CEF - BED Reviews 22

TrustScore 4.5 out of 5

4.6

Unit 19, Bedford Business Park, Off Mile Road, MK42 9TW Bedford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This is the first time I have used CEF and I’m very impressed with the product ordered and delivery service. After researching the internet,CEF had the item in stock, which I ordered at 2.30pm and sel... See more

Company replied

Rated 5 out of 5 stars

A family member recommended your site. Absolutely fantastic ! Found exactly what I needed, but was unable to collect, so delivery it was. Delivery charge on par with other companies, but being ab... See more

Company replied

Rated 5 out of 5 stars

I was served by Paige for a long list of electrical items that I needed. She put the list together for me and because some of the items needed more attention, she call Andy to come and assist. Afte... See more

Company replied

Rated 5 out of 5 stars

Price, availability, good customer PR from the person I contacted at the Bedford branch who said I could order on line as a guest and get the part the next day, which is exactly what happened.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - BED

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 19, Bedford Business Park, Off Mile Road, MK42 9TW, Bedford, United Kingdom

  • 01234 212444

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Exceptional service

This is the first time I have used CEF and I’m very impressed with the product ordered and delivery service. After researching the internet,CEF had the item in stock, which I ordered at 2.30pm and selected next day delivery. This was delivered the following morning at 9.15 am. Exceptional service.

5 May 2026
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review Pam.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Highly Recommend

A family member recommended your site. Absolutely fantastic !
Found exactly what I needed, but was unable to collect, so delivery it was. Delivery charge on par with other companies, but being able to choose when it was delivered was great. Id certainly use the site again and would highly recommend others too also.

19 December 2025
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager

Rated 5 out of 5 stars

Mark baker

Mark baker. Goes beyond what his job title is. Top man.

9 July 2025
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I was served by Paige for a long list…

I was served by Paige for a long list of electrical items that I needed. She put the list together for me and because some of the items needed more attention, she call Andy to come and assist.
After establishing exactly what was needed for my project, Andy talking me through the ordering online process instore and the order was placed!
Well done Andy and Paige, its clear that your customer service skills are at the forefront of your working ethics as are your knowledge, patience and professionalism.
You're a credit to CEF, so please keep up the great work!

12 December 2024
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Came very quick

Came very quick, very pleased with it

4 December 2024
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review Charles.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

The member of staff at the sales depot…

The member of staff at the sales depot was really helpful, the shipment arrived on the day it was booked for and it was packaged really well.

30 October 2024
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I like CEF

I like CEF, I am very satisfied with the collaboration

3 October 2024
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review Paul.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great service, always very helpful

1 August 2024
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review Stanley.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Quick

Quick, reliable service with great products

5 July 2024
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review James.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF have been more than helpful to me…

CEF have been more than helpful to me the service was excellent and I would recommend this company all round for service and supply. I ordered a data cabinet from the company there was an issue initially. I went to them a I could not fault there response. They went that extra mile to make sure a replacement was sent out even bringing this personally to my home from the shop. The Customer Services is tops. So I have no reservation in recommending this company if you have major works and need a company you can rely on for major suppliers and need to be able to discuss you needs with or any issue they rely respond carefully politely responsibly and helpful in all really top service.

27 November 2023
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review and feedback Stephen.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

Terrible lost my parcel

Terrible lost my parcel couldn’t tell me when I was to get it. Stopped in all day waiting.

3 November 2023
CEF - BED logo

Reply from CEF - BED

Thank you for your review and feedback Mr Orford-Perkins.

We apologise that on this occasion we have not provided you with an acceptable level of service.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

very helpful

7 April 2023
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review George.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good customer rapport

Price, availability, good customer PR from the person I contacted at the Bedford branch who said I could order on line as a guest and get the part the next day, which is exactly what happened.

15 December 2022
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review and feedback Philip.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good service from CEF

Good service from CEF, collected my lamp from their store in Bedford. Ample parking, friendly staff.

18 October 2022
CEF - BED logo

Reply from CEF - BED

Thank you very much for your review teresa.

Best Regards
Adele Feller (Customer Services Manager)

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