great service,highly recommend, good quailty and selection of parts, have used for years.
Company replied
Location
Switch locationUnit 1 St Georges Industrial Estate, Wilton Road, GU15 2QW Camberley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered Thursday for next day delivery (Friday) with notification of delivery. Had to phone Friday to check on delivery, not there and could be delivered late. Never did get a notification of delivery... See more
Company replied
Online purchase (but also regularly buy in store). Decent price, delivered to store and call from store to notify order had arrived. No complaints
Company replied
Exceptional customer experience with the CEF team particularly the online division branch. I spoke with Jodie and she was very helpful. Also, I would like to mention the Camberley branch, Andrew Taylo... See more
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - CBL
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 1 St Georges Industrial Estate, Wilton Road, GU15 2QW, Camberley, United Kingdom
- 01276 678860
4.1
Great
13 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great service,highly recommend
great service,highly recommend, good quailty and selection of parts, have used for years.
22 October 2025
Reply from CEF - CBL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Delivery of parts is a little hit and…
Delivery of parts is a little hit and miss, paid the extra to have a stock item delivered before 12 noon, and it turns up at 14:40; and then you have to go through customer service to try and get your delivery costs refunded, they cant help as a different department.
3 February 2025
Reply from CEF - CBL
Thank you for your review and feedback Simon.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Good stock options
Good stock options, competitive prices.
Delivered on the the day I requested. Easy.
12 December 2023
Reply from CEF - CBL
Thank you very much for your review and feedback Dai.
Best Regards
Adele Feller (Customer Services Manager)
Great staff
Great staff, always extremely helpful, Andy and Luke always go out there way to help out.
18 November 2023
Unprompted review
Reply from CEF - CBL
Thank you very much for your review and feedback Liam.
Best Regards
Adele Feller (Customer Services Manager)
Service was effective and easy to work with.
Service was good, the CFF team sorted an issue with the inicallal order quickly which meant that we took delivery of the items intim for onward shipping to our site location.
18 October 2023
Reply from CEF - CBL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Exceptional customer experience with…
Exceptional customer experience with the CEF team particularly the online division branch. I spoke with Jodie and she was very helpful. Also, I would like to mention the Camberley branch, Andrew Taylor, Luke Taylor and Nick Brand are always willing to help and are very proactive in delivering the best possible service.
27 September 2023
Unprompted review
Reply from CEF - CBL
Thank you very much for your review and feedback Alex. I will ensure your comments are passed over to the named individuals.
Best Regards
Adele Feller (Customer Services Manager)
Item arrived quickly
Item arrived quickly, packaging was banged up but tool box was undamaged
14 July 2023
Reply from CEF - CBL
Thank you very much for your review and feedback Graham.
Best Regards
Adele Feller (Customer Services Manager)
Online purchase (but also regularly buy…
Online purchase (but also regularly buy in store). Decent price, delivered to store and call from store to notify order had arrived. No complaints
12 June 2023
Reply from CEF - CBL
Thank you very much for your review and feedback Richard.
Best Regards
Adele Feller (Customer Services Manager)
Ordered Thursday for next day delivery…
Ordered Thursday for next day delivery (Friday) with notification of delivery. Had to phone Friday to check on delivery, not there and could be delivered late. Never did get a notification of delivery so checked on following Tuesday . My order had arrived but when I went to collect the counter staff were unsure. Service did not appear anything like coordinated.
14 March 2023
Reply from CEF - CBL
Thank you for your review and feedback Victor.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Electrical wholesale packaged perfectly
Jamie and Andy go the extra mile to service and maintain us as electrical contractors even going as far as bringing materials to site 30 miles away at 6am as to help our team do their job.
Superb, on point service with a smile from the start available to help near enough 24/7 and can’t do enough.
Products are fit for use and far superior to screwfix etc. Service second to none. Pleasure doing business.
Adam Jupe
Founder
AJ Electrical
11 January 2023
Reply from CEF - CBL
Thank you very much for your review and feedback Adam.
Best Regards
Adele Feller (Customer Services Manager)
Part delivered to wrong branch
Part delivered to wrong branch. Messed up morning.
No reason given for the mistake.
Was told they were unable to transfer to branch requested.
Poor experience.
7 January 2023
Reply from CEF - CBL
Thank you for your review and feedback.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Super Helpful
Jamie and his wonderful team can always be relied on to provide a friendly and professional service, I can’t recommend them enough.
11 February 2022
Reply from CEF - CBL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CBL
Thank you very much for your review Nick.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.