Certus Property Consultants Reviews 

52
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Giles is a very knowledgeable and thorough Surveyor. We had a Level 2 report undertaken on a property we are looking to purchase. He highlighted quite clearly where attention is advisable immediatel... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience with this company. Guy's survey on our new home was thoroughly detailed and also followed up with an extensive phone call to talk through the issues and guide us through... See more

Rated 5 out of 5 stars

What a great friendly company to work with, clear, prompt communication, easy to book a survey and ease of payment all add to an stress-free process. I had a Level 2 survey on a property I want to... See more

Rated 5 out of 5 stars

Absolutely excellent service - nothing to fault. Giles telephoned me on the same day that he had completed the survey to give us some verbal feedback before he completed a comprehensive report of our... See more

Company details

  1. Chartered Surveyor
  2. Building Consultant
  3. Real Estate Appraiser
  4. Real Estate Surveyor

Written by the company

We are a team of passionate individuals with decades of experience across the UK real estate market. Focused on delivering outstanding valuation advisory solutions to you, our relentless attitude to getting it right first time motivates us to achieve and surpass your expectations.​​ We deliver insightful real estate solutions for our clients across the broad spectrum of real estate. Services Pre-purchase residential Surveys & Valuations Consultancy & Solutions Asset management Options analysis Lease consultancy Lender risk assessments Strategic portfolio reviews Acquisition due diligence Disposal advice Asset re-purposing & re-positioning With offices in Edinburgh, Swansea, Oswestry and Cheltenham, our local geographic experience combined with our wealth of expert market knowledge mean that our team are always able to provide reliable advice that your can trust, regardless of the sector, property type or location.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.6

All reviews

(52)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you!

We had a great experience with Giles and Certus Property. We were recommended them to do a survey on our new house and we were very impressed with Giles' efficiency and attention to detail as he carried out the survey. After we read the report, Giles patiently guided us through the main points which we were very thankful for. We feel much more confident now and are very grateful! Thank you!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Certus is efficient and very…

Certus is efficient and very professional and we were very pleased with the quality and extent of the Level 2 report. Giles is a gem. He’s friendly, knowledgeable and very easy to talk to - it was a real pleasure to deal with him and we wouldn’t hesitate to recommend his service.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Super efficient and highly competent

We have used Giles for a survey report twice now, once for a house which fell through and then again for our next (hopefully successful!) purchase. Giles is excellent - he provided verbal feedback on the day of the survey and then we received the full report the day after. Having such a detailed report has been very reassuring for us as first time buyers. I wouldn’t hesitate to recommended Giles!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

We were very pleased with the excellent personal service provided by Giles and Certus. As first time buyers the whole process of buying a property is a daunting one but people like Giles make it much less stressful. He sent us an example level two survey at first so we could see what sort of service would be provided. The survey was completed promptly and to a thorough standard and following its completion Giles offered to answer questions about any aspects we were unsure on. 100% would recommend!
Thankyou!
Ronan & Lucy

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Straightforward, thorough survey

We had a great experience with this company, we initially had booked them in for a survey on a house that fell through but they were very patient while we waited to find another house. When it came to the survey they were very communicative, Amelia who did our survey was great at calling us immediately afterwards to talk us through the main points. The report came through quickly, was very thorough and Amelia took the time to answer all our questions about it so we now feel a lot more confident moving on with our house purchase. Thank you!!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

A stress free and professional experience

I am going through my first purchase on my own and everything is daunting. Giles was recommended to me and he has been an immense help. The survey and survey report were explained very clearly to me and Giles was a joy to work with. I will definitely be recommending him to my friends in the future.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent property survey service

We were really pleased with the service offered by Certus. Competitively priced, efficient, fast and really good direct feedback on the day of the survey. Couldn't fault them and will definitely recommend.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

That was a marvellous experience using…

That was a marvellous experience using their RICS Level 2 Survey with valuation and drone service. Giles provided professional and efficient service. After completing the survey inspection in the morning, he called me in the afternoon to explain the important findings. He also managed to send the full report the next day.
Regarding the report content, I asked my engineer friend to review the details, and he also gave excellent feedback on the report. I believe Giles and his company offer an outstanding surveying service in the South West of the UK. Thank you so much Giles.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

As a first time buyer

As a first time buyer, Giles Cooper from Certus provided excellent customer service. He was very transparent with his findings surrounding the property and open to his thoughts & suggestions. A phone call on the day & a comprehensive review of the survey, brought quality and professionalism to the experience. Would definitely recommend Certus Property Consultants if you are looking for a trusted surveyor.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Giles Cooper from Certus Property Consultants

I recently engaged with Giles Cooper from Certus Property Consultants to carry out a Level 2 Survey on a property I am planning to purchase.

Giles was happy to answer all of my questions, pre and post survey. The survey report was delivered within the promised timeframe and was detailed with helpful photos and recommendations. It has given me more confidence in moving forward with the purchase.

I would highly recommend Giles and Certus Property Consultants.



9 April 2025
Unprompted review
Rated 5 out of 5 stars

An excellent experience

An excellent service was provided. The survey was carried out as booked, with no problems. The feedback process was very detailed. Our surveyor, Giles, took the time to answer our questions, despite us being on another continent! We could not have hoped for a better experience.
We highly recommend Certus Property consultants, and we will definitely use them in the future.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

I was very happy with the Level 2…

I was very happy with the Level 2 survey Giles recommended & carried out. He explained his process of doing the survey, phoning me after on the day to discuss & sending the written report the next day. That was exactly what happened, I would highly recommend his services. He was professional & helpful.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

We were thrilled with the our Level 2…

We were thrilled with the our Level 2 survey provided by Giles. His thorough approach, and obvious knowledge of the area and period properties was invaluable to us. He was extremely and friendly throughout and offered further support later down the purchasing process. Overall we would highly recommend his services.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

We were incredibly impressed

We were incredibly impressed with the outstanding personal service provided by Giles. Not only was the survey incredibly thorough, but he also took the time to phone us the day of the survey to give a summary of his findings. The report then came to us the next day. The level of communication and attention to detail was invaluable and gave us real peace of mind. He also made himself available for all our follow up questions, which was a real help in prioritising the work identified. We highly him to anyone who values personal and professional service.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Giles Cooper was recommended to us by a…

Giles Cooper was recommended to us by a friend. The services offered was great - friendly people who responded to emails and made an appointment to see the property quickly. The Housebuyers report was thorough and detailed. Customer care great.

I have just recommended Giles Cooper and the firm to my sister and her husband who are buying a house.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Great personal service

Great personal service
Stephanie in the office was really helpful in booking my survey and sending me all the information I required before hand. Giles rang me after the survey with a summary of his findings and then sent a full and very comprehensive report. I then rang him with a barrage of questions which he was more than willing to answer. I would highly recommend.

29 August 2024
Unprompted review

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