank you
19 September 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're happy to hear that you enjoyed your eyebrow waxing service. We appreciate you mentioning the friendly and professional service you received. Thank you!
Liv did exactly what I wanted
Liv did exactly what I wanted, she is very polite, and makes you feel as ease, I will certainly ask for her again.
17 September 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're happy to hear that you felt at ease and that the service met your expectations. We appreciate your intention to request the same person in the future and your positive feedback.
Roxy always does the perfect job!
13 September 2025
Reply from Chatters Hair Salon - Hillside Shopping Centre
We're so glad Roxy provides such wonderful service! Thanks for letting us know about your great experience.
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