My local branch has always been able to assist with every order. Even if it’s not in stock, the orders have been expedited swiftly. Scott Cook at the Dundee Depot has always been able to pull out all... See more
Company replied
City Hourse, Dryburgh Industrial Estate, DD2 3QQ Dundee, 42A Faraday Street, GB
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My local branch has always been able to assist with every order. Even if it’s not in stock, the orders have been expedited swiftly. Scott Cook at the Dundee Depot has always been able to pull out all... See more
Company replied
Company are great, with a quick response to email queries and concerns. I'm not sure yet, but it looks the local branch might be helpful in replacing faulty (new) batteries, instead of me needing to p... See more
Company replied
Ordered a large item online and collected 2 days later from my local store on a Saturday. Quick and convenient service, will use again.
Company replied
Very easy to order, delivery very fast and spot on, tracking, collection, everything is 1st class
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
City Hourse, Dryburgh Industrial Estate, DD2 3QQ, Dundee, 42A Faraday Street, United Kingdom
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Delivery from CEF is terrible, please change your carriers as the current lot are abyismal.

Reply from CEF - DEE
Very easy to order, delivery very fast and spot on, tracking, collection, everything is 1st class

Reply from CEF - DEE
Great service, friendly pick up point and speedy service from order to collection. Thank you.

Reply from CEF - DEE
My local branch has always been able to assist with every order. Even if it’s not in stock, the orders have been expedited swiftly. Scott Cook at the Dundee Depot has always been able to pull out all the stops to help us. Our successful delivery of projects has been aided by the flexibility and knowledge of the staff at Dundee. We will keep working with CEF as we move forwards.

Reply from CEF - DEE
Company are great, with a quick response to email queries and concerns. I'm not sure yet, but it looks the local branch might be helpful in replacing faulty (new) batteries, instead of me needing to post them back to Milwaukee Main Distributor HQ. I'll swing by them this evening and see what they can do for me.

Reply from CEF - DEE

Reply from CEF - DEE
Another fantastic experience using CEF, great prices and great service all round

Reply from CEF - DEE
Good communication and advice even though, in the end, the purchase did not work.

Reply from CEF - DEE

Reply from CEF - DEE
Delivery guy says nobody was home so he couldn’t leave the parcel so would try again on monday. We stayed in all day but nobody came?? I contacted the company after reatime and the lovely lady came back and tried to resolve it. I already said if we were out leave it on the decking or with a neighbour but i think he didn’t want to come at night and made an excuse. We get loads of stuff from amazon deliveted and never ever have a problem and would have used them for this order if i could. Hopefully get it tomorrow as i’ve left my mobile number as well this time so here’s hoping. Wouldn’t reccomend this courier after my experience

Reply from CEF - DEE

Reply from CEF - DEE
Ordered a large item online and collected 2 days later from my local store on a Saturday. Quick and convenient service, will use again.

Reply from CEF - DEE
Got set up for Online account and worked a treat. Next day delivery is great!

Reply from CEF - DEE
Always get a first class service and the Dundee branch staff are always very helpful, cheerful and polite

Reply from CEF - DEE

Reply from CEF - DEE
Great service, website is fantastic, fast and easy to use. Huge range in stock and friendly helpful staff in store.

Reply from CEF - DEE
We always receive first class service from Paul and his team!

Reply from CEF - DEE
Bulkhead light delivered on time and product as advertised. Would use this company again, happy customer.

Reply from CEF - DEE
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