CEF - KET Reviews 12

TrustScore 4.5 out of 5

4.4

Linnell Way, Telford Way Industrial Estate, NN16 8PS Kettering, GB


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Rated 5 out of 5 stars

Easy to find product online, easy to order. Collection within a couple of days. Competitive price.

Company replied

Rated 3 out of 5 stars

Placed order for Friday delivery to local branch. Not contacted so called in late afternoon, not arrived. Called Saturday morning and still nothing. Called in to branch Monday morning and items there.... See more

Company replied

Rated 5 out of 5 stars

Experience was great - shop in Kettering knew their stuff. Was able to order items and get free delivery. Electrician came today and fitted. well happy with the service was local, Help was given at... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this branch of CEF for some time and have to say they’re flawless. All the way from the counter such as Luke and Ben, all the way to back office such as Mark and Darren. All top tier s... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - KET

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Linnell Way, Telford Way Industrial Estate, NN16 8PS, Kettering, United Kingdom

  • 01536 512446

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4-star
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Rated 5 out of 5 stars

Easy to find product online

Easy to find product online, easy to order. Collection within a couple of days. Competitive price.

1 November 2025
CEF - KET logo

Reply from CEF - KET

Thank you very much for your review Nigel.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great value adds

Great value adds, CEF live (tech talks etc), good pricing, easy to get on with staff & no funny business!

5 July 2025
CEF - KET logo

Reply from CEF - KET

Thank you very much for your review & feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I’ve been using this branch of CEF for…

I’ve been using this branch of CEF for some time and have to say they’re flawless. All the way from the counter such as Luke and Ben, all the way to back office such as Mark and Darren. All top tier staff and always make sure my needs are catered too as a self employed spark. Mike is always on hand via text even outside of hours for my queries too which is always super helpful.

12 July 2025
Unprompted review
CEF - KET logo

Reply from CEF - KET

Thank you very much for your review and feedback Robbie.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Spotless and spot on service.

Just called into the Kettering branch and purchased some goods served by Luke. Nice mannered man who was straight on it. I had the use of the free coffee and dart board. Tidy shop and a very clean van sitting outside being washed by a friendly member of staff.

17 April 2025
Unprompted review
CEF - KET logo

Reply from CEF - KET

Thank you very much for your review Michael.

Best Regards
Adele Feller (Customer Services Manager)

Rated 3 out of 5 stars

Disappointed order not to usual standard

Placed order for Friday delivery to local branch. Not contacted so called in late afternoon, not arrived. Called Saturday morning and still nothing. Called in to branch Monday morning and items there. Believe had been all weekend. Disappointed as delayed work. Also, suprised to pay delivery from Hub to branch. Next time will have delivered to home address

11 July 2024
CEF - KET logo

Reply from CEF - KET

Thank you for your review and feedback Michael.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

What I needed.

Good service and items excellent quality.

7 November 2023
CEF - KET logo

Reply from CEF - KET

Thank you very much for your review Robert.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Experience was great

Experience was great - shop in Kettering knew their stuff. Was able to order items and get free delivery. Electrician came today and fitted. well happy with the service was local, Help was given at the shop, delivery was good and now parts are in - thank goodness we were waiting for heating thermostat. Will use again. Many thanks Kettering staff.

28 October 2023
CEF - KET logo

Reply from CEF - KET

Thank you very much for your review and feedback Jane.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Next day service

Next day service. Thanks

21 August 2022
CEF - KET logo

Reply from CEF - KET

Thank you very much for your review Simon Smith.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF quality products at the right…

CEF quality products at the right price. Shame the same can’t be said about the courier they use Tufnell poor service let’s down a good supplier.

6 November 2021
CEF - KET logo

Reply from CEF - KET

Thank you very much for your review and feedback Chris Stevenson.

Best Regards
Adele Feller (Customer Services Manager)

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