We use CEF on a regular basis, their online order and quoting system is faultless, seamless and time saving. The lads at Durham look after our business very efficiently
Company replied
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Staff at the Durham store were fantastic. Gave good advice about reliability of Saturday delivery and helped find a solution.
Company replied
Great service products available straight away customer service great.
Company replied
It was easy to get what I needed and ready to collect on time. The job was complete by the end of the day, and the staff were more than helpful.
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - DRM
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Littleburn Industrial Estate, Langley Moor, DH7 8JA, Durham, United Kingdom
- 0191 378 0614
3.9
Great
12 reviews
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We use CEF on a regular basis
We use CEF on a regular basis, their online order and quoting system is faultless, seamless and time saving.
The lads at Durham look after our business very efficiently
12 February 2026
Reply from CEF - DRM
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Durham store staff fantastic
Staff at the Durham store were fantastic. Gave good advice about reliability of Saturday delivery and helped find a solution.
12 February 2026
Reply from CEF - DRM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service
Great service products available straight away customer service great.
21 January 2026
Reply from CEF - DRM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
visitad site today ,bearded gentleman…
visited site today ,bearded gentleman totally unhelpful I wanted to replace a product which was purchased from shop a few years ago . I was told not available as was a cheap brand , ps supplied by one of the most prestigious contractors in durham sneddon and Richardson ltd The man needs a lesson in manners and customer satisfaction he was patronising and rude I must have disturbed him sitting in the office making me wait 10 mins to attending me ,I have my own business my self and would hope any of my customers were treated this way . I can give a totally accurate description of my experience by calling 07854739475 regards David ps product was supplied online at 60 percent of your quote ! makes you realise using your local suppliers can spoil your day whether spending £10 or a thousand a customer should always be shown respect the ceo should look at this and take a professional reaction ! I will be using a different wholesaler in future !
18 November 2025
Unprompted review
Reply from CEF - DRM
Thank you for your review and feedback David.
We apologise that on this occasion we have not provided you with an acceptable level of service.
I am afraid no contact details are provided against this review so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - DRM
Thank you very much for your review Kurtis.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - DRM
Thank you very much for your review Stephen.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - DRM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Ordered on the Thursday was delivered…
Ordered on the Thursday was delivered by 10am thr next day can’t fault the service
9 May 2024
Reply from CEF - DRM
Thank you very much for your review Andrew.
Best Regards
Adele Feller (Customer Services Manager)
Easy to deal with
Website easy to negotiate, ordering simple, delivered quickly, excellent.
22 November 2023
Reply from CEF - DRM
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
It was easy to get what I needed and…
It was easy to get what I needed and ready to collect on time. The job was complete by the end of the day, and the staff were more than helpful.
10 October 2023
Reply from CEF - DRM
Thank you very much for your review and feedback Gary.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
4 May 2022
Reply from CEF - DRM
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Spot on service
Spot on service. Easy to use website, quick delivery. What else do you need 👍
21 November 2021
Reply from CEF - DRM
Thank you very much for your review Ian.
Best Regards
Adele Feller (Customer Services Manager)
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