Second time I have used CEF and will do further buying really good service from on line and instore
Company replied
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Noting I'm a diy'er not an electrician I found the staff friendly and helpful, especially in correcting a mistake I made in the order. Had everything I wanted in stock. No complaints as regards the Wo... See more
Company replied
My accounts manager there is always there to help and always keeps me informed
Company replied
Speedy and friendly service thank you.
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - WKT
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
7F Buddle Rd, CA14 3YD, Workington, United Kingdom
- 01900 68111
3.3
Average
12 reviews
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Never got a collection notice for…
Never got a collection notice for order. Website said shop open. Drove 20 min to shop to find it closed.
1 April 2026
Reply from CEF - WKT
Thank you for your review Sarah.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Second time I have used CEF and will do…
Second time I have used CEF and will do further buying really good service from on line and instore
16 January 2026
Reply from CEF - WKT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Prompt delivery to my home and…
Prompt delivery to my home and excellent service in the local shop
28 February 2025
Reply from CEF - WKT
Thank you very much for your review Gill.
Best Regards
Adele Feller (Customer Services Manager)
The Workington branch staff (one in…
The Workington branch staff (one in particular) is simply rood and not interested or helpful in customer requirements
10 April 2024
Unprompted review
Reply from CEF - WKT
Thank you for your review and feedback Ray.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Quick delivery ring to tell me my parts…
Quick delivery ring to tell me my parts had arrived brill
14 March 2024
Reply from CEF - WKT
Thank you very much for your review Jonathan.
Best Regards
Adele Feller (Customer Services Manager)
Diy'er using CEF
Noting I'm a diy'er not an electrician I found the staff friendly and helpful, especially in correcting a mistake I made in the order. Had everything I wanted in stock. No complaints as regards the Workington branch. Only minor negative, I found the website search function not easy to use. Otherwise would recommend.
4 March 2024
Reply from CEF - WKT
Thank you very much for your review and feedback Peter.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WKT
Thank you very much for your review Steve.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Kerrypark trading estate
Brilliant company. Shae is something special and so helpful. 10/10
9 October 2023
Reply from CEF - WKT
Thank you very much for your review and feedback John.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WKT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
My accounts manager there is always…
My accounts manager there is always there to help and always keeps me informed
23 May 2023
Reply from CEF - WKT
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Speedy and friendly service thank you.
25 November 2022
Reply from CEF - WKT
Thank you very much for your review Mrs Andrews.
Best Regards
Adele Feller (Customer Services Manager)
They kept my click and collect order for me
I ordered a heater to collect in store. It arrived early while I was out of area but they kept it for me and I picked it up on my return. Great little heater, thanks guys
2 October 2021
Reply from CEF - WKT
Thank you very much for your review and feedback Faruq.
Best Regards
Adele Feller (Customer Services Manager
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