While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and design of the products, highlighting the unique and stunning appearance of the Damascus steel. Many people are impressed with the build quality, attention to detail, and the overall aesthetic appeal of the watches, often describing them as works of art. Reviewers frequently commend the outstanding customer service, noting the staff's knowledge, professionalism, and passion for their products. The service is often described as exemplary, with quick responses and clear communication throughout the purchasing process, making customers feel valued and well-informed.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the watches for their unique... See more

Quality

Customers had positive experiences with quality, consistently praising the watches as a "true work of art"... See more

Staff

Reviewers express high satisfaction with the staff, particularly highlighting the founder, Rob. Customers... See more

Customer service

Clients share positive opinions on customer service. Many reviewers describe the customer service as... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Waited till World Time Uk to see the Q1 on the wrist and was very impressed not only with the watch, which wears really well, but with Rob's knowledge and vision. After the show my son convinced me to... See more

Company replied

Rated 5 out of 5 stars

Mcquaide Q1 Abyss At this price point, it genuinely doesn’t get any better. I feel like I’ve just received the buy of the century. I went for the blue face with the blue strap and it’s absolutely s... See more

Rated 5 out of 5 stars

The service I’ve received from Rob has been exemplary. I work in an industry where everyone has at least one prestige watch and we all clock who is wearing what, but steadfastly refuse to acknowledg... See more

Company replied

Rated 5 out of 5 stars

I recently received my McQuaide Q1, and I couldn’t be happier with it. The moment I opened the box, I knew this was something truly special. The Damascus steel case is absolutely stunning in perso... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rob is the best

Rob is the best. His interest in making sure his customers get what they want is very apparent.
I can’t wait to buy another watch from him. No one else makes what he does. They are all one of a kind timepieces.

3 February 2026
Unprompted review
Rated 4 out of 5 stars

The watch is very nice

The watch is very nice, but could be better if the clasp was Damascus as well as the case, as the Oceaneva Damascus watches have, I have both, the McQuaide is better but £200 dearer.
A Damascus strap would lift the watch to a must have but I suspect the cost would be prohibitive.
Customer service was excellent.

19 October 2025
Rated 5 out of 5 stars

Tudor level quality at a fraction of the cost

Mcquaide Q1 Abyss
At this price point, it genuinely doesn’t get any better. I feel like I’ve just received the buy of the century. I went for the blue face with the blue strap and it’s absolutely stunning. It wears beautifully, and I can already see this becoming my daily — it’s a proud addition to the collection.

Service was impeccable, UK delivery was lightning fast, and I had the watch in my hands within 38 hours of ordering. Quality, design, service — full marks across the board. Tudor-level quality at a fraction of the cost.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy with the overall…

Extremely happy with the overall service and quality of the watch. Communication was great and received my watch in less than a week from the UK to the US. The Damascus on these time pieces are done wonderfully. I would highly recommend Mcquaide Watches to anyone looking for a well made and high quality watch.

21 October 2025
Rated 5 out of 5 stars

They put so much attention to detail

Excellent watch for a bargain price. They put so much attention to every detail of the watch. Its case, bezel, dial, hands, lume and crown...everything is great!

20 October 2025
Mcquaide logo

Reply from Mcquaide

Thank you for your kind words!

Rated 5 out of 5 stars

Outstanding!

Superb customer service from order to receipt. Kept in the loop at all stages. Quality watch with outstanding attributes. An absolute stunner.

20 October 2025
Mcquaide logo

Reply from Mcquaide

Thank you so much!

Rated 5 out of 5 stars

The McQuiade Q1 the Dive watch with a difference.

Waited till World Time Uk to see the Q1 on the wrist and was very impressed not only with the watch, which wears really well, but with Rob's knowledge and vision. After the show my son convinced me to by him the Obsidian which Rob kindly send photos of each individual Damacus pattern for him to choose.

