They went above and beyond, even when the issue lay with the manufacturer. After telling them my predicament and the need to receive the product, they sent their own transport to collect the product f... See more
Company replied
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They went above and beyond, even when the issue lay with the manufacturer. After telling them my predicament and the need to receive the product, they sent their own transport to collect the product f... See more
Company replied
Cef Bromsgrove make everything so simple from new & existing orders any returns we have are always delt with quickly. Great bunch of lads in the branch too
Company replied
Nice and easy to order online and a fast delivery.
Company replied
I went to collect item the day after they had received it and they couldn’t find it, I had to go back the following day, they had found it, I was a little annoyed as it cost me time and petrol to have... See more
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
9 Buntsford Park Road, B60 3DX, Bromsgrove, United Kingdom
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Nice and easy to order online and a fast delivery.

Reply from CEF - BRO
Everything was delivered to site, on time and exactly correct. Website was also easy to use and the local branch were very helpful.

Reply from CEF - BRO
looked everywhere for this lamp and it was right under my nose at CEF! great price and really fast delivery.
would reccomend this company

Reply from CEF - BRO
I went to collect item the day after they had received it and they couldn’t find it, I had to go back the following day, they had found it, I was a little annoyed as it cost me time and petrol to have to go back.

Reply from CEF - BRO
They went above and beyond, even when the issue lay with the manufacturer. After telling them my predicament and the need to receive the product, they sent their own transport to collect the product from Rugby to ensure I could keep the tradesman working.

Reply from CEF - BRO
Cef Bromsgrove make everything so simple from new & existing orders any returns we have are always delt with quickly. Great bunch of lads in the branch too

Reply from CEF - BRO
Unbelievable customer service from head office and manager at my local Bromsgrove branch.
My order arrived quickly. Unfortunately 1 item was faulty but within 1 working day, a plan was in hand to sort a replacement.
I am a happy customer and will be returning for my ongoing project.

Reply from CEF - BRO
Very helpful in store.
They advised me that the light fitting I had was no longer in production and contacted the manufacturer to find what fitting should be used to replace it.
They also advised that it would be quicker for me to order on line for home delivery than for the store to order in stock
All in all, great advice and service

Reply from CEF - BRO
I spoke to my branch, who agreed to price match a deal I had found elsewhere. The service was brilliant, the price was good and the item arrived the next day.

Reply from CEF - BRO
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