I was looking for a replacement RF set for central heating and on searching CEF offered a very good deal. Placing the order was straight forward and delivery to the branch was good. I picked the item... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I was looking for a replacement RF set for central heating and on searching CEF offered a very good deal. Placing the order was straight forward and delivery to the branch was good. I picked the item... See more
Company replied
Really helpful staff particularly the manger and assistant manager. They are always able to find unusual materials at the Newbury Branch
Company replied
I was served by very helpful knowledgable staff who were also friendly and sociable. The process of ordering the goods was very simple and they were deliver to my door inside the timescales Really c... See more
Company replied
First class service as always. Pretty much what every I need the next day, anywhere in the country. Amazing its like a well known delivery service for electricians
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
2 Hambridge Road, RG14 5TQ, Newbury, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful staff particularly the manger and assistant manager. They are always able to find unusual materials at the Newbury Branch

Reply from CEF - NEW
First class service as always. Pretty much what every I need the next day, anywhere in the country. Amazing its like a well known delivery service for electricians

Reply from CEF - NEW

Reply from CEF - NEW
Had what I wanted in stock coupled with a quick delivery.......will use again

Reply from CEF - NEW
I was looking for a replacement RF set for central heating and on searching CEF offered a very good deal. Placing the order was straight forward and delivery to the branch was good. I picked the items up and the service given was very good, giving a very professional and friendly experience. Based on this I would recommend them.

Reply from CEF - NEW
The ordering online, collection from my local branch was a simple process.

Reply from CEF - NEW
Order was due Thursday so on off-chance (even though I hadn't received notification that it had been delivered to the store), that it had arrived I dropped by and the counter assistant was very helpful even though she hadn't sorted through the deliveries and was willing to look through everything and find it. As it happened that wasn't necessary as it was sitting on the counter :)

Reply from CEF - NEW
These guys are supposed to be professionals with all the knowledge so when i was given totally incorrect information about what i needed for a small stand alone solar system it took the branch manager to step in and try and sort it out. Either employ people with knowledge or make sure they are not allowed to speak to customers about things that they don't understand.

Reply from CEF - NEW
Great for ordering online if not in stock at your local depot.
Placed an order online around 4pm and it was delivered to store the next morning at 0830.
Very helpful and very good website.

Reply from CEF - NEW
Exactly the item I needed at a sensible price and easy collection. Perfect

Reply from CEF - NEW
I was served by very helpful knowledgable staff who were also friendly and sociable. The process of ordering the goods was very simple and they were deliver to my door inside the timescales Really can’t find a fault

Reply from CEF - NEW
Great help from local branch (Newbury). Talked me through how to order to get quickest delivery. Delivery completed following day. Couldn't fault the whole process.

Reply from CEF - NEW
quick and easy purchase online and delivered ready for collection on time plus personal call from local depot when order came in

Reply from CEF - NEW
The shop and storage locations looked tidy and presentable. The person who served me seemed to know what he was doing and was very helpful.

Reply from CEF - NEW
Online order easily completed. Delivery to local distributor in good time and well communicated.
Overall a great experience

Reply from CEF - NEW
Ordered outside wall lights. Good price excellent delivery and encountered no problems. Private customer.

Reply from CEF - NEW
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.