CEF - CLA Reviews 12

TrustScore 4.5 out of 5

4.4

Unit 1, Paxton Road, Gorse Lane Industrial Estate, CO15 4LR Clacton-on-Sea, GB


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Rated 5 out of 5 stars

I’m very happy with the service provided by CEF. Orders are processed efficiently, and deliveries always arrive as expected and on time. The products supplied match exactly what was prescribed or or... See more

Company replied

Rated 5 out of 5 stars

Great experience, great price point and a fantastic company to deal with. Many thanks for the last year and wishing you all a very merry Xmas.

Company replied

Rated 5 out of 5 stars

I'm more than happy with staff at Clacton branch, polite, professional just not impressed with stock levels or online order delivery and communications when it doesn't turn up.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - CLA

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 1, Paxton Road, Gorse Lane Industrial Estate, CO15 4LR, Clacton-on-Sea, United Kingdom

  • 01255 222232

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Very Satisfied with Service and Delivery

I’m very happy with the service provided by CEF. Orders are processed efficiently, and deliveries always arrive as expected and on time. The products supplied match exactly what was prescribed or ordered, and the overall customer experience has been smooth and reliable.

I appreciate their professionalism and consistency and would happily recommend CEF to others looking for dependable service and delivery.

31 January 2026
CEF - CLA logo

Reply from CEF - CLA

Thank you very much for your review and feedback Violeta.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Part collected day after ordering from…

Part collected day after ordering from local branch no fuss good service

4 February 2025
CEF - CLA logo

Reply from CEF - CLA

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great experience

Great experience, great price point and a fantastic company to deal with. Many thanks for the last year and wishing you all a very merry Xmas.

1 December 2024
CEF - CLA logo

Reply from CEF - CLA

Thank you very much for your review and feedback Paul.

Merry Christmas to you too.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I'm more than happy with staff at…

I'm more than happy with staff at Clacton branch, polite, professional just not impressed with stock levels or online order delivery and communications when it doesn't turn up.

9 March 2023
Unprompted review
CEF - CLA logo

Reply from CEF - CLA

Thank you very much for your review and feedback Denis.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Always helpful and prepared to go the…

Always helpful and prepared to go the extra mile, having dealt with other Electrical Distributors before it's refreshing - should rename themselves 'Carlsberg' Electrical Factors, seriously we are very happy with the service and support - well done to all the Staff at CEF Clacton!
Colenet Ltd

10 February 2022
CEF - CLA logo

Reply from CEF - CLA

Thank you very much for your review and feedback Chris.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Had a faulty tubular heater

Had a faulty tubular heater. right from the start all were keen to sort it out for me, both in the Clacton on sea branch and Lenny at customer services.

9 November 2021
CEF - CLA logo

Reply from CEF - CLA

Thank you very much for your review Mr Brian Giles.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Service diligent

Service diligent, competent, and informative.

16 October 2021
CEF - CLA logo

Reply from CEF - CLA

Thank you very much for your review Jasper Burford.

Best Regards
Adele Feller (Customer Services Manager)

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