Cestrian Watches Reviews 

272
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality, stunning watch dials, and impressive technical specifications that easily rival much more expensive luxury brands available on the market today. People also love the incredible value for money and the remarkably fast delivery service that gets beautiful timepieces safely to their doorstep in almost no time. However, some reviewers were not happy with minor quality control oversights affecting a small number of delivered items. A few customers noticed specific flaws such as small scratches on the metal casing, unpolished edges, or loose bezels that required careful inspection.

What people talk about most

Product

Users describe satisfaction with the product, frequently highlighting the attractive dials, solid build... See more

Quality

Clients share high satisfaction regarding the impressive build quality and exceptional value offered by these... See more

Value for money

Customers expressed strong satisfaction regarding the exceptional value for money and affordable prices... See more

Price

Reviewers mention positive feedback about price, emphasizing that the exceptional quality and specifications... See more

Delivery service

Consumers express great satisfaction with the delivery service, frequently highlighting next-day arrivals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Watches look very Good and are very well made, I would buy another cestrian watch as they are excellent value for money, very fast next day delivery Didn't actually talk to anyone but my email was a... See more

Rated 5 out of 5 stars

I'd been looking at this watch brand over a few months and was very impressed with their watch specification for the price point. That been said I chose their Master Series V3 with green dial. To... See more

Company replied

Rated 5 out of 5 stars

Superb timepiece at an exceptional price. Bought as a gift, I was amazed at the feel/quality of the watch compared to many other more expensive brands I own. I will be buying one for myself now!... See more

Company replied

Rated 5 out of 5 stars

£160 for a watch with all the specifications of a watch 3x the price. 300m WR, sapphire, ceramic bezel. Absolutely fantastic value👍 Ordered from Cestrian Amazon site. Delivered within 12 hours 👌

Company replied


Company details

  1. Watch Manufacturer

Written by the company

Redefining automatic watches at an affordable price. 🛡Proudly designed in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

272 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(272)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic product and ridiculously good…

Fantastic product and ridiculously good value. Great service too

2 April 2026
Cestrian Watches logo

Reply from Cestrian Watches

Thanks for taking the time to share this.

Really pleased to hear you’re happy with the product and value, and that the service landed well too.

Best,
Ryan, Cestrian

Rated 5 out of 5 stars

Cestrian Ocean Series

Great looking watch, really good quality and value for the money. Came with nice bracelet and rubber strap .
Overall a very happy customer 🤓👍🏻

7 April 2026
Cestrian Watches logo

Reply from Cestrian Watches

Thanks for sharing Christopher.

Really pleased to hear you’re enjoying the Ocean Series.

Best,
Ryan, Cestrian

Rated 5 out of 5 stars

Excellent service

Needed to make a change to my order and Chet was very helpful. Watch is beautiful & really good value for an NH34 movement.

7 April 2026
Cestrian Watches logo

Reply from Cestrian Watches

Thanks Lionel. Really glad Chet could help you get things sorted on the order, and great to hear you’re enjoying the watch.

Best,
Ryan, Cestrian

Rated 5 out of 5 stars

Lovely watch with very good…

Lovely watch with very good specifications at a phenominaly cheap price, and good customer service.

25 March 2026
Cestrian Watches logo

Reply from Cestrian Watches

Thanks for taking the time to share this Geoff

Really pleased to hear you’re enjoying the watch, especially the balance of specification, price, and service.

Appreciate the support!

Best,
Ryan, Cestrian

Rated 5 out of 5 stars

Lovely watch but I have a problem with…

Lovely watch but I have a problem with the crown thread which makes it almost impossible to screw it back in. Only had the watch a week and have to return it which is a bummer as I really rather like it thought I would add to the rev. Reached out to customer care and they were brilliant. Agreed the watch had an issue and had a brand new fully working replacement out toe the next day so 5 stars as far as I am concerned 😁😁😁

14 March 2026
Rated 5 out of 5 stars

it's beautiful and a good time keeper also!

My first experience with Cestrian watches is a positive one. One Instagram picture was all it took and I was sending money the next morning. The watch arrived from the other side of the world in about a week and I have to admit it's both beautiful and a good timekeeper.

28 February 2026
Rated 5 out of 5 stars

Extremely Impressed!

An incredible watch at an amazing price! Also, shipping was extremely fast! I am very pleased with the purchase.

