CETA Composite Decking Reviews 220

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, often describing them as solid, professional, and easy to use. Many people also highlight the excellent service, noting the clear and informative website, straightforward ordering process, and helpful staff. The delivery service is frequently commended for its speed, efficiency, and the courtesy of the drivers, with many orders arriving ahead of schedule. However, some customers also noted issues with product samples not being received. A few other people also felt that the product's color changed significantly over a short period, despite samples initially matching their expectations.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Quality

People report positive experiences with quality. Customers are extremely satisfied with the quality of... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and... See more

Order

Reviewers mention positive feedback about their orders. Customers found the ordering process straightforward... See more

Based on these reviews

Rated 5 out of 5 stars

Accurate description of products with prompt delivery of samples meaning I could order required boards with confidence.placed order and again delivered as promised within stated time frame . Very hap... See more

Rated 5 out of 5 stars

Ordered sample packs composite decking and joists quick delivery no hassling you with Emails after order to see if you going to order. Ordered boards and joists delivered within 4 days of order no... See more

Rated 5 out of 5 stars

Excellent service always deliver on time, I've used this company many times now and have always been very happy with the products. Will definitely be using on my next project

Rated 5 out of 5 stars

I bought aluminium framing for my deck. It's a great product, easy to use, solid, practical and shouldn't rot. I phones for assistance, they were really helpful. Delivery was quick and complete.


Company details

  1. Garden Building Supplier
  2. Construction Material Wholesaler

Written by the company

We Are CETA Composite Decking We believe that your garden is a place of relaxation & inspiration At CETA we are offering exclusive and high-quality designed landscaping choices to make into life your creative ideas. Our product range varies to your preferences, and we do our best to meet your requirements. ​ Our composite decking is water resistant and long life that saves your time on revarnishing, repairing or re-sealing. It is very important factor when the sun comes out. Sensibly designed traction grooves of a decking material are suitable to different style gardens that prevents slippering compared to timber. ​ The combination of aluminum substructure system and adjustable plastic pedestals are designed for all weather conditions and long durability. This is made to reach sturdy and rapid installation no matter how complex the project is. The pedestals we use provide drainage system with long persistence and carrying capacity of 1000 kg. ​ By upgrading your garden you can also find retractable awning as a good solution to protect yourself from weather changing conditions. Particularly, it provides cooling shade by soaking up the sun in hotter days and becomes a shelter under the rainy ones. Controlled by remote or smart device this makes it easy to use. We offer fabric and cassette style awnings taking into consideration your personal preferences and garden design. ​ Our strategy is to establish the price to make our product reasonably - priced yet high - quality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent Quality Product with Outstanding Customer Service

I recently purchased the Premium Series composite cladding and decking from Ceta Composite for my garden office project, and I am extremely pleased with my overall experience.

From the moment I started looking into options, Ceta Composite stood out for both quality and value. The product itself is excellent — the finish is modern and clean, and it has completely transformed the look of my garden office. It feels very durable and well-manufactured, giving me confidence that it will last for many years with minimal maintenance.

The ordering process was straightforward, and delivery was smooth and reliable. Everything arrived on time and in perfect condition, which made the installation process much easier and stress-free.

In terms of price, I found Ceta Composite to be very competitive compared to other suppliers I considered. Given the quality of the materials, it offers fantastic value for money.

What really made the experience stand out, however, was the customer service. The staff were incredibly helpful, knowledgeable, and responsive throughout. They took the time to answer all my questions and provided useful guidance to ensure I selected the right products for my project.

Overall, I would highly recommend Ceta Composite to anyone considering composite decking or cladding. High-quality products, great value, reliable delivery, and excellent customer service — a combination that’s hard to beat.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

After sales care is second to none.

I contacted the company relating to an issue I had. Cengiz replied on the same day and immediately set about resolving it. I was more than happy with the outcome. After care service like this is virtually unheard of nowadays. I'd absolutely recommend Ceta Composite Decking.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Samples

This is the only company that would send me a sample of the aluminium deck frame. The sample arrived in quick time, and because of this I will be working out my requirements and placing an order.

27 January 2026
Rated 5 out of 5 stars

Nice to meet with Ceta

Nice to meet with Ceta, Guys was really helpful on the showroom visit, I have been advised for the installation, also quantities been calculated there with proffesionals. All been ordered, and delivered.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Efficient Service from Ceta

Professional and Efficient Service from Ceta

Our experience with Ceta has been excellent from start to finish. The company’s website was clear, informative, and easy to navigate, which made the ordering process straightforward.

Delivery was initially scheduled within a week but arrived ahead of time, which was a welcome surprise. The delivery driver contacted us prior to arrival and was both courteous and helpful. Despite the challenges of accessing our narrow road during a busy time of day, the driver managed the offloading efficiently and without causing any disruption to traffic.

We are extremely satisfied with the quality of the cladding we received and would not hesitate to recommend Ceta to others. A reliable and professional service throughout.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs!

Avoid this company at all costs!

I placed a £3,000 order for their “Premium Cladding in colour SILVER,” which is shown on their website as a beige/cream shade. To be sure, I even ordered a sample beforehand, and it matched perfectly—so we went ahead with the full order.

Once installed, I was thrilled. The cladding was exactly the colour I wanted, and we even painted our fence and bought garden accessories to match. But within just a few months, the colour had faded drastically—from beige to a dull blue-grey. This was the exact opposite of what we wanted. If we’d wanted grey cladding, we would have bought it.

When I contacted the company, I initially received no response. After months of chasing, they finally replied, brushing it off with “some degree of fading is normal.” Since then, they have completely ignored my emails—even when I referenced the warranty on their own website, which claims the colour should last 10–15 years. Ours lasted three months.

There has been zero accountability or customer support. We are now pursuing legal action because we feel we’ve been misled and scammed. I understand minor fading is normal, but a complete colour change is unacceptable.

Save yourself the stress, money, and disappointment—buy your cladding elsewhere.

25 September 2025
Unprompted review
CETA Composite Decking logo

Reply from CETA Composite Decking

Hi Dear Stephen,

Thank you for taking the time to share your experience. While we're sorry to hear that you're disappointed, we do appreciate the feedback.

Our Premium composite Cladding is manufactured using a blend of wood and recycled plastic, and is made from 100% recycled materials. As noted on our website, this composition can lead to some colour fading in areas exposed to sunlight, particularly during the initial few months as the boards naturally settle. This is a normal and expected with decking products that include timber. Due to this material, expansion and contraction is also a possibility as the temperature fluctuates.

Again, we're sorry to hear about these issues as well as you dissatisfaction with the customer service you received. If you’d like to discuss this further, please don’t hesitate to contact our customer support team directly.

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