I have ordered a Xiaomi Mi 11 Ultra in November 2021. Now, the battery is blowing up and the phone back is lifting off the phone. Furthermore, the camera sporadically refuses to work - not only in... See more
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I was sceptic to order an expensive smartphone from China. The more I was impressed about the experience with CECT shop. The web shop is reliable and the order process as well as the terms&cond... See more
They asked for half payment before and told me to pay half later after delivery! After i paid my first deposit they told me to pay full so and only they would delivery it right away, so i did! I haven... See more
The phone never came and the support staff stopped responding. They used a company called laser ship that seems to regularly not deliver packages. I bought a phone from them a year ago and it was ok,... See more
Company details
Information provided by various external sources
Seit 2006 der Nr.1 Online-Shop für den europäischen und deutschsprachigen Markt für China Smartphones, Gadgets & Tablet PCs - Your # 1 online store for trustful and safe online shopping for Chinese smartphones, gadgets & tablet PCs since 2006.
Contact info
CMA Building 1/F, 64-66 Connaught Road, Central, Hong Kong, Hong Kong
- support@cect-shop.com
- cect-shop.com
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Hasn’t replied to negative reviews
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A site
A good site, only not all the nuances are spelled out and if the opportunity to buy in your own country will be cheaper and more convenient
after sale service is absolutely terrible
after sales service is absolutely terrible

Reply from CECT-Shop.com
Service is good
Service is good, but I was not aware that the delivery is from Hong Kong and there are supplementary custom taxes (20%) on top
Grat product and service
My first experience with cect-shop
My order [ZTE Axon 7 (4 + 128GB)] was offered to me at a great price. The goods are very well packaged (in a black elegant box), well protected inside. 1 battery charger cable was inside, including headphones.
The package was delivered securely with a signature. A
fast delivery from China to Germany within only 6 days.
The product was as described and shown on the website.
I didn't test support after purchase, but it wasn't necessary. The goods worked flawlessly. Thank you again, gladly again soon. I am very satisfied and can recommend the shop with a clear conscience.
My recent purchase
Great service and prompt reply. Check your spam for your emails.
I ordered a phone that had just been…
I ordered a phone that had just been released in China. It turned out that although their site said it was in stock they hadn't received it yet so it took a couple of weeks longer. However communication with them was great and shipping was quick once they got stock.
Great people who gave me some gifts for…
Great people who gave me some gifts for my confused payment....thank you very much!
Fast service
Fast service. Great price. Constant shipping update. Pre-installed Google Play store vital for E.U. customers. A pleasure doing business.
Good process, very happy of CECT
Good process. Delivery on time. Very happy to have a Yota 3+. Everything OK.
Very happy with my new device great…
Very happy with my new device great sales people very outstanding service quick response
Thank you God bless happy Christmas and a happy New year
Henric Klein
The phone i ordered was not in stock
The phone i ordered was not in stock, the support helped me out and they still sent me my phone a couple weeks later. Good support and my phone is working so 5 stars
The service was great.
The service was great.
I do not wish to deduct any points since the service itself was perfect!
Just a note: Tell the actual sender to put a fragile sticker on the boxes. One of the screen protectors for my ordered "ipad" was damaged.
Very fast delivery and excellent…
Very fast delivery and excellent quality. I've got so much positive emotions by ordering there.
Excellent Service
Support was great. They responded quickly to a question and had the product ship out rather quickly. Tablet worked wonderfully. I would highly recommend this shop to others.Great shop great service. I shall be looking forward to more purchases from this shop in the future as technology continues to evolve.
***** customer service
you couldn't ask for a better delivery service provided by cect parcel sent shenzhen / Hong Kong on monday afternoon arrived Tuesday night sydney,with dhl collected it,wed, 9am at DHL's airport warehouse less than 48 hours, yes cect set a gold standard in customer service
Super Service.
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