23 February 2026
Rated 5 out of 5 stars

Amazing British watch microbrand

I've bought a number of Cestrian watches over the years, culminating in the latest Master Series V3, and they've all been amazing quality and value. Reliable Japanese movements and fantastic finishing make them amazing value and being a British brand tops them off nicely. Highly recommended.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Cestrian Pro Dive

Just got delivery of new pro dive cestrian you really can't beat this brand for value for money i have had a few of earlier versions and never missed a beat for this sort of price range you can't go wrong

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great improvements on the Master Series V3 (Blue Dial)

I purchased the V2 a couple of years ago. It was a great value but the design started to wear thin. When I saw the version 3, I was pretty excited. The new stick hands, no date, single baton applied indices and on the fly adjustment looked like they came up with a more symmetrical/tame but beautiful design. When I received the watch (blue dial) I felt it looked as good if not better in real life. The blue is dynamic, the indices are stark white and the orange tip on the second hand makes for a lot of interest. I went a step further and found the movement to be well regulated on my timegrapher. This watch definitely punches above the price point.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Brand!

I’ve just purchased the white dial Ocean series, and it’s a beautiful watch. I had a feeling it would be a popular choice, which was quickly confirmed when it sold out on the first day.
I already own several Cestrian watches, and the build quality continues to impress me. Their designs are fantastic, and I rarely go a week without someone commenting on how great my watch looks.
The customer service I’ve received has been exceptional too — they’ve truly got the time for you!

17 February 2026
Unprompted review
Rated 1 out of 5 stars

DISGUSTING RUDE SERVICE.

Purchased a GMT Ocean Series (new Feb 2026) on 14th Feb, watch came next day in post. Noticed straight away Bezel pip doesn't align and when turning the bezel the bezel bounces up and down loosely and rattling as if it's about to just fall off. I wrote an email Sat 15th to Cestrian but no reply. On Sunday i decided to inspect the watch under closer eye and found scratches on the side casing and hazing where the watch hasn't been finished and polished properly so i sent Cestrian another email Sun 16th and still no reply. I looked on their website and it said their hours of business Mon - Fri so i thought i'd wait till Monday morning for a reply to my emails. Still no reply to emails so i rang the number on Cestrian website and it comes up on the phone as WatchNation. The guy on the other end of the phone was rude and kept talking over me when i tried to explain the situation to him over the phone, when I mentioned to him that he didn't let me finish explaining he hung up the phone on me.

I shall go through Paypal for my refund.

Update 25/02/2026 Got a full refund as promised by the owner but i won't deal with/purchase or recommend this company again due to their awful customer services on the phone.

16 February 2026
Unprompted review
Cestrian Watches logo

Reply from Cestrian Watches

Hi David,

Thank you for updating your review.

We’re genuinely sorry this experience didn’t reflect the standards we set at Cestrian Watches.

After receiving your email, the watch was reviewed internally and we confirmed the bezel / alignment on your piece was outside acceptable tolerance. Every watch is inspected prior to dispatch, but on this occasion that alignment issue slipped through the final QC check — and that responsibility sits with us.

Once it was flagged, remaining stock was rechecked piece by piece. The replacement model that had been put aside was correctly aligned, within tolerance and passed inspection, which reassured us this wasn’t a wider batch issue — however that does not change the fact your watch should have been caught.

Regarding the case finishing, all watches arrive fully wrapped and the protective film is removed during final inspection. Following your feedback, additional pieces were inspected closely and no similar marks were identified. That said, we fully accept that the watch you received did not meet expectations.

In terms of communication, our team operates Monday to Friday and aims to respond within 24 working hours. Your emails were received over the weekend and responded to on Monday morning within that timeframe. We understand that when something isn’t right, even a short wait can feel frustrating.

With regard to the phone call, it was not intentionally terminated. You came through to the dispatch team, and standard procedure is to request order details so the matter can be escalated correctly. That said, we accept that the interaction should have felt smoother, and this has been addressed internally to ensure a consistently professional experience.

Your full refund was processed promptly via PayPal as promised, and we appreciate you acknowledging that in your update.

Cestrian Watches is built on listening and improving. When issues are identified, processes are reviewed immediately. Continuous improvement in both QC and customer experience is something we take seriously.

We’re sorry this one didn’t meet expectations and wish you all the best moving forward.

Cestrian Watches

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