Ubigi eSIM Reviews 

42,056
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 15,488 reviews, reviewers had a great experience with this company. Customers found the eSIM incredibly easy to install and activate, often noting it worked immediately upon arrival with great coverage. Many people experienced stable, fast connections across numerous international locations, praising the service for its reliability and seamless operation. However, some customers noted issues with connection stability, reporting slow speeds or intermittent service in certain areas, sometimes leading them to seek alternatives. A few other people also felt that activation could be confusing or mentioned concerns about data usage being overstated and difficult to monitor.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the ease of use, installation, and... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising its reliability and speed, especially... See more

Location

Users describe ambiguous interactions with location, with many reviewers reporting great coverage in various... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise its ease of... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Works Great in the San Francisco and on Holiday in France. The only downside is when they said ‘on Limited’ its only 25 gb data and you can’t by a router with an eSIM with Ubigi so you can share... See more

Rated 4 out of 5 stars

Was difficult to setup with my carrier on an Android S23 cell phone. Contacted the service number several times to finally get the phone operational. Connected finally on day 3. Service personnel... See more

Rated 4 out of 5 stars

It was more difficult than i would expect to get started but then works great most of time. When I use with my Express VPN connection, Ubigi sometimes drops out. It works fine and then suddenly I ge... See more

Rated 4 out of 5 stars

I had signal and data roaming almost all the places I have visited in Italy, including Roma, Amalfi, Ravello e Capri. But I had no signal and data roaming in Positano, one of the most famous cities in... See more


Company details

  1. Internet Provider

About Ubigi eSIM

Written by the company

Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.

Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.

Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.

Travel freely and stay connected, no matter where you go. ✈️📱

Contact info

Promotion box for Ubigi eSIM

Stay connected wherever you go!

Browse our range of data plans for 200+ destinations worldwide.

4.1

Great

TrustScore 4 out of 5

42K reviews

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4.1

All reviews

(42,056)

18,223 reviews in the last 12 months

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Rated 4 out of 5 stars

Got the Singapore Malaysia eSIM

Got the Singapore Malaysia eSIM
Singapore connected perfect and had 5g 80% of the time
Malaysia it struggled to connected, had to AI the solution, which sort of helped, then had to email Ubigi and got a solution
But I had 5g maybe 40% of the time and we never left KL
Partner went with another eSIM and had 5g 90% of time in both locations

2 July 2026
Rated 1 out of 5 stars
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Robert,
We are sorry that our service did not work at all for you. We understand how frustrating it is when a plan fails to connect upon arrival. In many destinations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help troubleshoot your setup or review your account.

Rated 4 out of 5 stars

Well designed app

Well designed app. Correct price.
What needs to be improved to get a 5-star rating: make sure that the APN settings are automatically set, I struggled a bit to get my data connection working. Hopefully I had a wifi connection to resolve this.

12 July 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Thank you very much for your review and for highlighting both what you appreciated and what we can improve!
Automatic APN configuration is correctly declared on the Ubigi side; however, its application can depend on the device manufacturer. We understand how frustrating it can be, especially when first setting up the service.
If you don't mind, could you let us know which device you are using? This information would help us investigate further and potentially raise the issue with the manufacturer to improve the experience for other users.
Thank you again for your valuable feedback and for helping us improve our service.

The Ubigi team

Rated 5 out of 5 stars

My eSIM worked great for my two week…

My eSIM worked great for my two week trip to Japan! I did the unlimited plan because I didn't want to stress about using my phone too much and it was more than enough data for frequent Google maps/restaraunt look up/etc. Easy to use.

9 July 2026
Rated 3 out of 5 stars

Works on TV apps

Works on TV apps, streaming services, and all app-based connections, so it should normally be connected to the internet. However, it doesn't work with Safari? As soon as a website address is requested, a message appears saying the address is unreachable because you are not connected to the internet!

20 July 2026
Rated 5 out of 5 stars

Quicke and easy to set-up.

Very easy to select the right amount of required data. Best part is when you arrived at your destination, the phone is ready to be used. Happy with the service.

20 July 2026
Rated 5 out of 5 stars

Great Ontario coverage for work and play

Purchased a 50gb eSIM for Canada to cover my data needs for a two week trip to southern Ontario. Install was very simple. Used it to hotspot my laptops for the 6 days I worked: 6-8 hours each day. My personal phone data needs were the same as I would at home - all my socials, pictures, messages, navigation, videos etc. Never had an issue with coverage or speed and actually had data coverage with this eSIM when both my work and my personal phones had no service from my primary provider. Will definitely use this service again during future trips!

13 July 2026
Rated 5 out of 5 stars

Excellent product!

I actually bought 2 SIM cards, one from Ubigi and one from another supplier as I used a lot of data and wanted to compare. Ubigi's connection is much more stable and faster, and also fairly convenient to top up without having to install a new eSIM. Will use again for travelling!

12 July 2026

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