Ubigi eSIM Reviews 

42,078
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 15,488 reviews, reviewers had a great experience with this company. Customers found the eSIM incredibly easy to install and activate, often noting it worked immediately upon arrival with great coverage. Many people experienced stable, fast connections across numerous international locations, praising the service for its reliability and seamless operation. However, some customers noted issues with connection stability, reporting slow speeds or intermittent service in certain areas, sometimes leading them to seek alternatives. A few other people also felt that activation could be confusing or mentioned concerns about data usage being overstated and difficult to monitor.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the ease of use, installation, and... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising its reliability and speed, especially... See more

Location

Users describe ambiguous interactions with location, with many reviewers reporting great coverage in various... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers praise its ease of... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers reporting positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Works Great in the San Francisco and on Holiday in France. The only downside is when they said ‘on Limited’ its only 25 gb data and you can’t by a router with an eSIM with Ubigi so you can share... See more

Rated 4 out of 5 stars

Was difficult to setup with my carrier on an Android S23 cell phone. Contacted the service number several times to finally get the phone operational. Connected finally on day 3. Service personnel... See more

Rated 4 out of 5 stars

It was more difficult than i would expect to get started but then works great most of time. When I use with my Express VPN connection, Ubigi sometimes drops out. It works fine and then suddenly I ge... See more

Rated 4 out of 5 stars

I had signal and data roaming almost all the places I have visited in Italy, including Roma, Amalfi, Ravello e Capri. But I had no signal and data roaming in Positano, one of the most famous cities in... See more


Company details

  1. Internet Provider

About Ubigi eSIM

Written by the company

Ubigi is the ultimate connectivity solution for travelers seeking reliable and affordable data plans around the world. With its innovative eSIM technology, Ubigi offers flexible data plans in over 200 destinations, eliminating the hassle of high roaming fees and unreliable public Wi-Fi.

Effortless connection, Anywhere you go!
Staying connected has never been easier. Whether you're navigating with maps, sharing your travel moments on social media, staying in touch with loved ones, or accessing reservations and tickets online, Ubigi ensures a seamless and user-friendly experience. Designed for smartphones, tablets, and laptops, Ubigi adapts to your needs, whether you're traveling for leisure or business.

Quick Setup, Stress-Free Travel
With a quick and easy setup, Ubigi lets you enjoy your trips stress-free, keeping you connected to what matters most. Explore, discover, and stay online wherever your adventures take you.

Travel freely and stay connected, no matter where you go. ✈️📱

Contact info

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Stay connected wherever you go!

Browse our range of data plans for 200+ destinations worldwide.

4.1

Great

TrustScore 4 out of 5

42K reviews

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4.1

All reviews

(42,078)

18,223 reviews in the last 12 months

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Rated 2 out of 5 stars

Dont laste long

Dont laste long because i got 3Gb and i get finish with in 1day and the worst i did juste use maps

20 July 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear customer,
We are sorry to hear that your 3GB data package ran out in just one day, especially when you were primarily using navigation maps. While map apps themselves use moderate data, smartphones often trigger heavy background activity in the background—such as automatic cloud backups, system updates, offline map downloads, or photo syncing—as soon as a fast cellular connection is detected. Tips on configuring data-saving settings are available on our website, and our support team is always available to help review your usage logs with you.

Rated 1 out of 5 stars

99% of the time only LTE

99% of the time only LTE. Even if it says 2 bars or 1 bar data doesn’t work. Horrible experience with this eSIM.

20 July 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear customer,
We are sorry for the frustrating experience and poor data performance despite showing signal bars. Having LTE with 1 or 2 bars can often indicate that your device is connected to a distant or heavily congested tower, resulting in non-responsive data throughput. In many destinations, we have multiple network partners available. Network switching instructions are available on our website, and our support team is always available to help you select a stronger, more reliable local line.

Rated 1 out of 5 stars

My data stopped working after a week…

My data stopped working after a week when my data plan was for 30 days. I know I haven’t ran out of data so now I have no way to contact anyone

14 July 2026
Ubigi eSIM logo

Reply from Ubigi eSIM

Dear Jayden,
We're sorry to hear about your experience.
We can see that you are already in contact with our support team, and we hope they can help investigate the issue and find a resolution for you. In some cases, service interruptions can be related to plan status, device settings, local network conditions, or other technical factors, and our team will be able to review the details with you.
If you need further assistance, please continue replying to our support team so they can help you as quickly as possible.

Rated 4 out of 5 stars

Very easy to buy and install

Very easy to buy and install. Only grudge was that didn’t have full and clear coverage. Whilst speaking with my son back home I was cutting in and out. And if I was on the beach my texts didn’t send until I was off it for some reason,

12 July 2026
Rated 5 out of 5 stars

Ubigi scored twice for me!

I’ve now used Ubigi for two separate trips to Japan, and both experiences have been excellent.

Setup was incredibly straightforward. I purchased the eSIM before my trip, activated it in just a few minutes, and had data almost immediately after landing. No hunting for SIM cards at the airport, no swapping physical SIMs, and no surprises.

Coverage throughout Japan was consistently reliable, with fast data whether I was navigating Tokyo, riding the Shinkansen, or exploring smaller areas. It made using Google Maps, translation apps, and messaging completely stress-free.

After two trips with zero issues, Ubigi has become my go-to travel eSIM. If you’re heading to Japan and want something that just works, I can confidently recommend it. I’ll definitely be using them again for future travels.

9 March 2026

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