Chanteluxe Reviews 63

TrustScore 3.5 out of 5

3.3

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are impressed with the product, often finding the dresses to be true to size, flattering, and of good quality, sometimes even exceeding expectations. People frequently mention the elegant design, impeccable cut, and comfortable fit of the garments, noting that they look even better in person than in photos. However, some people were dissatisfied with the product and quality, stating that the dresses received were not as advertised, with cheap fabric and poor detailing. There are also mentions of issues with orders and delivery, with some customers reporting that their "portal" for tracking doesn't work and concerns about product labeling or origin. Additionally, some reviewers were not happy with the website experience.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the dresses for their perfect... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the dresses, highlighting the perfect fit,... See more

Order

People report ambiguous experiences with order. Some customers mention placing an order for the first time... See more

Delivery service

Consumers find the delivery service to be ambiguous. While some reviewers praise the fast shipping and... See more

Website

Reviewers express strong dissatisfaction with the website. Many report that the "portal" does not work,... See more

Based on these reviews

Rated 4 out of 5 stars

Bought this dress for a summer gala in Paris.It fit perfectly and looked even better than in the photos.

Rated 5 out of 5 stars

I found Chanteluxe on Instagram and placed an order for the first time. The whole process was smooth and the dress was even better than expected.

Rated 5 out of 5 stars

I bought the Isadora dress and I’m genuinely impressed with the fabric and fit. The shipping was fast and the packaging felt premium. I’ll definitely order again.



Contact info

3.3

Average

TrustScore 3.5 out of 5

63 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam!!

Scam!!! I never received the dress and didn’t receive the money back either! All the positive comments here seem fake

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Total scam!

Total scam!! I never received the dress and they have yet to refund the money. It has been over three months since I ordered and they keep telling me to be patient.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

The order has not been shipped for over a month.

I haven’t received my order, and it’s been over a month. Despite sending multiple emails requesting a refund, they keep making excuses instead of resolving the issue. I hope I will at least get my refund. Do not buy from this website.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM! I would give them a 0 if I could. The look like if I’d bought them in the cheapest costume shop… horrible fabrics I actually thought it was a joke… their customers service never came back to me even thought I provided pictures of what I ordered on their website vs what I received.. I’ve been chasing for 6 months and nothing

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Feels

The fabric and details are beyond what I expected. I felt elegant and confident at a Paris gala.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Bought this dress for a wedding in Athens. It fits perfectly and was so comfortable all day. Highly
recommend!

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Very bad quality dress, not at all like the pictures. They refuse to return money when you want to return the product.

28 July 2025
Unprompted review
Rated 1 out of 5 stars

I cannot believe they made me pay €80…

I cannot believe they made me pay €80 for a dress of a such a poor quality that it should be worth €10 maximum. Of course they discount the dresses so that you cannot return them afterwards, basically a scam!

5 August 2025
Unprompted review

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