CEF - STO Reviews 24

Great customer service and easy to use website system, also deliveries arrived on time so excellent end to end process

I didn’t even know this supplier existed until today, but I’m really glad I found them. This was my first time visiting CEF on Leek Road, and the whole experience was outstanding from start to finish.

I was able to book an item online without needing to make any advance payment, and I received a confirmation email instantly letting me know it was ready for collection. When I arrived at the shop, the item was ready for collection. I also ended up picking up a few additional items while I was there.

A special thanks to Joshua Simister, who provided exceptional, professional service throughout. His assistance was greatly appreciated and made the experience even better.

Highly recommended, I’ll definitely be returning in the future!

Efficient and effective service. I had to return some items which I had ordered online which were not suitable, I chose my local Stoke on Trent store to return the items. Whilst they were very busy I was dealt with promptly and courteously.

What more can I say.

Great service will definitely be using this service again

Great purchase with fast delivery

Nice friendly people to deal with order was supplied in two parts and took 5 days. Invoicing is not consistent so never order on account.

Cef stoke branch is my favourite go to branch. The team is always so helpful and not to mention insightful. They can get me almost anything I need with a quick turn around. Definitely value for money!

The Order I'd Made On Monday Expected Delivery Date Tuesday, I Had A Follow Up Call From Steve On The Tuesday To Ask If The Order Had Arrived Which At It Hadn't At That Point Or Not As I Was Aware Of I Checked Wednesday With Our Security To See If It Had Arrived Later But No Sign After An Email To Customer Services & Return Call I Was Able To Check With Our Other Site Only Half A Mile Away Where I Located The Delivery.Now This Was An Error By The Courier Who Had Gone To The Wrong Building & Possibly Signed For It Himself But Nobody With The Name Given Works Over There !! So I Have The Order Now But Due To The Courier Dropping At The Wrong Site Two Days Later But At Least Before The Easter Weekend.If I Hadn,t Had The Initial Query As To Where It Had Gone From Steve I'd Be None The Wiser

The team is helpful, knowledgeable and committed to provide an excellent service.

Excellent item very fast delivery time as well.

i thought the whole experiance very good

cut to length cable well packaged in a box. lightweight cable tray supplied in a strong cardboard tube so still nice and straight.

Very quick delivery and email update and information was great

Good quality worked well and good service

I always use CEF, and have done for a very long time now! Customer Care is next Level. The Guys, and Girls can’t do enough to help out! Over the Counter, over the Phone, Deliveries to site at no additional cost!! Would highly recommend giving them a try!!!

Great guys very helpful happy to recommend customer service

Fantastic services from all the staff at my stoke branch keep up the great work

Fast, friendly and flipping well packed. Five Star all the way ⭐️⭐️⭐️⭐️⭐️

I found CEF to be very professional and helpful, helping me to source cable for a specific task, once identified ordering and paying on line went well, the cable was delivered on time at a customers address without any issues, I would have no hesitation using CEF for my sourcing and supplying electrical equipment needs.