CEF - LOW Reviews 9

TrustScore 4.5 out of 5

4.3

Unit 22, Harvest Drive, South Lowestoft Industrial Estate, NR33 7NJ Lowestoft, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, and all staff at Lowestoft branch so helpful. Best electrical factors around for one stop shop for any job. Big or small. 5 star all the way

Company replied

Rated 5 out of 5 stars

VERY CLEAR AND EASY TO ORDER ONLINE AND ARRIVED ON TIME AS PER USUAL. VERY HELPFULE AND FRIENDLY STAFF WHO GO OUT OF THERE WAY TO HELP AND ALWAYS GET IT RIGHT

Company replied

Rated 4 out of 5 stars

Fast efficient service. Disappointed in having to pay postage, even though collected from store. However satisfied that item was available to collect on day requested and store member phoned to advise... See more

Company replied

Rated 5 out of 5 stars

During our renovations, when it came to electrical sockets, switches, wiring, accessories we visited CEF in Lowestoft. Extremely happy with customer service and staff assistance. Highly recommend... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - LOW

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 22, Harvest Drive, South Lowestoft Industrial Estate, NR33 7NJ, Lowestoft, United Kingdom

  • 01502 585864

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, and all staff at Lowestoft branch so helpful. Best electrical factors around for one stop shop for any job. Big or small. 5 star all the way

1 August 2025
CEF - LOW logo

Reply from CEF - LOW

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

VERY CLEAR AND EASY TO ORDER ONLINE AND…

VERY CLEAR AND EASY TO ORDER ONLINE AND ARRIVED ON TIME AS PER USUAL.
VERY HELPFULE AND FRIENDLY STAFF WHO GO OUT OF THERE WAY TO HELP AND ALWAYS GET IT RIGHT

14 July 2025
CEF - LOW logo

Reply from CEF - LOW

Thank you very much for your review Kevin.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF Lowestoft Customer Service

During our renovations, when it came to electrical sockets, switches, wiring, accessories we visited CEF in Lowestoft.
Extremely happy with customer service and staff assistance. Highly recommend and continue to use for our electrical needs.

Cristina and Barry
BoMoJo©️

8 January 2025
CEF - LOW logo

Reply from CEF - LOW

Thank you very much for your review Barry.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Quick and professional

Quick and professional response from Liam at the Lowestoft branch, and prompt delivery.

4 April 2024
CEF - LOW logo

Reply from CEF - LOW

Thank you very much for your review Ron.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Easily ordered to shop for local…

Easily ordered to shop for local collection, received a phone call when it arrived
Polite staff quick pick up

5 March 2023
CEF - LOW logo

Reply from CEF - LOW

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

Fast efficient service

Fast efficient service. Disappointed in having to pay postage, even though collected from store. However satisfied that item was available to collect on day requested and store member phoned to advise item had arrived.

21 December 2022
CEF - LOW logo

Reply from CEF - LOW

Thank you very much for your review and feedback Ian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The order was placed on a Monday and…

The order was placed on a Monday and the goods arrived the next day.

5 September 2022
CEF - LOW logo

Reply from CEF - LOW

Thank you very much for your review Val.

Best Regards
Adele Feller (Customer Services Manager)

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