Everything from start to finish was good. Ordering was easy and contacted quicker than expected to arrange delivery, which was great. They went over and above for us as we accidentally received t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been using CEF in Watford for many years now and hold an account with them. through this I was introduced to Rob Downes the account manger, I now only use rob as my point of call as his work r... See more
Company replied
andrew harris from the watford branch is a pleasure to work with, he will go above and beyond to assist. he will answer my emails out of hours and has deep knowledge in the industry. thanks for you... See more
Company replied
Helpful throughout - called to arrange a delivery date convenient to me and gave a two-hour slot for expected arrival. Arrived on time and carried the product into my flat - it was a little heavy so t... See more
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - WAT
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
2a, Trident Centre, Imperial Way, WD24 4JH, Watford, United Kingdom
- 01923 232817
4.7
Excellent
32 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always find what I need and the staff…
I always find what I need and the staff are very helpful. Thank you!
8 February 2026
Reply from CEF - WAT
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Dan was most helpful and efficient at…
Dan was most helpful and efficient at the Watford Branch, delivering the order at a convenient time.
21 August 2025
Reply from CEF - WAT
Thank you very much for your review Roy.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WAT
Thank you very much for your review Theron.
Best Regards
Adele Feller (Customer Services Manager)
Can’t believe I have never use this…
Can’t believe I have never use this company before , 10/10
8 July 2025
Reply from CEF - WAT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WAT
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
andrew harris from the watford branch…
andrew harris from the watford branch is a pleasure to work with, he will go above and beyond to assist.
he will answer my emails out of hours and has deep knowledge in the industry.
thanks for your services andrew top man !!!
3 February 2025
Unprompted review
Reply from CEF - WAT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WAT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WAT
Thank you very much for your review Guy.
Best Regards
Adele Feller (Customer Services Manager)
Watford branch is so helpful
We use the Watford branch. The team are always very helpful, backed up with good knowledge of electrical components. They go out of their way for us when we ask. Never a problem with returns.
9 October 2024
Reply from CEF - WAT
Thank you very much for your review and feedback Lloyd.
Best Regards
Adele Feller (Customer Services Manager)
Was trying to find a replacement for…
Was trying to find a replacement for obsolete downlight
And was shown and compared every close match until I was happy with replacement, very knowledgeable and customer friendly. Will always be returning as required.
4 October 2024
Reply from CEF - WAT
Thank you very much for your review and feedback Leslie.
Best Regards
Adele Feller (Customer Services Manager)
Online Purchase
Order to deliver a smooth experience on online
Branch very informative of best order process
27 September 2024
Reply from CEF - WAT
Thank you very much for your review Jay.
Best Regards
Adele Feller (Customer Services Manager)
Great communication on the phone
Great communication on the phone, great delivery of the products 100% recommend
15 June 2024
Unprompted review
Reply from CEF - WAT
Thank you very much for your review and feedback Scott.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WAT
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Excellent customer service
14 February 2024
Reply from CEF - WAT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Everything from start to finish was great
Everything from start to finish was good.
Ordering was easy and contacted quicker than expected to arrange delivery, which was great.
They went over and above for us as we accidentally received the incorrect radiator, next day we had the one we ordered delivered.
Honestly we really recommend CEF.
Watford Branch.
9 February 2024
Unprompted review
Reply from CEF - WAT
Thank you very much for your review and feedback Mrs Dell.
Best Regards
Adele Feller (Customer Services Manager)
Well packaged and quick delivery
15 January 2024
Reply from CEF - WAT
Thank you very much for your review Mrs Edmunds.
Best Regards
Adele Feller (Customer Services Manager)
Great service and delivery on time
29 January 2024
Unprompted review
Reply from CEF - WAT
Thank you very much for your review Lyn.
Best Regards
Adele Feller (Customer Services Manager)
Very efficient as usual
Very efficient as usual. Thanks to the branch and the courier.
13 January 2024
Unprompted review
Reply from CEF - WAT
Thank you very much for your review Liz.
Best Regards
Adele Feller (Customer Services Manager)
Helpful throughout
Helpful throughout - called to arrange a delivery date convenient to me and gave a two-hour slot for expected arrival. Arrived on time and carried the product into my flat - it was a little heavy so that was very kind
30 October 2023
Unprompted review
Reply from CEF - WAT
Thank you very much for your review and feedback Claire.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WAT
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.