CEF - WIS Reviews 16

TrustScore 4.5 out of 5

4.3

2 McMillan Road, ML2 0ER Wishaw, GB


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Rated 5 out of 5 stars

I ordered a selection of light switches and wall sockets which arrived within 24 hours. In my haste, I ordered a few which didn't match the others. I e-mailed customer services (at night) and received... See more

Company replied

Rated 5 out of 5 stars

The nature of our business is very fast moving, with demanding commercial customers and I can rely on the team at CEF Wishaw as our primary electrical wholesale supplier to our operations. Great servi... See more

Company replied

Rated 5 out of 5 stars

Staff were very friendly and knowledgeable. Very helpful and great prices, good bit cheaper for cable than others. Definitely will be back

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - WIS

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • 2 McMillan Road, ML2 0ER, Wishaw, United Kingdom

  • 01698 355815

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Very helpful

Very helpful

9 January 2026
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review Allan.

Best Regards
Adele Feller (Customer Services Manager

Rated 5 out of 5 stars

Working relationship with CEF

Very helpful regarding quotes, competitive pricing, delivery and easy to work with, great working relationship with young Gavin James who goes above and beyond when we have any issues regarding cost and availability off parts.

20 November 2025
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly staff

7 November 2025
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review Gordon.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Our trusted supplier

The nature of our business is very fast moving, with demanding commercial customers and I can rely on the team at CEF Wishaw as our primary electrical wholesale supplier to our operations. Great service.

1 May 2025
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review Stephen.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Lovely staff.

Staff were very friendly and knowledgeable. Very helpful and great prices, good bit cheaper for cable than others. Definitely will be back

25 August 2023
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review and feedback Jackie.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The help given from the staff

The help given from the staff. Michelle in particular was first class. Nothing was too much trouble.

27 January 2023
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Top quality customer service

I ordered a selection of light switches and wall sockets which arrived within 24 hours. In my haste, I ordered a few which didn't match the others. I e-mailed customer services (at night) and received a reply with 40 minutes! I was refunded at my local branch and again on re-ordering the right ones, they arrived within 24 hours. Excellent products and excellent helpful customer services.. Thank you.

5 December 2022
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review and feedback Eddie.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Went to the local retailer got some…

Went to the local retailer got some great advice then ordered online got next day delivery excellent

2 November 2022
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review George.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

spoke to person in store and identified…

spoke to person in store and identified the exact product that i needed. Unfortunately not in stock but they advised ordering online which I did and delivered next day. Fitted and working without any hitch and was good price.

28 October 2022
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Customer service

I ordered a caravan hook up unit. Unit firstly came 2 days later than first said then I had to order another and return this due to the unit tripping out and was advised that my money would be returned in 3 working days. 5 days passed and no refund so contacted branch to be told they would call me back. They then didn’t bother calling back so phoned again to be told that the refund hadn’t been processed so now going to wait around 10 days for a refund of around £200. I only use cef as a last resort for this reason. Customer service is absolutely shocking (Steven excluded) only guy in the branch that you feel actually wants to help.

16 September 2022
CEF - WIS logo

Reply from CEF - WIS

Thank you for your review and feedback Stephen.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

Our customer services team will be in contact with you shortly.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Got what I needed, fast.

Was able to find what I was looking for, order late evening, and get confirmation early next morning that my order was ready for collection. Great selection of tools and materials. Good job.

29 July 2022
CEF - WIS logo

Reply from CEF - WIS

Thank you very much for your review Brian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Asked to collect and then told out of stock on arrival

Ordered online at 9:41am for collection. Received email at 10:39am that it was ready for collection. Drove 30 minutes and was told that you were out of stock. Then, had to drive another 30 minutes to East Kilbride to purchase there. Not a good experience.

4 April 2022
CEF - WIS logo

Reply from CEF - WIS

Thank you for your review and feedback.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

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