27 September 2025
Unprompted review
Mcquaide logo

Reply from Mcquaide

Great to see you Ian, and thank you so much for your kind words

Rated 5 out of 5 stars

Rob is passionate about his watches

Rob is passionate about his watches. The design is individual and each watch is unique. It feels like a much more expensive watch - very cool and simple. I love it !

20 September 2025
Unprompted review
Mcquaide logo

Reply from Mcquaide

Thank you!

Rated 5 out of 5 stars

Mcquaide Obsidian Q1

I recently received my McQuaide Q1, and I couldn’t be happier with it. The moment I opened the box, I knew this was something truly special. The Damascus steel case is absolutely stunning in person—it has so much character and makes the watch feel like a piece of art on my wrist.

The watch itself is incredible—1000m water resistance, helium escape valve, Swiss Sellita movement, and a super comfortable strap. It’s rugged yet elegant, and I can tell this will be a piece I’ll treasure for years to come.

And I have to mention Rob, the founder. He personally kept in touch with me throughout the entire process, answering every question and making sure everything went smoothly. That level of care is rare these days, and it made the whole experience even more special.

5 September 2025
Unprompted review
Mcquaide logo

Reply from Mcquaide

Thanks so much, so glad you like it

Rated 5 out of 5 stars

Superb customer service and support…

Superb customer service and support during the purchase process. Timepiece is superb, excellent build quality, and the Damascus individuality of each piece is stunning. Would thoroughly recommend McQuaide watches - thank you Rob.

29 August 2025
Unprompted review
Mcquaide logo

Reply from Mcquaide

Thank you so much!

Rated 5 out of 5 stars

A stunner of a watch and an outstanding…

A stunner of a watch and an outstanding retail experience! The Q1 is a unique proposition in terms of craft, design, exclusivity and quality. All reviews set high expectations but both the watch and the buying experience far surpassed and anticipation.

27 August 2025
Unprompted review
Mcquaide logo

Reply from Mcquaide

Thank you so much Nic!

Rated 5 out of 5 stars

Simply Stunning

What a pleasure to exchange emails with Rob. The Q-1 is a spectacular work of art and it was nice to communicate with the man behind McQuaide!

It shipped Friday and I had it in Washington state on Tuesday.

I’m looking forward to Rob’s next offering!

A simply stunning Watch!!!!!

18 August 2025
Rated 5 out of 5 stars

Great quality, great service

What can I say about this watch that isn’t obvious? This unique timepiece is robust, durable, ergonomic, and a treat for the eyes every time I admire the Damascus material.

I’ve taken it paddle boarding, sea swimming, mountain biking, and worn it as my everyday watch in an industrial environment. It hasn’t let me down in any way and still looks as good as the day I unboxed it—which came with every extravagance: a soft outer sleeve, a cushion-filled box, and a maintenance pack included.

What makes it even more special is that I was lucky enough to get a serial number that matches the birth of my twin babies—a detail that makes this watch truly one of a kind for me.

I can’t wait to see what McQuaide brings to the table next. I’ll definitely be expanding my collection with the next iteration.

1 July 2025
Rated 5 out of 5 stars

McQuaide Q1

Superb customer care
Superb design
Superb quality finish

Bought my first McQuaide the Q1 Obsidian and within a few days of wearing it I was so happy with it I contacted Rob for a second one in the Crimson.

Can't wait to see what he releases next.

28 July 2025
Mcquaide logo

Reply from Mcquaide

Thank you so much Martin!

Rated 5 out of 5 stars

McQuaide Q1, Crimson

The service I’ve received from Rob has been exemplary.
I work in an industry where everyone has at least one prestige watch and we all clock who is wearing what, but steadfastly refuse to acknowledge or talk about what’s on each other’s wrist. But this week alone I’ve had three in-depth conversations about my Crimson Q1 and there have been many more curious glances. It’s certainly turning heads!
I’m pleased with the way it keeps time, the proportions and its heft - you know when you’re wearing it. However, the best bit is the Damascus steel; it’s a look that truly sets the Q1 apart from other watches.

15 July 2025
Unprompted review
Mcquaide logo

Reply from Mcquaide

Thank you Sean!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look