Celeste Adore Reviews 805

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 664 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the beautiful and high-quality products, often noting that the jewelry exceeds expectations and is even more special in person. Many appreciate the excellent customer service, highlighting the team's responsiveness, helpfulness, and personalized communication throughout the ordering and delivery process. The quick delivery times are also frequently praised, with many receiving their orders faster than anticipated. However, some customers experienced significant delays with their orders, particularly around peak seasons like Christmas, and felt that delivery times were misleading or not clearly communicated upfront. A few people were also dissatisfied with the quality of certain items, finding them to be thinner or less like the advertised images, and some noted issues with the design of personalized items or the practicality of clasps.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the beautiful and stunning jewelry,... See more

Quality

Users describe positive interactions with quality, often praising the stunning and beautiful jewelry, with... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the quick delivery times, with some... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast shipping and timely arrivals,... See more

Customer service

People report positive experiences with customer service. Many customers praise the amazing, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer services. Above and beyond! Beautiful, quality product. Would highly recommend! My daughter purchased a gift for me but it didn’t just suit me. We contacted them to explain. T... See more

Rated 5 out of 5 stars

I didn’t receive my order in time for Christmas and that was completely my own fault as I hadn’t read the delivery times properly on the website. What made all the difference was the care and commun... See more

Rated 5 out of 5 stars

I ordered two personalized name necklaces and I’m happy with my purchase. The delivery was quite fast, which is a big plus. I don’t have much long-term experience with them yet, but they will be worn... See more

Rated 5 out of 5 stars

Lovely jewellery at a great price with amazing customer service. I got in touch to check delivery timescales as the piece was for my sisters birthday. They advised they would make the delivery a... See more


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer

Written by the company

Celeste Adore | Personalised Waterproof Jewellery with a lifetime replacement guarantee, loved by thousands of customers worldwide.

Lifetime Guarantee

Waterproof & Tarnish-Free Jewellery

Crafted from premium materials, every Celeste Adore piece is designed to last a lifetime. Our jewellery is 100% waterproof, tarnish-free, and hypoallergenic, so you can wear it every day with confidence.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

805 reviews

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Replied to 65% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I bought 2 necklaces for my nieces

I bought 2 necklaces for my nieces. They are made well. The product, shipping and communication have all been great with this business. I would order from them again.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Aside from the jewellry exceeding my expectations, the customer service I received was exceptional. To have the founder of the company personally reach out for an issue that was well beyond their control ( delivery company misplaced my order temporarily) is next level customer service. I know I will be ordering other pieces from Celeste Adore in the future. Thank you again Stephanie

6 January 2026
Rated 5 out of 5 stars

Beautiful gift for my daughter

Prompt communication to my emails, requesting delivery updates. The delivery also was made very promptly and the quality and appearance of the necklace was exactly as described

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery and an incredible small business!

I had the most amazing experience with Celeste Adore and honestly can’t recommend them enough.

I ordered a personalised initial necklace and then decided I wanted to add another initial. I emailed them to ask how to do this and they were so unbelievably helpful - they replied quickly, sent me direct links, and even sent me a video showing me exactly how to add the extra charm.

Shipping was super fast, the price is amazing for the quality, and it was packaged so beautifully. The necklace itself is absolutely stunning too. Such high quality and just so pretty.

I also reached out after it arrived with a question about the chain length and they were so kind and accommodating in helping me sort it out. The customer care is genuinely amazing, I’ve honestly never experienced anything like it. I will never purchase jewellery from anywhere else at this point!! 🩷

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful gifts

These necklaces are beautiful, I can’t wait to gift them to my friend and my goddaughter.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

The pieces were beautiful

The pieces were beautiful, well made and unique.
Be mindful if ordering to Europe that you do so with plenty of time before the item is needed as it is coming from Australia. My item 1 month to arrive due to the Christmas period.

3 January 2026
Unprompted review
Rated 4 out of 5 stars

Great product

Great product. Delivery was a problem, didn’t come when you said it would. This caused problems as I was going away and it arrived the day after I left. Since it was a Christmas present, this was very disappointing.

5 January 2026
Rated 5 out of 5 stars

Beautiful necklace

Really gorgeous delicate pieces of jewellery
I purchased a necklace with initial for my goddaughter and one for myself to match
Very impressed at quality and nicely presented in a box . Excellent value
Thank you , perfect gift

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Stunning Jewellery with the Loveliest Service

I didn’t receive my order in time for Christmas and that was completely my own fault as I hadn’t read the delivery times properly on the website. What made all the difference was the care and communication. Stephanie kept me updated every step of the way and it genuinely felt so personal and thoughtful.
When the jewellery arrived it was absolutely worth the wait. The necklaces are beautiful and even more special in real life. I gifted one yesterday and the recipient was completely over the moon which meant so much to me.
I truly adore both necklaces and I’m so grateful for the care and love that clearly goes into every piece. Thank you so much for being amazing.

4 January 2026

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