Five Star plus !!! How amazing to come across a streamlined genuine company like this with real ethics and customer service! The whole process from making the first enquiry to job completion was sm... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic and I would definitely order from them again. I called and spoke to a lady who was so polite and helpful. I was impressed with the price and how every step of delivery I was kept informed.... See more
Company replied
I used charfleets fencing a few years ago & found them to be extremely helpful & accommodating. So when needed more panels they were the only company I wanted to use & they didn’t disappoint. Again we... See more
Company replied
Really great local company had some posts and fence panels delivered was notified every step of the delivery and delivery driver was very helpful. great service and quality product. would use again fo... See more
Company replied
Company details
Written by the company
We are a family run business based on Canvey Island, Essex. We pride ourselves on delivering the very best quality materials at trade prices to both our residential and trade customer base, throughout Essex. We are passionate about customer service and aftercare, please see our reviews on the internet and various social media platforms to evidence. Please contact the office via email or telephone with any queries, where we will be happy to help you.
Contact info
The Green Barn, Northwick Road, SS8 0PY, Canvey Island, United Kingdom
- 01268 696930
- info@charfleetsfencing.co.uk
- charfleetsfencing.co.uk
4.9
Excellent
675 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really friendly customer service even…
Really friendly customer service even when I had to change my order. Good quality panels at a great price. Great communication and delivered on time by a very helpful driver.
29 August 2025
Unprompted review
Reply from Charfleetsfencing
Hi Charles - that is really great to hear! Thank you so much for such a lovely review, it means a lot to us that our customers are happy with the service that we provide and the quality of our products. Have a lovely weekend and we hope to see you again soon | Clare @ Charfleets Fencing
Great service from placing the order to…
Great service from placing the order to the delivery of the goods. Would definitely recommend.
20 August 2025
Unprompted review
Reply from Charfleetsfencing
Hi Mr Young - Thank you so much for your kind review and that you will be recommending us. We hope to see you again soon and have a lovely day | Katy
New fence panels
Great service and delivery. (Heavy Duty pnls are well made).
18 August 2025
Unprompted review
Reply from Charfleetsfencing
Hi Simon - thank you so much for your great review, it is very much appreciated. Have a lovely evening | Adele
Great quality fence panels
Great quality fence panels, delivered to the front door. Brilliant service ⭐️⭐️⭐️⭐️
13 August 2025
Unprompted review
Reply from Charfleetsfencing
Thank you Leanne for your kind review - pleased you were happy with the service and our materials you received - Kindest Regards Clare
Great team Great service
Great team Great service ordered Monday got fencing first thing Wednesday morning, driver helped to point needed. Fantastic service superb fencing. Would highly recommend
13 August 2025
Unprompted review
Reply from Charfleetsfencing
Thank you for your review - Its great to hear from our happy customers and pleased you found your overall experience with Charfleets to be great and so pleased you were also happy with the fencing materials. Kindest Regards Clare
Very good fencing
The driver was nice on both times, asked me where I wanted them. Nothing was to much trouble. The fencing it self very good quality.
1 August 2025
Unprompted review
Reply from Charfleetsfencing
Thank you Kim for taking the time in writing a review - I will inform the driver how pleased you were with the customer service and pleased you were happy with the quality of the materials you purchased from ourselves. Kindest Regards Clare
Excellent
Very Easy Process from Information, to the Quote, then Ordering and Finally the Delivery.
All Staff were Friendly, Polite, Professional and Experinced.
1 August 2025
Unprompted review
Reply from Charfleetsfencing
Thank you Mandy, so pleased you were happy with your ordering through to delivery - I will inform our staff that you found our staff very friendly and polite. Kindest Regards, Clare
Reply from Charfleetsfencing
Thank you Mr Purches for taking the time in writing a review - so pleased you were happy with the service you received from ourselves and pleased you will be using our services in the future. Kindest Regards, Clare
Excellent service
Very helpful over the phone and friendly, same for the delivery driver, very good quality and price, will use again.
