Giles is a very knowledgeable and thorough Surveyor. We had a Level 2 report undertaken on a property we are looking to purchase. He highlighted quite clearly where attention is advisable immediatel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Giles is a very knowledgeable and thorough Surveyor. We had a Level 2 report undertaken on a property we are looking to purchase. He highlighted quite clearly where attention is advisable immediatel... See more
Company replied
We had an excellent experience with this company. Guy's survey on our new home was thoroughly detailed and also followed up with an extensive phone call to talk through the issues and guide us through... See more
What a great friendly company to work with, clear, prompt communication, easy to book a survey and ease of payment all add to an stress-free process. I had a Level 2 survey on a property I want to... See more
Absolutely excellent service - nothing to fault. Giles telephoned me on the same day that he had completed the survey to give us some verbal feedback before he completed a comprehensive report of our... See more
We are a team of passionate individuals with decades of experience across the UK real estate market. Focused on delivering outstanding valuation advisory solutions to you, our relentless attitude to getting it right first time motivates us to achieve and surpass your expectations. We deliver insightful real estate solutions for our clients across the broad spectrum of real estate. Services Pre-purchase residential Surveys & Valuations Consultancy & Solutions Asset management Options analysis Lease consultancy Lender risk assessments Strategic portfolio reviews Acquisition due diligence Disposal advice Asset re-purposing & re-positioning With offices in Edinburgh, Swansea, Oswestry and Cheltenham, our local geographic experience combined with our wealth of expert market knowledge mean that our team are always able to provide reliable advice that your can trust, regardless of the sector, property type or location.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service , would highly recommend Giles , very knowledgeable and happy to chat on phone if you have any questions
Giles recently completed a survey for me on a 1930s house. His report was comprehensive and informative and he was happy to talk me through his findings. Throughout the process Giles and his team were extremely helpful and quick to respond to my many questions. I have no hesitation in highly recommending Giles and will definitely be using his expertise in the future.
We had excellent, professional and friendly service throughout.
The written report was thorough and extremely helpful with reassuring conclusions.
We were also able to receive excellent verbal feedback on the survey and given reassurance on any matters of detail. I would gladly recommend this company to anyone needing a detailed property survey.
Very friendly and professional from initial phone call, survey was back to us swiftly and Giles was incredibly helpful. Highly recommended. Thank you for helping us.
Excellent service and super quick turnaround for our survey report. Giles is very knowledgeable, always happy to help and always available to answer any queries. Would not hesitate to recommend to family and friends!
I’ve worked with Giles on a number of occasions over the years. Once again, we’ve had a great experience. Professional, knowledgeable and really friendly service from him and the rest of the team. We got a call following the survey and a very user friendly report the next day. Really helps to take some of the stress out of buying a house!
Giles has recently carried out a survey on the house I am hoping to buy. From the first enquiry to the Certus office I knew that this would be a good experience. Both Giles and Steph were professional, patient and friendly. I didn’t have to wait long for the survey to be done and I received the very comprehensible report extremely quickly along with the assurance that Giles would be happy to answer any questions I might have. I would definitely recommend Certus, especially perhaps for those of us who might feel a little nervous about the whole process.
We have used Giles Cooper for two surveys now and he provided both times an indepth yet accessible report of the property's being purchased. The reports allowed us to really evaluate areas of the properties that required further scrutiny, which resulted in the highlighting of a property aspect that could have cost thousands if not flagged. The overall report, while comprehensive, also comes with a phonecall discussion to introduce you to your intended property, as well as then offering follow up calls should any further qustions be needed answered. We would highly recommend.
Absolutely excellent service - nothing to fault. Giles telephoned me on the same day that he had completed the survey to give us some verbal feedback before he completed a comprehensive report of our purchase property. After we'd read it through, there were some points on which we needed further explanation to help our layperson's understanding. Giles quickly responded to any phonecalls or messages. His clear analysis meant we were able to make some well-informed decisions.
We wholeheartedly recommend Certus.
I have just instructed Giles Cooper for the third time. He's the building surveyor and valuer you want on your side, to do a balanced and fair buyers report and valuation. Well experienced, an eye for detail and has a very pragmatic outlook. Wouldn't trust this to anyone else.
Great effective communication, very helpful and knowledgeable members, I would recommend 100%
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.