The morning I placed my order I received a 20% off coupon in my email but two hours later it was expired? I was able to use a 10% code I received in my last order, but that extra 10% would have equate... See more
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Fast delivery
Paid for signature delivery but they…
Paid for signature delivery but they left it outside my door. Terrible service
Questionable tobacco quality
Taste is off, like it's not legit tobacco. Won't risk my health again.
Cancellation ignored
Tried to cancel my order right after placing it and they ignore me and still charged.
Shipping is way slower than advertised
Shipping is way slower than advertised. Not reliable.
No tracking updates
No tracking updates for a week. When i asked, they just said "Be patient"
Refund Ignored
Asked for a refund after a delay and they said to wait longer. What a joke.
Low quality vs price
Overpriced for the quality. Half the smokes were stale. Not impressed.
Foreign packaging
Boxes showed up with health warnings in foreign language. Sketchy.
Unhelpful support
Lousy customer support. Took 4 days to reply and still didn't help.
Possibly counterfeit
Carton looked fake. Labels off and taste wasn't right. No refund
Never had an issue with CCW
Never had an issue with CCW. Always shipped promptly. The one time they were out of stock on something they contacted me right away and got it substituted.
Very quick and easy
Easy website to use and I really like the points that you receive
fast delivery,fresh smokes
fast delivery,fresh smokes. thankyou i will continue to purchase from you
What a great service
What a great service, very quick delivery and inexpensive quality cigarettes.. highly recommended..
Possibly counterfeit.
Carton looked fake. Labels off and taste wasn’t right. No refund.
No refund for bad batch
Terrible service. Sent a defective batch and refused to refund.
Inconsistent product quality
Product quality is hit or miss. Some packs were fine, others crushed. Won’t order again.
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