C.Gars Ltd Reviews 29,542

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,764 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's expertise and helpfulness in guiding them through product choices. The quality of the products, particularly the cigars, is frequently commended, with many noting their freshness and excellent condition upon arrival. Reviewers also appreciate the fast and reliable delivery service, often mentioning the careful packaging that ensures items arrive safely and humidified. The website's ease of use and the overall smooth ordering process contribute to a highly positive shopping experience. However, some customers also noted that not all cigars have reviews, making it a gamble for those unfamiliar with certain types. A few other people also felt that the smoking experience of some cigars was rough or that the size was not to their preference.

What people talk about most

Product

Customers consistently note positive experiences with product quality, selection, and value, often... See more

Service

Reviewers consistently highlight positive aspects of service, with many praising the excellent and reliable... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of products,... See more

Order

Consumers find the ordering process to be a positive experience, often describing it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I simply love superb Cgars! They make shopping online a breeze, great at delivering and packing whatever you order and while they stock a great range of Cuban and New World cigars, their exclusives a... See more

Company replied

Rated 5 out of 5 stars

A great company that prides itself on being a go-to for all your tobacco needs, from cigars to pipe tobacco. Been an avid customer for many years and always look at their "New In" page every morning... See more

Company replied

Rated 5 out of 5 stars

Been coming here for years. Love the website, so easy to find what I fancy each time I visit with great filters and competitive prices. Service is exceptional with expert opinion and extra goodi... See more

Company replied

Rated 5 out of 5 stars

Been shopping for some tobacco flavouring sprays, found the widest range being in stock only here. Prompt dispatch, order was nicely packed, with a couple sweets as a lovely bonus, little things that... See more

Company replied


Company details

  1. Cigar Shop
  2. Alcohol Store
  3. Tobacco Shop
  4. Tobacco Supplier

Information provided by various external sources

We do, without question, have the largest range of cigars and accessories in the UK, that I am fairly certain of. Prices: Our prices are very competitive and we like to think of ourselves as the 'Asda' of the cigar business. However, we will always guarantee to price match any bonafide cigar specialist in the UK and we will not be undersold! Best Service! Best Quality! Best Value!


Contact info

4.9

Excellent

TrustScore 5 out of 5

30K reviews

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Asks customers to review

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4.9

All reviews

(29,542)

3,471 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always reliable

Never had any problems, always fast delivery.

17 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your positive feedback! We are glad you are happy.

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Always 1st class service and speedy…

Always 1st class service and speedy delivery. Never had an issue with cigars i have bought from them, and i have spent a small fortune with them over the years. Mitchell and his team always look after their customers.

9 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We truly appreciate your wonderful review! We're so pleased to hear about your consistent first-class service and speedy delivery. We value your continued loyalty.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

excellent service

excellent service, delivered in perfect condition and earlier than expected.
Strongly recommend this seller.

16 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We truly appreciate your wonderful review! We are so pleased to hear you received excellent service and your order arrived in perfect condition.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Great service as always fast delivery…

Great service as always fast delivery great cigar selection 10/10 👍

9 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your feedback! We're so pleased you're happy with our service, fast delivery, and cigar selection.

Kind Regards
Louise - C Gars Ltd

Rated 5 out of 5 stars

Good selection

Good selection , good prices , fadt delivery , first class.

9 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We're so glad you enjoyed our selection, prices, and fast delivery! Thank you for your kind words.

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

would definitely recommend

good selection of Cigars and my order was painless to place and fast delivery. no complaints and would recomend.

9 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Hi Mark

We are delighted to hear you are impressed with our selection and found ordering and delivery painless. We appreciate your recommendation!

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Quick turnaround getting the product…

Quick turnaround getting the product too my address and quality product aswell!

16 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Hi Will

We're so glad you were impressed with our fast turnaround and pleased with your purchase. Thank you for your wonderful feedback!

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Always a pleasure to deal with this…

Always a pleasure to deal with this company. Always helpful, website easy to navigate and order from. Lots of items to choose from and very fast delivery.

20 October 2025
C.Gars Ltd logo

Reply from C.Gars Ltd

Hi Michele

We are so pleased to hear you always have a positive experience with us! We appreciate your kind words about our website and fast delivery.

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Excellent service

Excellent service, very fresh and well kept cigars. Delivered 2 days after order placed. Thank you all at Cgars for a professional, reliable service

15 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Hi Anthony

We are so pleased to hear you received excellent service and fresh, well-kept cigars. We appreciate your kind words about our professional and reliable service!

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Thankyou

6 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Hi Suzie

We're so glad you enjoyed our service. Thank you for your kind words!

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Great company

Great company, fast dispatch, well packaged goods

8 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

We appreciate your 5* review. We're glad you had a positive experience.

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, quick delivery and nicely packaged.

7 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Hi Tom

We're so pleased you found our website easy to navigate, and was impressed with our quick delivery, and packaging. Thank you for your review!

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Fantastic Customer service and care…

Fantastic Customer service and care from Hayley Hooker, because of the easy conversation and support this will continue me coming back and back to C.Gars.

22 June 2026
Unprompted review
C.Gars Ltd logo

Reply from C.Gars Ltd

Hi Jay

Thank you for the lovely review. Happy to have been able to help you! We truly appreciate your kind words and look forward to your continued custom.

Kind Regards
Hayley - C Gars Ltd

Rated 5 out of 5 stars

Very good thanks

Very good thanks

15 June 2026
C.Gars Ltd logo

Reply from C.Gars Ltd

Hi Muhammet

Thank you for the lovely review. We are delighted to hear you are happy with our service.

Kind Regards
Hayley - C Gars Ltd

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