CEF - PTT Reviews 17

TrustScore 4.5 out of 5

4.4

Unit 33, Aberafan Road, Baglan Industrial Park, SA12 7BY Port Talbot, GB


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Rated 5 out of 5 stars

Easy to order online. Had delivered to store as I am in work and didn't want it left somewhere. Had a call to check security of payment online. Had follow up email. Delivered to store on chosen date o... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Nothings too much trouble for the guys in port talbot branch. Plus there really nice guys.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - PTT

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 33, Aberafan Road, Baglan Industrial Park, SA12 7BY, Port Talbot, United Kingdom

  • 01639 814666

4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great service

Great service . Friendly staff and good stock

12 May 2026
CEF - PTT logo

Reply from CEF - PTT

Thank you very much for your review Jonathan.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service

Excellent service. Nothings too much trouble for the guys in port talbot branch. Plus there really nice guys.

28 January 2026
CEF - PTT logo

Reply from CEF - PTT

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Ultra reliable

Cannot fault the system and the service. Very user friendly and as the header not been let down yet

2 April 2025
CEF - PTT logo

Reply from CEF - PTT

Thank you very much for your review Simon.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Effortless transaction

Effortless transaction, fast delivery and item was really well packed, thank you

4 October 2024
CEF - PTT logo

Reply from CEF - PTT

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Had delivered to store as I am in work and didn't want it left somewhere. Had a call to check security of payment online. Had follow up email. Delivered to store on chosen date on time. Phone call to say arrived. All good service..

13 January 2024
CEF - PTT logo

Reply from CEF - PTT

Thank you very much for your review and feedback Lorraine.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I enjoy purchasing and dealing with…

I enjoy purchasing and dealing with staff at Port Talbot,
They are lovely people to communicate with and always helpful when you need their expertise.

Sezai

27 July 2022
CEF - PTT logo

Reply from CEF - PTT

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Always had a great service and will…

Always had a great service and will happily continue to use cef. Ian benetti and his team are great and always willing to go the extra mile to help.

9 February 2022
CEF - PTT logo

Reply from CEF - PTT

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Port Talbot CES,

Port Talbot CES,
Absolute disgrace of a branch. The branch manager (I think it was), the attitude was disgusting. Challenging myself over my condition which makes me exempt just to wear a mask! If I didn’t have this condition I’d be wearing one. Absolute joke, wouldn’t waste your time they’re a bunch of fools the lot of them. Stay away…

27 January 2022
Unprompted review
CEF - PTT logo

Reply from CEF - PTT

Thank you for your review and feedback James.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

I am afraid no contact details are provided against this review, so we are unable to make contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue and have this looked into.

Best Regards
Adele Feller (Customer Services Manager

Rated 5 out of 5 stars

Good communication

Good communication, quick delivery, good price

23 November 2021
CEF - PTT logo

Reply from CEF - PTT

Thank you very much for your review Alan Davidson.

Best Regards
Adele Feller (Customer Services Manager)

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