Really helpful in house staff - helped me choose the right one and delivery was free!
Company replied
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See what reviewers are saying
Iain was fantastic from start to finish , he helped me navigate the web site and showed me how to make orders and be able to check in any time.
Company replied
Good advice in branch to use website. Easy to use website and next day delivery. It was quicker delivery to use online as opposed to branch obtaining part.
Company replied
The product came in a battered cardboard box but seems ok Haven’t put them up yet so time will see!! Ordered 2/1/25 for overnight delivery arrived 7/1/25 The guy on the phone at Barnsley branch wa... See more
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - BAN
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 12, Thorpe Way, Overfield Ind Est, OX16 4XR, Banbury, United Kingdom
- 01295 261606
4.3
Excellent
18 reviews
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Really helpful in house staff
Really helpful in house staff - helped me choose the right one and delivery was free!
28 April 2026
Reply from CEF - BAN
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
RCD upgrade
Lots of choice of equipment at sensible prices. Easy to order and delivered on time.
2 December 2025
Reply from CEF - BAN
Thank you very much for your review Stephen.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BAN
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Prices quoted for a calico system were…
Prices quoted for a calico system were higher than on Amazon or ebay
Avoid as they are seriously too high
4 February 2025
Reply from CEF - BAN
Thank you for your review John.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
The product came in a battered…
The product came in a battered cardboard box but seems ok
Haven’t put them up yet so time will see!!
Ordered 2/1/25 for overnight delivery arrived 7/1/25
The guy on the phone at Barnsley branch was really helpful 👍👍
2 January 2025
Reply from CEF - BAN
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager
Good Service.
2 October 2024
Reply from CEF - BAN
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
Good advice
Good advice in branch to use website. Easy to use website and next day delivery. It was quicker delivery to use online as opposed to branch obtaining part.
29 August 2024
Reply from CEF - BAN
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
INITIAL DELIVERY PROBLEMATIC
THE INITIAL DELIVERY COULD NOT BE MADE TO MY FLAT ON ACCOUNT OF WEIGHT. HOWEVER CEF WERE HELPFUL IN ARRANGING A SATISFACTORY SECOND DELIVERY WHERE I HAD ARRANGED FOR ASSISTANCE.
11 March 2024
Reply from CEF - BAN
Thank you very much for your review and feedback Mr Tyrer.
Best Regards
Adele Feller (Customer Services Manager)
Iain was fantastic from start to finish…
Iain was fantastic from start to finish , he helped me navigate the web site and showed me how to make orders and be able to check in any time.
18 January 2024
Reply from CEF - BAN
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BAN
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Easy purchase and quickly delivery to…
Easy purchase and quickly delivery to store. Store staff very friendly and helpful.
16 May 2023
Reply from CEF - BAN
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BAN
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Excellent customer service.
3 February 2023
Reply from CEF - BAN
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BAN
Thank you very much for your review Ken.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BAN
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service.
22 September 2021
Reply from CEF - BAN
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BAN
Thank you very much for your review and feedback Dale.
Best Regards
Adele Feller (Customer Services Manager)
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