29 July 2025
Unprompted review
Reply from Charfleetsfencing
We are so pleased to hear that you are happy with the service you have received, we will pass across your feedback to the rest of our team and thank you so much for your review. Have a great afternoon | Katy
Just needed one replacement 6x5 panel
Just needed one replacement 6x5 panel
Ordered and free delivery in 5 days
Driver helped me drop new panel in position too
31 July 2025
Unprompted review
Reply from Charfleetsfencing
Thank you Mr Johnson for your great review, I am pleased to hear that you had a good service and were pleased with your materials and delivery. Have a lovely day | Katy @ Charfleets Fencing
CUSTOMER SERVICE FIRST CLASS
CUSTOMER SERVICE FIRST CLASS, DELIVRY ON TIME WITH HELPFULL DRIVERS
28 July 2025
Unprompted review
Reply from Charfleetsfencing
Thanks so much Marc for your kind review - so pleased you were happy with the customer service you received from ourselves - have a lovely day - Kindest Regards, Clare
Fantastic company
Fantastic company
First class in all respects
Great choice of quality products
Great advice and service
Great delivery on time and very helpful
Great communication with time slot for delivery
Highly recommended
23 July 2025
Unprompted review
Reply from Charfleetsfencing
Thank you so much Mr Beamish for your great review, we really appreciate it! Have a lovely evening from Adele @ Charfleets Fencing
Fence panels
I ordered 4x3'x6' & 3 5'x6' fence panels which were delivered on the day specified. Quality of the panels was good.
21 July 2025
Unprompted review
Reply from Charfleetsfencing
Thank you for your 5 star review, it is very much appreciated and pleased you were happy with the quality of the fence panels you received. Kindest Regards, Clare
Very pleasant purchase experience
Very pleasant and smooth purchase with Charfleet Fencing. Offers fencing material price and delivery at reasonable price.
22 July 2025
Unprompted review
Reply from Charfleetsfencing
Thank you Nitin for your kind review, so pleased you found the ordering to be smooth sailing and glad you were happy with the service you received from ourselves. Kindest Regards, Adele
Efficient and professional
I ordered online which was easy. The pricing was very reasonable compared to other companies. I recieved several emails confirming the order, time and date of delivery. A phone call to let me know they would be delivering soon. I'd left a side gate open so that the fence panel could be left in a secure place and the friendly delivery guy showed initiative and was placing it behind the gate when I finally arrived at the door. All very efficient and professional. I would highly recommend and will definitely be using them again
16 July 2025
Unprompted review
Reply from Charfleetsfencing
Thank you Michele for taking the time in writing a review and so pleased you were happy with the materials and the customer service you received from Charfleets Fencing - Kindest Regards, Clare
1st class heavy duty fence panels
I ordered 13no 6x3 feather edge panels over the phone, a very pleasant, helpful Lady sorted out my order to Be delivered to Chipping Ongar, delivery price was very reasonable as were the panels. On arrival the panels were unloaded by a very nice young guy, who you could tell had pride in the company. Panels now fitted 5*
18 July 2025
Unprompted review
Reply from Charfleetsfencing
Thank you Susan for your very kind review - so pleased you found our services and materials to be 5 stars - I will inform our staff k now of another very satisfied customer - have a lovely day - Kindest Regards Clare
Great service from start to finish
Great service from start to finish, website was easy to navigate. Left a message for delivery instructions on the website and was followed to the letter. The fence panels are very strong and well built Would highly recommend. Thank you
11 July 2025
Unprompted review
Reply from Charfleetsfencing
Good Afternoon Mr Harvey - it is really lovely to hear that you have been so pleased with our products and service, thanks so much for taking the time to write us a review, it is really appreciated. Have a good evening | Katy
Great Company and high quality materials
Placed a website order and was easy to use - high quality fence panels and posts - prompt on time service - staff very helpful and delivery driver very friendly - overall experience very good and will definitely recommend and use again .
15 July 2025
Unprompted review
Reply from Charfleetsfencing
Hi Paul - thank you so much for your kind review, that is really great to hear. I will make sure to send across your feedback to our driver and team. Thanks again and we hope to see you soon | Katy
Great service-- promp delivery---…
Great service-- promp delivery--- friendly driver
3 July 2025
Unprompted review
Reply from Charfleetsfencing
Hi Martin, thank you for your lovely review. I will pass your kind review onto the rest of the team. Have a lovely day!
Kind regards
Laura | Charfleets Fencing
Excellent and very professional ⁰
Used Charfleets fencing for the first time and am very impressed with their high level of service and quality of materials. Website easy to navigate at very competitive prices. Order was followed up with a courtesy call to confirm approx delivery. The delivery driver was very friendly and helpful. I will definitely use them again.
30 June 2025
Unprompted review
Reply from Charfleetsfencing
Hi Andrew, we are so pleased that you are happy with the service that we have provided and the quality of our materials. I will pass your review onto the rest of team. Thank you so much for your lovely review. We hope to see you again soon.
Kind regards
Katy | Charfleets fencing
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