I just bought 4 tires. They seems to be fine, new in the factory package, right model and without any visible problems. Delivery very fast. A couple of remarks though : - the tires have factory... See more
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The tires were of perfect quality and came rapidly. The site, however wasn't working so clear for me. Clear oversight of my order wasn't easy to find and contact felt not personal. If this would cha... See more
PLUS : good products, helpful website for finding the right tires, fast delivery and good prices. MINUS : returning of tires, 4 tires returned and only 2 credited
Online order all good. Price as well. However, the putting in contact with the garage could have been better.
Company details
About Centralepneus.lu
Written by the company
Depuis notre création en 2016, nous sommes devenus un acteur de premier plan sur le marché européen des pneus en ligne. Ce succès repose sur la confiance de nombreux professionnels et la préférence de centaines de milliers de consommateurs. Notre réputation s'appuie sur trois fondements : rigueur, excellence et des prix compétitifs.
Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.
Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.
Nos équipes expertes s'engagent à vous offrir une expérience client exceptionnelle, soutenue par une logistique performante et des processus optimisés, garantissant une satisfaction maximale à chaque achat.
Notre engagement ? Vous proposez les meilleurs prix du marché en permanence. Pour vos besoins en pneus, optez pour l'excellence et la fiabilité en choisissant notre entreprise.
Written by the company
Contact info
Luxembourg
- centralepneus.lu
4.4
Excellent
4K reviews
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Tires never arrived due to their…
Tires never arrived due to their inability to write an address correctly or use a decent courier. Ordered two months ago, the tires are in their possession and they refuse to refund me. I opened a chargeback dispute with my bank, which they even contested despite having received the tires back from the courier. Avoid them at all costs, not to mention the reviews about old, expired tires.
Don’t be fooled by the good reviews, there’s plenty of negative feedback about them elsewhere
I’ve had an open dispute ticket with your company for two months. It’s pointless for you to post automatic replies here to make yourselves look good when you don’t resolve anything in the tickets and still haven’t refunded my money. Truly a disgraceful company.
13 November 2025
Unprompted review
Reply from Centralepneus.lu
We’re sorry to hear about your experience. We understand your frustration regarding the delivery issues and concerns about tire quality. To help resolve this matter as quickly as possible, please reach out to our after-sales service and open a ticket with your order details. Our team will then prioritize your case and look into the situation thoroughly. Thank you for your feedback.
Fast delivery and new tires
28 October 2025
longtime experience
PLUS : good products, helpful website for finding the right tires, fast delivery and good prices.
MINUS : returning of tires, 4 tires returned and only 2 credited
11 November 2025
Seending old tires stocks
Selling new tires, and we get 3years old tires shipped.
For a winter tires that should be changed after 4 years (they get like plastic and loose grip) i payed for tires that can safely be used only this winter.
Legal scammers.!
9 November 2025
Reply from Centralepneus.lu
Thank you for your feedback. We’re sorry to hear about your concerns regarding the age of the tires you received. All our products are stored under optimal conditions and, when applicable (for tires older than 36 months or DEMO), these details are clearly communicated on our website so you can make an informed purchase. If you feel that the information was not clear or that your order didn’t match your expectations, please open a ticket with our after‑sales service so our team can look into your case and address your concerns promptly.
Reply from Centralepneus.lu
We’re sorry to hear you received the wrong product. Please contact our after-sales service through a ticket if you haven’t already done so so that our team can quickly address your issue. If you’ve already opened a ticket, rest assured we’re prioritizing your case. Thank you for bringing this to our attention.
Fast and correct delivery
Fast and correct delivery.
Good prices as well.
Large amount of different tyre models to choose from, great stock.
Website is easy to use.
9 November 2025
large choice of products and usefull…
large choice of products and usefull information to help making the most approprate choice.
The entire process from order to delivery was as expected.
1 November 2025
good value for the money
good value for the money. they're a bit more noisy than i thought.
22 October 2025
Everything perfect
4 November 2025
Sending to long
Sorry but i have wait 2 weeks for 2x tires
Normally max 4-5 days you send
21 October 2025
Reply from Centralepneus.lu
We're really sorry for the delay you experienced with your tire order. Our standard delivery is usually within 4-5 days, and we regret that this wasn’t the case for you. To help us investigate this further and resolve your issue promptly, could you please open a ticket with our customer service? This will allow our team to access your order details directly and prioritize your case. Thank you for your understanding.
Delivery deadline missed
The tires arrived on the Monday instead of the previous week Wednesday - Friday as was confirmed. Thus the appointment with the garage for the Saturday had to be rescheduled. Other than that was smooth experience. Worked well to choose one of the partner garages indicated on the website
19 October 2025
Reply from Centralepneus.lu
Thank you for your review and for highlighting the aspect you appreciated about our partner garages. We regret that the delivery did not meet the initially confirmed timeframe, which affected your appointment. Please open a ticket with our service after-sales team so we can investigate this matter further and work on preventing similar delays in the future. Your feedback is important as we continuously strive to improve our services.
Online order all good, contact with the garage less good
Online order all good. Price as well. However, the putting in contact with the garage could have been better.
2 November 2025
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